NewDirect Sales Representative- MDU AstoundDirect Sales Representative- MDUEvanston, IL$40,000–$40,000 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The sales representative will build relationships with community organizations, condo associations and property management groups of apartment buildings with 50+ units within our serviceable footprint.
NewFlexible Packaging Sales Representative Edwards LabelFlexible Packaging Sales RepresentativeSkokie, ILEdwards Label is a rapidly growing and innovative packaging printer, specializing in pressure-sensitive labels and flexible packaging for retail, commercial, and industrial markets. Represent packaging and branding solutions used by manufacturers, retailers, food producers, and consumer product companies throughout the Midwest.
NewTerritory Sales and Service Representative Ecolab Inc.Territory Sales and Service RepresentativeVernon Hills, IL$64,600–$96,800 / yearBuilding on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. You will serve as the face of Ecolab, managing your territory, servicing laundry and dish machines, dispensing equipment and systems, and selling new solutions for our customers to help achieve our mutual goal of a cleaner, safer & healthier environment for all.
Technical Service Representative UlineTechnical Service RepresentativePleasant Prairie, WIIn this role, you’ll help customers get the most out of their Uline products by providing expert guidance on proper use, troubleshooting issues and performing repairs that keep their operations running smoothly. Provide technical support to our customers through email and over the phone, offering solutions to prevent unnecessary product returns.
NewCustom Orders Representative UlineCustom Orders RepresentativeKenosha, WIAs a Uline Custom Orders Representative, you’ll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love! Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.
NewSales Account Representative UlineSales Account RepresentativeKenosha, WIUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on!
NewPatient Service Representative and Insurance Verifier - Rehab Services – Days/Evenings Endeavor HealthPatient Service Representative and Insurance Verifier - Rehab Services – Days/EveningsSkokie, ILOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Confirms referral requirements for individual plans and works with referring physician offices as needed to obtain referrals for all scheduled services, including referrals for additional office visits.
NewPatient Service Representative and Insurance Verifier, Rehab Services – Days, Evenings, Rotating Endeavor HealthPatient Service Representative and Insurance Verifier, Rehab Services – Days, Evenings, RotatingRolling Meadows, ILOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Performs related duties as assigned including, but not limited to, filing, assisting patients to complete the computerized rehab outcome database, sorting mail, photocopying information, replenishing supplies and organizing/cleaning/disinfecting work area before shift completion, and performing next day set-up, including appointment confirmation, pre-registrations, and chart prep.
NewBilingual Member Service Representative GreenState Credit UnionBilingual Member Service RepresentativeAddison, IL$19.47–$22.76 / hourPerforms member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.
NewInside Sales Representative (WHL) U.S. Tsubaki Power Transmission, LLCInside Sales Representative (WHL)Wheeling, ILAs a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry. Strong customer focus - able to listen carefully to identify customer requirements and negotiate mutually beneficial solutions.
NewOutside Sales Representative- Commercial Power Sunbelt RentalsOutside Sales Representative- Commercial PowerElk Grove Village, IL$40,000–$67,761 / yearThis position would cater to the Commercial market segment geared towards those customers who consistently use equipment for either short term use or long term projects including Sand Blasting, Industrial Coating, Painting, Power Plants, Surface Preparation Contractors, Manufacturing/Processing Plants, Large Venues, Special Event Contractors/Coordinators, Facility Maintenance Contractors, Tent Rental Companies, Party Rental Companies, Remediation/Restoration, General Contractors, HVAC Contractors, Electrical Contractors, Construction Drying, Generator Service Contractors, Hospitals, Telecommunications, New Home Construction, Schools, Correctional Facilities, or College Campuses. Related experience may include: Account Development Manager, Account Executive, Account Manager, Channel Sales Director, Distribution Sales Manager, Outside Sales, Outside Sales Representative, Sales Consultant, Sales Director, Sales Rep, Sales Representative, Marketing Representative, Sales Manager, Base Pay Range: $40,000.00 - 67,761.00.
NewCustomer Service Representative UlineCustomer Service RepresentativeKenosha, WI$27–$32 / hourFull timeUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
NewCustomer Service Representative - Bilingual UlineCustomer Service Representative - BilingualKenosha, WI$26–$30 / hourFull timeUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
NewCustomer Service Representative - Overnights UlineCustomer Service Representative - OvernightsKenosha, WI$29–$34 / hourFull timeUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
NewCustomer Care Representative Lennar HomesCustomer Care RepresentativeSchaumburg, ILFull timeJoin the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedInhttps://www.linkedin.com/company/lennar/> for the latest job opportunities. At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth.
Work From Home - Client Benefits Representative AO Garcia AgencyWork From Home - Client Benefits RepresentativeRound Lake, IllinoisElite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence.5.
Benefits Verification Representative Orsini HealthcareBenefits Verification RepresentativeElk Grove Village, IllinoisThrough our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind. E-Verify Participation Poster (English & Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf.
Benefits Client Services Representative I - Schaumburg, IL Paylocity Holding CorpBenefits Client Services Representative I - Schaumburg, ILSchaumburg, ILRemote$21–$25 / hourThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
NewWork From Home - Benefits Services Representative Global Elite Empire ConsultantsWork From Home - Benefits Services RepresentativeElgin, IllinoisAll interviews will be conducted via Zoom video conferencing(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Incentives include but not limited to:• No cold calling• Qualified lead program• Advancement based on performance• Weekly pay• Renewals• Mentorship and complete training• Industry leading tools and technology access• Work from home (web conference-based presentations).
HRO Total Source- Mid Market Sales Representative Automatic Data Processing IncHRO Total Source- Mid Market Sales RepresentativeSchaumburg, ILYou'll attend our award-winning training program and join a sales team that works with both new and existing clients to sell human resources solutions, making employees' lives better with high-quality benefits offerings across the hire-to-retire spectrum. Deepen Relationships Across the ADP Family: In addition to cloud-based human resources solutions, you will strategically cross-sell with other ADP associates to cultivate additional business within existing accounts; you will make life-long friendships here.
NewSOAR Benefits Specialist Kenneth Young CenterSOAR Benefits SpecialistArlington Heights, IllinoisKenneth Young Center offers a robust benefit package that is highly competitive to the market and offers all full-time employees the following: Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. SOAR specialists provide targeted services to adults transitioning out of nursing facilities through the Colbert/Williams transition program, as well as adults diverting from nursing facility placement with Front Door program.
Account Manager, Employee Benefits RSC Insurance Brokerage IncAccount Manager, Employee BenefitsWIYou'll collaborate closely with vendors, carriers, and internal teams, and you'll also support Team Leaders and Account Executives on larger accounts, giving you valuable exposure to more complex client work. As a Mid‑Market Account Manager, you'll own a focused book of business while serving as a trusted advisor-handling day‑to‑day needs, offering clear insights through data, and delivering a seamless, high‑quality client experience.
Payroll & Benefits Specialist Addison GroupPayroll & Benefits SpecialistItasca, Illinois$60,000–$70,000 / yearThis role involves coordination across HR Operations, assisting with payroll preparation, employee data management, and HRIS processes, while partnering closely with the management team & other departments. The Payroll & Benefits Specialist supports the day-to-day operations of payroll, benefits, and HR systems.
Client Executive - Employee Benefits GallagherClient Executive - Employee BenefitsRolling Meadows, IllinoisFull timeThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.
NewDirect Sales Manager - Base Salary + Full Benefits Safe Haven SecurityDirect Sales Manager - Base Salary + Full BenefitsRolling Meadows, ILAt a glance: A sales leadership role with 70% of time spent in the field and 30% spent in the office, leading and coaching a team of Outside Sales Representatives selling ADT's core residential product: Home Security and Home Automation. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Patient Benefits Specialist Access Community Health NetworkPatient Benefits SpecialistAddison, ILli>Conduct comprehensive financial assessment interviews to screen patients for healthcare benefits, insurance coverage, and eligibility for grants or assistance programs; clearly communicate all available options to patients and their families. As an integral member of the patient care team, the Patient Benefit Specialist supports patients in navigating the revenue cycle, ensuring access to appropriate financial resources while promoting a seamless care experience.
Implementation Consultant - Benefits - Schaumburg, IL Paylocity Holding CorpImplementation Consultant - Benefits - Schaumburg, ILSchaumburg, ILRemote$50,000–$60,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
Senior Payroll and Benefits Specialist - Bilingual Spanish Optimas SolutionsSenior Payroll and Benefits Specialist - Bilingual SpanishWood Dale, IllinoisReports To: Manager, Payroll & BenefitsAbout Optimas Optimas is a global distributor of integrated supply chain solutions and engineering support, delivering fasteners, components, industrial, and safety supplies to customers worldwide. To learn more, visit: http://www.optimas.com/ Position OverviewThe Senior Payroll & Benefits Specialist is responsible for leading the day-to-day execution, accuracy, and compliance of payroll and benefits administration for U.S.-based employees.
Director of Insurance and Group Benefits TOWNSHIP HIGH SCHOOL DISTRICT 211Director of Insurance and Group BenefitsPalatine, IL$118,105–$140,000 / yearServing a high school district of approximately 12,300 students and a large employee workforce, the Director collaborates with district administrators, employee groups, union insurance committees, insurance providers, retirement systems, consultants, and third-party administrators to ensure that benefit and insurance programs are employee-centered, financially sustainable, operationally efficient, and aligned with the district's mission and strategic plan. The Director of Insurance and Group Benefits will embody the district mission, serving the needs of our diverse community by providing strategic leadership and stewardship of employee insurance, retirement, and group benefits programs that support the recruitment, retention, and well-being of a highly qualified workforce, while upholding our values of communication and accountability, equity and inclusion, financial integrity, innovative learning, and safety, wellness, and respect.
Customer Service Representative - Spanish GTTCustomer Service Representative - SpanishAbbott Park, ILThis role supports employees and HR teams by managing high volumes of requests across multiple communication channels while ensuring accurate and timely resolution. Manage both static tasks (case management, outbound calls, emails) and dynamic tasks (inbound calls, chats, and emails) while prioritizing workload.
NewTechnical Customer Service Representative I Pacer GroupTechnical Customer Service Representative IMorton Grove, IL$20–$22This role is central to ensuring smooth customer interactions, managing orders, and coordinating with internal departments. Ideal candidates will bring exceptional customer service experience, excellent communication skills, and proficiency in CRM systems.
Customer Service Representative GTTCustomer Service RepresentativeAbbott Park, ILKey ResponsibilitiesSolve customer inquiries with timely, accurate, and professional replies while managing multiple contact channels including inbound calls, chats, emails, outbound calls, and case management. Handle more complex queries such as cost center changes, intake for mass transactions, reporting relationship changes, supervisory organization restructuring, org chart clean-up, and complex job changes.
GI Specialty Sales Representative (Pharma) Nestle SAGI Specialty Sales Representative (Pharma)Schaumburg, IL$110,000–$130,000 / year3+ years of Medical/Clinical selling experience with demonstrated success in specialty medical products OR High School Diploma/GED and 5+ years combined experience in Pharma or Medical sales with demonstrated success and clinical experience.• Demonstrated fluency in MS Office (Word/Excel/Outlook/PowerPoint) is required. The GI Specialty Sales Representative (Pharma) will also be responsible for focused detailing to specific targets with a carefully defined messaging strategy and call sequence, leveraging business and value solutions based on evidence, and outcome data, supporting the GI platform.
Business Development Representative (BDR) Romexterra ConstructionBusiness Development Representative (BDR)Addison, IL$55,000–$70,000 / yearFull timeWe are growing and looking for a high-energy, relationship-driven Business Development Representative to expand our referral network and drive consistent revenue. Romexterra is growing fast and looking for top-tier restoration professionals who want to build long-term success in an organization that rewards performance and integrity.
Business Development Representative Farmers Insurance - Northwest DistrictBusiness Development RepresentativeGlenview, IL$40,000–$80,000 / yearWe provide a unique, structured 12-month Agency Ownership Mentorship Program designed for driven individuals who want to learn exactly what it takes to successfully run a business before launching one of their own. Working directly alongside an experienced mentor agent, you will gain hands-on experience in agency operations, marketing, sales pipeline management, and team leadership.
Insurance Sales Representative Elizabeth Robles Farmers InsuranceInsurance Sales RepresentativeMount Prospect, IL$40,000–$65,000 / yearCandidates will receive outstanding training, mentorship from established, successful agency owners and the opportunity for ownership of their own agency with successful completion of the program. Whether you're an experienced producer or looking to grow in the industry, this role offers strong earning potential, ongoing training, and career advancement opportunities.
College Financial Representative, Internship Program Northwestern MutualCollege Financial Representative, Internship ProgramSkokie, Illinois$500–$1,000 / yearInternOur college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. Overview: College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up.
Remote Seed Sales Representative Nutrien LtdRemote Seed Sales RepresentativeILRemote$71,700–$114,000 / yearFor more than 150 years we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products including our proprietary brands Loveland Products Inc., Proven® Seed, and Dyna-Gro® Seed, as well as financial custom application and precision ag services. While we provide this range as general guidance, several factors are taken into consideration when making compensation decisions, including but not limited to candidate skill set, experience, training, licensure, and certifications, work location, and other business and organizational needs.
Customer Experience Account Representative Nutrien LtdCustomer Experience Account RepresentativeDeerfield, IL$51,400–$80,630 / yearp>Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. While we provide this range as general guidance, several factors are taken into consideration when making compensation decisions including, but not limited to, candidate skill set, experience and training, licensure and certifications, work location, and other business and organizational needs.
Licensed Customer Service Representative GallagherLicensed Customer Service RepresentativeRolling Meadows, IllinoisRemoteFull timeThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. They will possess at least one or more of the following skills: telephone customer service/retention/sales/inbound call center experience/Life and health Insurance License.
Service Center Representative | Shift Schedule: Monday-Friday 3pm -11pm with rotating Saturdays from 10am-6pm Sedgwick Claims Management Services, Inc.Service Center Representative | Shift Schedule: Monday-Friday 3pm -11pm with rotating Saturdays from 10am-6pmILPRIMARY PURPOSE: To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
NewSales Development Representative Braden Business SystemsSales Development RepresentativeAddison, IllinoisKey Responsibilities: Proactively identify and pursue new sales opportunities within the assigned territory through various methods, including sales referrals, prospecting, cold calling, targeted accounts, and lead resources. The SDR will play a crucial role in identifying and generating new business opportunities, building relationships with potential clients, and driving revenue growth.
Regional Sales Development Representative Wayfair LLCRegional Sales Development RepresentativeWilmette, ILThe Regional SDR builds relationships with key decision-makers across target verticals, educates prospects on the value of the Wayfair Professional program, and drives enrollment and pipeline creation for the broader sales organization-working closely with store-leadership, in-store designers and the Regional Business Account Manager. Key Player in Growing the Wayfair Professional Network: Support store teams and regional customers with questions about the Wayfair Professional program and connect them to the right resources for complex projects.
Security Representative I Insight Enterprises IncSecurity Representative IHanover Park, ILBut what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities.
Customer Experience Representative (Channel Account Specialist) Illinois Tool Works IncCustomer Experience Representative (Channel Account Specialist)Bartlett, IL$30–$31 / hourOur products include structural wood fasteners (GRK Fasteners), concrete anchoring systems (Tapcon®, Red Head®, Ramset®), underlayment screws (Backer-On Rock-On ®), self-drilling screws (Teks®) and drywall anchoring systems (E-Z Ancor®). ITW Residential Mechanical Fastening excels in meeting the growing demands from Pro end-users for high-quality home improvement and construction fastening products.
Customer Service Representative - Patient Registration R1 RCM IncCustomer Service Representative - Patient RegistrationElk Grove Village, IL$15.50–$23.21 / hourWhat You'll Do Day-to-Day Work across multiple computer systems to register patients efficiently Answer phones and gather information quickly and accurately Assist patients who may be ill, anxious, or confused Navigate diverse insurance plans and coverage details (with training!) You'll: Help patients navigate the registration process Answer questions with confidence, clarity, and compassion Gather accurate information quickly in a fast-paced environment Build trust with patients during moments when they may be scared, confused, or overwhelmed No healthcare background?
Part Time Patient Customer Service Representative R1 RCM IncPart Time Patient Customer Service RepresentativeRacine, WI$15–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Patient Access Registration - Customer Service Representative R1 RCM IncPatient Access Registration - Customer Service RepresentativeRacine, WI$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Financial Counseling Representative R1 RCM IncFinancial Counseling RepresentativeHoffman Estates, IL$18.59–$25.44 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.