Riverhead, NY30+ days ago
1 year of leadership experience demonstrated through one or a combination of the following: • Coaching • Training • Motivating a work team Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction Strong financial and business acumen, including experience in leading managers and interpreting financial reports to drive profitability Proven record of balancing risk and making sound decisions while achieving business goals Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building and deepening relationships, and demonstrate a commitment to providing personalized service Strong organizational skills, including the ability to manage multiple responsibilities, prioritize, and delegate while delivering results Strong communication skills, including verbal, non-verbal, written, and presentation, and active listening skills Proficiency in computer skills and professional programs, such as Microsoft Office Must be able to work weekends and/or extended hours and travel to any financial center within the defined market. At Bank of America, all managers at this level demonstrate the following responsibilities in addition to those specific to the role listed above: • Opportunity & Inclusion Champion • Creates an inclusive team where members are treated fairly and respectfully • Manager of Process & Data • Demonstrates and expects process knowledge, data-driven decisions, simplicity, and continuous improvement • Enterprise Advocate & Communicator • Delivers clear and concise messages that motivate, convey the why, and connects contributions to business results • Risk Manager • Leads and encourages the identification, escalation, and resolution of potential risks • People Manager & Coach • Knows and develops team members through coaching and feedback • Financial Steward • Manages expenses and demonstrates an owners mindset • Enterprise Talent Leader • Recruits, on-boards, and develops talent and supports talent mobility for career growth • Driver of Business Outcomes • Delivers results through effective team management, structure, and routines.