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Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings. Overview: Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979, operating the world's most celebrated collection of life-enhancement properties, holistic living developments, and complementary brand extensions.

Overview:
Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979, operating the world's most celebrated collection of life-enhancement properties, holistic living developments, and complementary brand extensions. Ushering in its 40th Anniversary this year, Canyon Ranch has imparted integrative expertise to millions of guests on land, at sea and in the air. With established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts. Slated to open in summer 2019, the company’s first retreat model will offer guests highly-sensory, personalized wellness sojourns and thoughtfully-curated programs embracing multiple themes. In addition, Canyon Ranch operates the world’s largest day spa at The Venetian® hotel in Las Vegas, Nevada and 22 Canyon Ranch at Sea® wellness facilities onboard luxury cruise ships:  Cunard Cruise Line, Oceania® Cruises, Regent Seven Seas Cruises®, and on Celebrity Cruises®. Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings. 

Responsibilities:
You will be primarily responsible for providing guests with the highest quality of customer service through your expertise in performing professional hair services.  You’ll be excited to provide our guests with beautiful haircuts inspired by the latest trends, to include blow dries, up-dos, and wedding hair services!   You’ll also be able to educate our amazing guests about their individual hair care needs while meeting your retail sales goals.  Are you able to do all of this while maintaining a clean, stocked, and well-organized work station?  Keep reading!

Qualifications:
As a Hair Stylist at Canyon Ranch, you’ll have:  <ul><li style="margin-bottom:0.0001pt">Current Cosmetologist license </li><li style="margin-bottom:0.0001pt">TAM (Alcohol Awareness) Card upon hire (Nevada only)</li><li style="margin-bottom:0.0001pt">Open availability, to include weekends and holidays</li><li style="margin-bottom:0.0001pt">2 years' experience performing hair services required; in a high end salon preferred</li><li style="margin-bottom:0.0001pt">Ability to reach retail sales goals</li><li style="margin-bottom:0.0001pt">Ability to perform the following hair services: haircuts, hair styles, up-dos, wedding hair services</li></ul>

Canyon Ranch

Hair Stylist (On Call)

[AW]-iCims

Provide knowledgeable and thorough salon services (cut, color, blowouts/styling, conditioning treatments, based on guest’s preferences, while demonstrating professionalism, respect, and sensitivity to guest needs. Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry.

HOUR

COMPANY OVERVIEWTrilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!JOB SUMMARYThe Hair Stylist is responsible for providing guests with comprehensive and professional hair services and treatments, adhering to company SOP’s and brand standards. Performs hair services offered on salon menu, using proper techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their desired needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS<ul><li>Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.</li><li>Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria.</li><li>Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.</li><li>Provide knowledgeable and thorough salon services (cut, color, blowouts/styling, conditioning treatments, based on guest’s preferences, while demonstrating professionalism, respect, and sensitivity to guest needs. </li><li>Provide guest consultation and personalized recommendations, based on guest’s needs, as well as sell and upsell retail products and enhancement treatments.</li><li>Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives.</li><li>Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas.</li><li>Comply with and maintain safety, sanitation, and disinfection standards, properly cleaning and sanitizing products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.</li><li>Provide guests with a tour of the spa facility, as needed.</li><li>Communicate guest complaints or any maintenance issues to Spa Management. </li><li>Attend mandatory vendor and company training sessions, as scheduled by Spa Management.</li></ul>Requirements:<ul><li>Must have a local book of clientele – proof required.</li><li>Revenue Expectations: $2,000 per week for Full-Time; $400 daily for Part-Time.</li><li>Stylists will be required to sell 10-15% in Retail Revenue.</li><li>Stylists must provide their own tools; Salon will provide all products.</li></ul>REQUIRED EDUCATION AND PREFERRED EXPERIENCE<ul><li>Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.</li><li>Must have a current NV Cosmetology License.</li><li>Must have at least 1-3 years’ experience, preferably in a luxury hotel/resort environment.</li><li>Knowledge of hair-care products sold and the ability to promote and sell them.</li><li>Must be polished, professional, and have a strong command of both written and verbal English.  </li><li>Must be organized, proactive, and possess a strong attention to detail. </li><li>Basic computer software skills, including Microsoft Office.</li><li>Previous experience with Booker, Book4Time, Spa Soft preferred. </li></ul>BENEFITS/PERKS<ul><li>Medical, Dental and Vision (FTE only)</li><li>401K Matching</li><li>PTO – Paid/Holiday Time Off</li><li>VTO – Voluntary Time Off</li><li>Discounts on Retail Products and Spa Services</li></ul>Additional Benefits<ul><li>Flexible Hours</li><li>Assistants to Stylists will also be considered.</li><li>Valet Parking for guests</li><li>Access to sauna and pool on day of services.</li></ul>COMPENSATION: Up to 75% Service Commission (65% Service Commission + 10% Retail Commission) *Sell 10% retail to service and earn 75% Service Commission

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