Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
As a Health & Benefits Sales Professional you will leverage Mercer’s expertise to develop innovative sales strategies that address critical challenges in employee benefits, healthcare, financial security, and career development for employers and their employees.
Required Skills-
REQUIREMENT of 2 or more years of customer service experience and below skills.
- Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information.
- Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise.
SUMMARY: The HR Representative is responsible for all daily human resource functions including all recruiting needs, file compliance, onboarding, benefits, background screenings, policy compliance, and daily interactions with staff and managers, and providing administrative tasks of HR processes for the agency.