Patient Service Representative - Immediate Care Of Pelham - Part Time - Foundation Medical Partners SOLUTIONHEALTHPatient Service Representative - Immediate Care Of Pelham - Part Time - Foundation Medical PartnersPelham, NHAbout the Job: Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. This quick, walk-in option allows our patients to see a provider without scheduling an appointment.
NewPatient Service Representative - Southern NH Diabetes And Endocrinology - Full Time - Foundation Medical Partners SOLUTIONHEALTHPatient Service Representative - Southern NH Diabetes And Endocrinology - Full Time - Foundation Medical PartnersNashua, NHAbout the Job: Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. At Southern New Hampshire Diabetes and Endocrinology, our outstanding care team provides expert care for patients with diabetes and endocrinology-related conditions, including thyroid, osteoporosis, metabolic disorders, and lipid management.
Patient Service Representative - Community Care - Full Time - Foundation Medical Partners SOLUTIONHEALTHPatient Service Representative - Community Care - Full Time - Foundation Medical PartnersNashua, NHAbout the Job: Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.
Patient Service Representative ZOLL LifeVestPatient Service RepresentativeCambridge, MAThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
Patient Service Representative - Spaulding Brigham and Women's HospitalPatient Service Representative - SpauldingSalem, MA$17.71–$23.20 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Patient Service Representative I - Full-Time, Day Shift Tufts MedicinePatient Service Representative I - Full-Time, Day ShiftLowell, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Patient Service Representative I Tufts MedicinePatient Service Representative ILowell, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Patient Service Representative I - Part-Time Tufts MedicinePatient Service Representative I - Part-TimeMelrose, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Patient Financial Services Representative - Hospital Billing Lahey Hospital and Medical CenterPatient Financial Services Representative - Hospital BillingMA$21–$28.26 / hourUnder oversight of the Department Manager & Supervisor, the Patient Financial Services Representative - Hospital Billing will be responsible for efficient & timely billing and collections of hospital outstanding balances on inpatient and outpatient accounts receivable within assigned work queues for a large multi-facility healthcare system with future expansion anticipated to maximize reimbursement to the health system. Handles payer 277 rejections of accounts and resubmits claims through Epic Billing system or other means of submission (i.e., email, fax, payer portal, certified mail) and provides trends to management for payer outreach and/or internal billing system updates to ensure timely filing and reimbursement.
Patient Service Representative - Mercy Clinic Lowell MercyPatient Service Representative - Mercy Clinic LowellLowell, MassachusettsFrom day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.
Patient Access Representative GTTPatient Access RepresentativeBoston, MAPay Rate: $25.00 per hourJob SummaryThe Patient Access Representative serves as a key point of contact for patients, providers, and clinical staff by managing a high volume of inbound calls and coordinating appointment scheduling across multiple services. This role requires strong customer service skills, attention to detail, and the ability to make independent decisions within established guidelines to ensure patients are scheduled accurately and efficiently.
Patient Care Representative - Phone Center MFM HealthPatient Care Representative - Phone CenterMiddleton, MA$19–$22 / hourWe pride ourselves on ourcommitment to excellence, offering services 365 days a year, drive-thru healthcare, and on-sitespecialty teams and ancillary services. Patient Care Representative - Phone Center MFM Health is seeking enthusiastic, detail-oriented, and reliable candidates for our Patient Care Representative (PCR) role to support our Call Center.
Patient Access Representative Senior BWH Brigham and Women's HospitalPatient Access Representative Senior BWHBoston, MA$22.22–$31.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
Patient Access Representative Senior Brigham and Women's HospitalPatient Access Representative SeniorBoston, MA$22.22–$31.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Education High School Diploma or Equivalent required or Associate''s Degree Healthcare Administration preferred or Associate''s Degree Related Field of Study preferred Can this role accept experience in lieu of a degree?
Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am - 5:30pm Lahey Hospital and Medical CenterPatient Access Representative 40 Hrs, Scheduling; varying shifts between 7am - 5:30pmBurlington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
PATIENT ACCESS REPRESENTATIVE; per diem Sat & Sun 3:30pm - 12am Lahey Hospital and Medical CenterPATIENT ACCESS REPRESENTATIVE; per diem Sat & Sun 3:30pm - 12amCambridge, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative -Peabody; M-F 7:30am-4pm or 8am-4:30pm Lahey Hospital and Medical CenterPatient Access Representative -Peabody; M-F 7:30am-4pm or 8am-4:30pmPeabody, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative Merrimack HealthPatient Access RepresentativeLawrence, MAAs the Patient Access Representative, you will performall tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family.
Patient Access Representative Lawrence General HospitalPatient Access RepresentativeLawrence, MAAs the Patient Access Representative, you will performall tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. Required: High School diploma Computer and typing experience Customer service skills Preferred: Prior experience working directly with the public in a healthcare patient access environment.
Patient Care Representative Shields MRI of FraminghamPatient Care RepresentativeFramingham, Massachusetts$17–$29 / hourThe incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.
Patient Care Representative Milford Regional Medical CenterPatient Care RepresentativeMilford, Massachusetts$17–$29 / hourThe incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.
Patient Care Representative/Technologist Aide Milford Regional Medical CenterPatient Care Representative/Technologist AideMilford, MassachusettsThe incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. Support Customer Care with machine utilization by filling the template (Utilizing waitlist and hold list).
Patient Access Representative NeighborHealth CorpPatient Access RepresentativeMA$18–$25 / hourWhether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Patient Access Representative II - Metrowest Medical Center Conifer Health SolutionsPatient Access Representative II - Metrowest Medical CenterTown of Framingham, Massachusetts$19.02–$28.53 / hourSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Patient Experience Representative I- Center for Airways Disorder Boston Children's HospitalPatient Experience Representative I- Center for Airways DisorderBoston, MA$19.06–$27.64 / hourWorks under close supervision to provide support to the administrative operations of the Center for Airway Disorders (CAD) and works to ensure the best possible patient experience by effectively coordinating services to patients and families. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months).
Patient Account Representative Merrimack HealthPatient Account RepresentativeLawrence, MAAs the Patient Account Representative, you will be responsible for ensuring accurate and timely billing and collection of assigned patient accounts with the goal of providing patient-focused customer service and achieving the departmental goal of ensuring maximum revenue and cash flow benefit to the hospital. Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family.
Patient Representative Dana-Farber Cancer Institute IncPatient RepresentativeAttleboro, MA$45,000–$50,100 / yearWe strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
Patient Experience Representative II- Cath Lab- on site Boston Children's HospitalPatient Experience Representative II- Cath Lab- on siteBoston, MA$19.06–$27.64 / hourUnder general supervision, provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
NewPatient Experience Representative I- ORL Boston Children's HospitalPatient Experience Representative I- ORLBoston, MA$19.83–$29.49 / hourPosition Summary: Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Under close supervision, schedules patient appointments and procedures, monitors daily schedules, and coordinates patient flow to optimize resource utilization and service delivery.
Patient Experience Representative- ORL Call Center Boston Children's HospitalPatient Experience Representative- ORL Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Account Representative Lawrence General HospitalPatient Account RepresentativeLawrence, MAAs the Patient Account Representative, you will be responsible for ensuring accurate and timely billing and collection of assigned patient accounts with the goal of providing patient-focused customer service and achieving the departmental goal of ensuring maximum revenue and cash flow benefit to the hospital. Preferred: Knowledge of medical coding and medical terminology Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family.
Patient Experience Representative (11:00pm-7:30am) Boston Children's HospitalPatient Experience Representative (11:00pm-7:30am)Boston, MA$19.83–$29.49 / hourThere is a 6 week/40 hours a week paid training commitment that is required which can include day and evening shifts during the work week as well as weekend training day & evening shifts. Experience: Superb customer service, keen attention to detail, strong computing skills with ability to learn new software quickly and ability to work in multiple systems simultaneously.
Temp- Patient Experience Representative I- Radiology Boston Children's HospitalTemp- Patient Experience Representative I- RadiologyBoston, MA$15–$63.19 / hourThe Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images and ensure the most accurate diagnoses using the most sophisticated imaging equipment available.
Patient Experience Representative I- Urology (Waltham) Boston Children's HospitalPatient Experience Representative I- Urology (Waltham)Waltham, MA$19.83–$29.49 / hourPosition Summary: The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Neurology (Waltham) Boston Children's HospitalPatient Experience Representative I - Neurology (Waltham)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Plastic Surgery (Waltham) Boston Children's HospitalPatient Experience Representative I - Plastic Surgery (Waltham)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative (Infusion CAT/CR) Boston Children's HospitalPatient Experience Representative (Infusion CAT/CR)Boston, MAThe Infusion and Day Treatment Program at Boston Children’s Hospital has two locations, on the main campus in Boston and at Boston Children’s Waltham . Provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families.
Patient Experience Representative I - Sports Medicine (Waltham) Boston Children's HospitalPatient Experience Representative I - Sports Medicine (Waltham)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Martha Eliot Health Ctr (onsite) Boston Children's HospitalPatient Experience Representative I - Martha Eliot Health Ctr (onsite)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Ophthalmology (Waltham) Boston Children's HospitalPatient Experience Representative I - Ophthalmology (Waltham)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Ortho Sports Medicine (Waltham) Boston Children's HospitalPatient Experience Representative I - Ortho Sports Medicine (Waltham)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative- Per diem (Weekday overnights) Boston Children's HospitalPatient Experience Representative- Per diem (Weekday overnights)Boston, MA$19.06–$27.64 / hourWith patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team.
Patient Experience Representative I - ED/OR (Waltham, onsite) Boston Children's HospitalPatient Experience Representative I - ED/OR (Waltham, onsite)Waltham, MA$19.06–$27.64 / hourPosition Summary: Provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. The program is a unique ambulatory program for patients and an alternative to inpatient admission for patients requiring infusion therapies and novel medical day treatments.
Admin Patient Experience Representative- ORL Boston Children's HospitalAdmin Patient Experience Representative- ORLBoston, MA$19.83–$29.49 / hourThis role serves as a key liaison between patients, families, providers, and referring practices, coordinating appointments, managing patient information, and ensuring efficient clinic operations while delivering a high level of customer service and supporting quality patient care. Experience: Entry Level Role – Experience Not Required Salary Range: $19./hr- $27.64/hr Schedule and coordinate patient appointments for pediatric (and occasional adult) patients while maintaining accurate demographic, insurance, and referral information.
Patient Care Representative Shields Imaging Management at Emerson HospitalPatient Care RepresentativeWestford, MassachusettsThe incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.
Patient Access Representative II Brigham and Women's HospitalPatient Access Representative IIJamaica Plain, MA$17.71–$25.28 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
Patient Experience Representative - Otolaryngology (onsite) Boston Children's HospitalPatient Experience Representative - Otolaryngology (onsite)Boston, MA$19.06–$27.64 / hourTime will be split between patient facing (front desk coverage) and non-patient facing (admin tasks / telephone work) supporting our various Center for Communication Enhancement Programs. Sign-On Bonus: This role is eligible for a $2,000 sign-on bonus (Note: Internal candidates and former BCH employees who have worked at the hospital within the past 2 are not eligible).
NewPatient Access Representative 32 HR 3:00pm-11:30pm Lahey Hospital and Medical CenterPatient Access Representative 32 HR 3:00pm-11:30pmBeverly, MA$20.50–$27.59 / hourScheduling: Initiates patient scheduling activities by prioritizing and accessing a variety of sources, including patient phone calls and digital messaging, orders, scheduled order work queues and MyChart. Instructs patients and obtains signatures on consent forms, financial forms and other documents required by the clinical department; distributes documents to patients; scans, processes and records receipt of all documents collected during registration encounter.
Patient Access Representative Senior BWH Mass General BrighamPatient Access Representative Senior BWHBoston, Massachusetts$22.22–$31.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Responding to patient inquiries, resolve issues, and provide information about healthcare services and insurance coverage.-Ensuring that all patient information is kept confidential and secure, in accordance with HIPAA regulations.-Staying up to date on healthcare regulations and policies and apply them in daily operations.
Patient Access Representative Senior Mass General BrighamPatient Access Representative SeniorBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Education High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree?