Demonstrated experience supportingAI/ML or generative AI platforms,agent-basedsystems, and/orMLOps, DevOps, or platform reliability practices in an enterprise context, and experienceoperatinginregulated orrisk sensitiveenvironments, with exposure to governance, compliance, audit, and control frameworks; proven ability to operatecross functionallyin matrixed organizations, balancing innovation enablement with risk management, and communicating complex technical concepts to diverse stakeholders. Qualifications: Minimum eight years of recent experiencein technology operations, platform enablement, cloud services, or largescale enterprise technology programs with practical experienceoperatingand supporting platforms acrossone or more major cloud providers(Azure, GCP, AWS), including reliability, cost, and access management; strong understanding ofenterprise systems of record(e.g., CRM, ITSM, ERP) and associated integration and orchestration patterns.