Case Manager - Bronson Battle Creek Sign On Bonus! Up To 10K! Bronson Battle CreekCase Manager - Bronson Battle Creek Sign On Bonus! Up To 10K!Battle Creek, MIManages and coordinates appropriate discharge plans to ensure LOS appropriate for care needs this includes ensuring and facilitating the achievement of quality, clinical and financial outcomes, negotiating, procuring, and coordinating services and resources needed by the patient/family, and intervening at key points for individual patients. Evaluates patient need for hospital and extended care resources (Medical Social Work, Pastoral Care, rehabilitation care, long term care, home health care, and community resources) and when appropriate, makes referrals.
Airport Operations Digital Delivery Manager HNTB CorpAirport Operations Digital Delivery ManagerDetroit, MI$180,596.86–$360,607.36 / yearServes as a trusted advisor to airports and aviation organizations, providing leadership in the planning, implementation, and digital architecture and implementation of operational, technology, geospatial, asset management, digital twin, and digital transformation initiatives. The position supports major airport programs from strategy through implementation, helping clients navigate complex operational challenges while ensuring successful project delivery, stakeholder alignment, and long-term value realization.
Maintenance Manager, Reliability Engineering & Capital Projects – Midland, MI Onsite Cabot CorporationMaintenance Manager, Reliability Engineering & Capital Projects – Midland, MI OnsiteMidland, MichiganThis policy, however, shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as part of that employee's essential job functions (such as in payroll or HR) discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless that disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing or other action, including an investigation conducted by Cabot, or otherwise as required by law. Our strength in research and development is a major reason why we have been an industry leader for more than 135 years in products such as reinforcing and specialty carbons, battery materials, aerogel, fumed metal oxides, inkjet colorants, masterbatches and conductive compounds.
General Manager I AvoltaGeneral Manager IDetroit, MI$52,222–$59,682 / yearMinimum Qualifications, Knowledge, Skills, and Work Environment: GMIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc.) to which the role is assigned, to include overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type or restaurant assigned. The GMI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times.
District Manager Blufox Mobile- Michigan Blufox MobileDistrict Manager Blufox Mobile- MichiganDetroit, MI$80,000–$110,000 / yearWith locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers.
Restaurant General Manager - Quick Service - Taylor, MI HHB Restaurant RecruitingRestaurant General Manager - Quick Service - Taylor, MITaylor, MichiganAs a Restaurant General Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
PLANT INJECTION AREA MANAGER OP MobilityPLANT INJECTION AREA MANAGERTroy, MIToday, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly - because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward.
Event Operations Manager – Anthology Events Method CoEvent Operations Manager – Anthology EventsDetroit, MichiganYour ability to multitask will be crucial, as you may find yourself setting up tables before an event, addressing client requests, preparing upcoming events, communicating with staff, and overseeing post-event cleanup services. As the Event Operations Manager, you will be expected to build and maintain a culture that reflects the core values of Method Co. You will take charge of supervising staff, overseeing the seamless execution of large-scale events and focus on delivering exceptional customer service!
Restaurant General Manager - Quick Service - Grand Rapids, MI HHB Restaurant RecruitingRestaurant General Manager - Quick Service - Grand Rapids, MIGrand Rapids, MichiganAs a Restaurant General Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Academic Operations & Systems Manager University of MichiganAcademic Operations & Systems ManagerDetroit, MI$68,000–$78,000 / yearPartner with UMCI leadership, academic units, and university stakeholders to develop and continuously improve UMCI's shared academic operations model, including the processes, workflows, systems, and governance practices that support degree programs delivered by multiple University of Michigan schools, colleges, campuses, and administrative units. You will serve as a trusted partner to academic units, helping build and continuously improve the operational systems, workflows, and services that support degree programs at UMCI while leveraging technology, data, stakeholder feedback, and emerging tools to drive operational excellence and service innovation.
Assistant Service Manager Texas Roadhouse Holdings LLCAssistant Service ManagerBattle Creek, MIEnsures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Operations/Distribution Manager (Management Consultant Opportunity) Dewolff Boberg & AssociatesOperations/Distribution Manager (Management Consultant Opportunity)Detroit, MIArmed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed.
Operations/Distribution Manager [Management Consultant] DeWolff Boberg & AssociatesOperations/Distribution Manager [Management Consultant]Detroit, MIArmed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed.
Card Services Operations Manager Lake Trust Credit UnionCard Services Operations ManagerMILead the Card Service Operations team by delegating, giving direction, supporting problem recognition and resolution, assisting with escalations, and ensuring our members, branch, and call center teams are provided the highest levels of service. Promote a positive and collaborative working environment, conducting regular one-on-one meetings with direct reports, and ensuring operational processes consistently meet established service level targets.
Lead Technical Program Manager, Containment Operations RivianLead Technical Program Manager, Containment OperationsPlymouth, Michigan$179,000–$223,700 / yearFull timeRivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Platinion Consulting Team Talent Senior Manager - Temporary BCG Digital VenturesPlatinion Consulting Team Talent Senior Manager - TemporaryDetroit, MI$67–$75 / hourBuild strong relationships with Consulting Team staff to understand development needs, preferences and constraints for staffing; discuss upcoming projects; advise on staffing choices to achieve balance between BCG Platinion''s business needs and personal preferences if possible; communicate staffing decisions and related rationale; set and enforce staffing policies and expectations. Career Development: Actively engage in all CDC (Career Development Committee) meetings for relevant cohort(s) of individuals; review meeting inputs and outputs; provide committee with market view of performance, and calibrate Advisors during meeting, ensuring best practices and consistent CDC decisions for relevant cohort(s).
Drain Performance Manager Thornton & GroomsDrain Performance ManagerFarmington Hills, MIThe Big Task: Lead, develop, and unify the Drain Service and Drain Sales teams into a single high-performance operation that consistently delivers outstanding customer experiences, strong conversion metrics, and sustainable revenue growth. If you''re a proven leader who can develop people, drive performance, and hold a team accountable to results, you won''t just manage a department; you''ll help build the future of the trades.
NewRetail Assistant Store Manager, Birmingham Vuori IncRetail Assistant Store Manager, BirminghamBirmingham, MI$22–$25 / hourThe role of Retail Assistant Store Manager at Vuori is to help the Retail Store Manager lead the retail sales team by for example, forging connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy, optimistic outlook. A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
Regional Operations Manager - Detroit, MI Openlane IncRegional Operations Manager - Detroit, MIDetroit, MIAdopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance. Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities.
Senior Project Manager - Michigan Edgewater Automation LlcSenior Project Manager - MichiganSaint Joseph, MIThroughout the life of an engineered project, the project manager is required to manage the budget and schedule while providing internal & external customer support, leadership of project related communications & full ownership of any design or build related activities performed by skilled designers & multi-disciplined cross functional assembly teams with support from the management team. A project manager has the skills and training to be able to manage the entire project scope & any scope changes that may occur throughout the project life cycle This includes communicating, preparing and submitting any scope changes to the customer for their review prior to moving forward with any changes in design or build scope of the project.
Strategy - Innovation, Delivery and Transformation Manager Deloitte Touche Tohmatsu LtdStrategy - Innovation, Delivery and Transformation ManagerDetroit, MI$155,600–$306,800 / yearAs a Strategy Manager, you will operate across two equally dynamic environments: working directly with external clients to navigate complex challenges, seize market opportunities, and drive transformation-and serving as a strategic partner within Deloitte itself, applying the same rigorous consulting capabilities to shape and advance our own organizational priorities. From strategy to execution, this team delivers integrated, end-to-end support and advisory services spanning valuation modeling, cost optimization, restructuring, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability.
Manager - Radiology Technologist - $24-32 per hour Detroit Medical CenterManager - Radiology Technologist - $24-32 per hourHamtramck, MI$24–$32 / hourTo meet the needs of our community, we operate 8 hospitals and more than 140 clinics and outpatient facilities across southeast Michigan, including a nationally recognized dedicated pediatric hospital (Children’s Hospital of Michigan) as well as a nationally recognized rehabilitation hospital (Rehabilitation Institute of Michigan). A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.
Enterprise Operating Model Senior Manager, Utilities Accenture PlcEnterprise Operating Model Senior Manager, UtilitiesDetroit, MIAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our approach and our people put us at the front of the pack for architecting future-proof enterprise operating models, clean sheet organization designs, and advanced shared services - all embracing the future of work powered by technology, operations, GenAI & data & analytics.
Enterprise Operating Model Senior Manager, Energy Accenture PlcEnterprise Operating Model Senior Manager, EnergyDetroit, MIAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our approach and our people put us at the front of the pack for architecting future-proof enterprise operating models, clean sheet organization designs, and advanced shared services - all embracing the future of work powered by technology, operations, GenAI & data & analytics.
Enterprise Operating Model Manager, Energy Accenture PlcEnterprise Operating Model Manager, EnergyDetroit, MIAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our approach and our people put us at the front of the pack for architecting future-proof enterprise operating models, clean sheet organization designs, and advanced shared services - all embracing the future of work powered by technology, operations, GenAI & data & analytics.
Enterprise Operating Model Manager Accenture PlcEnterprise Operating Model ManagerDetroit, MIAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our approach and our people put us at the front of the pack for architecting future-proof enterprise operating models, clean sheet organization designs, and advanced shared services - all embracing the future of work powered by technology, operations, GenAI & data & analytics.
Enterprise Operating Model Senior Manager Accenture PlcEnterprise Operating Model Senior ManagerDetroit, MIAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our approach and our people put us at the front of the pack for architecting future-proof enterprise operating models, clean sheet organization designs, and advanced shared services - all embracing the future of work powered by technology, operations, GenAI & data & analytics.
NewManager, Customer Service Getinge ABManager, Customer Servicefraser, MI$90,000–$114,100 / yearWith a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science.
Store Manager PVHStore ManagerRetail CK Birch Run, MichiganIn addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.
Reliability Manager Koch IncReliability ManagerAlbion, MIReliability Manager - Albion, Michigan, United States - 192101 - Koch. Koch Disruptive Technologies.
NewLead Food Services Team Member Pilot Flying JLead Food Services Team MemberIonia, MI$13.73–$19.18 / hourPilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
Life Sciences Experience Design Strategy Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy ManagerDetroit, MI$163,400–$322,100 / yearWe are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, provider, and business outcomes.
Account Executive, Digital Services Convergix Automation SolutionsAccount Executive, Digital ServicesBridgman, MIOur Sales team enjoys unparalleled support, including hands-on guidance from Executive leadership throughout the sales process, cutting-edge technical expertise from our Applications engineers, and seamless execution and delivery through strong partnerships with our operations team. Work with Account Managers to identify and attach digital services to existing Convergix pursuits - such as turning a systems or controls project into an total solution including MES deployment, a new build into a Historian + dashboarding program.
NewAssistant Manager, Bookstore Kellogg Community CollegeAssistant Manager, BookstoreBattle Creek, MI$57,262–$71,576 / yearExternal Posting Number 20130678P Position Number PO.ASSTMGR.BS.26 Position Title Assistant Manager, Bookstore Position Type Administration Classification Manager 2 - Administration Department Bookstore Division Discipline: Work Schedule. If you would like your application reviewed to ensure it is complete and that all required documents have been uploaded correctly, please contact Human Resources at hr@kellogg.edu or 269-565-2074 before the job posting closure date and time.
Store Manager BluFox Mobile- Lansing Blufox MobileStore Manager BluFox Mobile- LansingLansing, MI$65,000–$85,000Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching . This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.
Manager Patient Care Services Cath Lab McLaren Health Care CorpManager Patient Care Services Cath LabPetoskey, MIMaintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods. Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
Manager Patient Care Services - PACU McLaren Health Care CorpManager Patient Care Services - PACUMount Clemens, MIMaintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods. Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
Manager Patient Care Services McLaren Health Care CorpManager Patient Care ServicesBay City, MIMaintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods. Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
NewChef Manager AramarkChef ManagerBloomfield Hills, MIAramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Store Manager BluFox Mobile- Fort Gratiot Blufox MobileStore Manager BluFox Mobile- Fort GratiotFort Gratiot Township, MI$65,000–$85,000Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching . This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.
Manager, Patient Care Services McLaren Health Care CorpManager, Patient Care ServicesMount Clemens, MIMaintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods. Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
Vision Services Site Coordinator Health Delivery IncVision Services Site CoordinatorBay City, MIClinical Operations: During periods of increased clinical demand or staffing need, provides direct patient-care support to ensure clinic flow and continuity of care, including patient preparation and intake, appropriate pre-testing and imaging, administration of provider-directed diagnostic drops with patient education, and coordination and tracking of external referrals. Front Desk Operations: During periods of increased front-desk demand or staffing need, provides operational support to maintain patient access and clinic flow, including professional phone triage and scheduling, patient check-in and check-out processes, insurance verification and payment classification, and accurate data entry in accordance with front-desk and billing policies.
HVAC Regional Service Manager NextechHVAC Regional Service ManagerSouthfield, Michigan$70,000With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider. In this position, the candidate will need to be an effective communicator as it is critical to the development of our operational team and quality of support we provide to our customers.
Community Relationship Manager Commercial Bank, MichiganCommunity Relationship ManagerHastings, MIThis role identifies opportunities to connect customers with bank products and services, maintains strong knowledge of loan and deposit offerings, and collaborates with branch staff, Treasury, lenders, and other key partners to provide exceptional customer service and support relationship growth. Included but are not limited to: Builds and maintains relationships through proactive sales calls, networking events, and community involvement to enhance the bank's visibility, generate referrals, and bring new business opportunities to the branch and lending teams.
Store Manager Tractor Supply CoStore ManagerBenzonia, MIAs a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
Unassigned Store Manager Tractor Supply CoUnassigned Store ManagerBenton Harbor, MIAs a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
Manager - Antennas Services Durr AGManager - Antennas ServicesSouthfield, MIThese Cookies help third-party sources collect information about how you share content from our website on social media or provide analytical data about your user behavior when you move between social media platforms or between our social media campaigns and our web pages (e.g., LinkedIn Insights). Drive aftermarket sales of automation equipment, spare parts, service contracts, and system upgrades within automotive paint shop and final assembly customer accounts, ensuring strong customer retention and repeat business.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care AG & Co KGaADialysis Clinical Manager Registered Nurse - RNLansing, MIOther: Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
Senior Contact Center Manager Eaton Corporation PlcSenior Contact Center ManagerGalesburg, MI$97,000–$143,000 / yearThe Senior Contact Center Manager will leverage customer support technologies, case management systems, warranty applications, AI tools, and telematics platforms to capture the Voice of the Customer (VOC), monitor product performance, and support proactive fleet management initiatives. The manager will oversee customer experience coordinators (CECs), conduct performance evaluations, manage staffing and schedules, and provide ongoing coaching to ensure exceptional customer service, professionalism, collaboration, and technical expertise.
Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.