Technical Business Analyst with Capital Markets Experience Pyramid, IncTechnical Business Analyst with Capital Markets ExperienceToronto, ON$60–$65 / hourFull timeBy applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Key Responsibilities: Business Analysis & Requirements Gathering Engage with portfolio managers, middle office, and trading desks to capture and analyze business needs.
Fraud and Theft Analyst Total Quality Logistics LLCFraud and Theft AnalystCincinnati, OHAs a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. About the Role: The Cargo Security team has the opportunity and responsibility to make decisions in the best interest of TQL when it comes to evaluating high risk scenarios/fraud & theft prevention.
Supplier Quality Analyst-Castings Eaton Corporation PlcSupplier Quality Analyst-CastingsEuclid, OH$71,000–$105,000 / yearLead or participate continuous improvement efforts for internal and external processes utilizing quality functional tools such as statistical and analytical tools, PFMEAs, MSAs, control plans, PPAP, and process capability studies. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
NewAssociate Data/ Metadata Analyst OCLC IncAssociate Data/ Metadata AnalystDublin, OHMinimum Required Knowledge, Skills and Experience: Bachelor's degree in computer science, math, statistics, or related field and internship experience with data analysis or creation of library data. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need.
NewTreasury Analyst Builders Capital ExchangeTreasury AnalystCleveland, OH$100,000–$130,000 / yearYou will play a key role in protecting the company’s financial health and do so by monitoring daily cash balances, forecasting future funding needs based on upcoming projects, and establishing and maintaining relationships with capital partners to manage asset backed facilities. In addition to financing opportunities, Builders Capital Exchange borrowers can leverage national accounts for material purchase discounts, and access cutting-edge technology for project management, accounting, and technology tools.
Business Systems Analyst - Human Resources Medpace, Inc.Business Systems Analyst - Human ResourcesCincinnati, OhioDocument, design and implement internal business system processes; Bridge the communication gap between process owners and software development teams; Identify and translate business requirements into written user requirements and system specifications for software development; Design and plan the process for the development and implementation of system enhancements and/or the introduction of new systems/applications; Troubleshoot and resolve any issues that may arise during the development process, and propose solutions to ensure the end deliverables meet the needs, objectives, and timelines of process owners; Identify and coordinate process owner reporting and data analytics needs; Review current and proposed business systems for potential process development and re-engineering, with a goal of improving system effectiveness, efficiency, and quality; Participate in business strategy discussions and present pros and cons of new systems and/or major enhancements to senior management; Qualifications: Bachelor's Degree in Business, Computer Science, or Related Degree. When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
IT Business Analyst Berea, SC, 29610 ESRhealthcare and EXEC STAFF RECRUITERSIT Business Analyst Berea, SC, 29610Berea, South CarolinaWe are seeking a proactive and strategic Business Analyst II to join the team, focusing on vendor and partner management for a leading automotive client. You will play a role in powering many of the world's largest and most critical industries, from healthcare to automotive manufacturing to communications to transportation and electronics.
Business Analyst – Software Development Medpace, Inc.Business Analyst – Software DevelopmentCincinnati, OhioResponsibilities: Document, design and implement internal business system processes; Design and plan the process for the development and implementation of system enhancements and/or the introduction of new systems/applications; Troubleshoot and resolve any issues that may arise during the development process, and propose solutions to ensure the end deliverables meet the needs, objectives and timelines of process owners; Identify and coordinate process owner reporting and data analytics needs; Review current and proposed business systems for potential process development and re-engineering, with a goal of improving system effectiveness, efficiency and quality; Participate in business strategy discussions and present pros and cons of new systems and/or major enhancements to senior management; and. When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
Senior Analyst, QC Microbiology Resilience Biotechnologies IncSenior Analyst, QC MicrobiologyOH$75,000–$116,250 / yearActively support and/or lead the implementation of compendial changes for raw materials, in-process or finished products tests in accordance with applicable Pharmacopoeias such as USP/NF, European Pharmacopeia, British, and Japanese Pharmacopeia. Leads and/or actively participates in investigations involving manufacturing process areas, related to QC processes or data, such as sampling, deviations potentially affecting QC results, investigational sampling, and testing.
Statistical Analyst - Experienced Medpace, Inc.Statistical Analyst - ExperiencedCincinnati, OhioWhen you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective.
Employee Benefits Financial Analyst Hub International LtdEmployee Benefits Financial AnalystCincinnati, OHABOUT HUB INTERNATIONAL: Hub International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 20,000 employees in offices located throughout North America, Hub's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
HR Systems Analyst Medpace, Inc.HR Systems AnalystCincinnati, OhioDocument, design and implement internal business system processes; Bridge the communication gap between process owners and software development teams; Identify and translate business requirements into written user requirements and system specifications for software development; Design and plan the process for the development and implementation of system enhancements and/or the introduction of new systems/applications; Troubleshoot and resolve any issues that may arise during the development process, and propose solutions to ensure the end deliverables meet the needs, objectives, and timelines of process owners; Identify and coordinate process owner reporting and data analytics needs; Review current and proposed business systems for potential process development and re-engineering, with a goal of improving system effectiveness, efficiency, and quality; Participate in business strategy discussions and present pros and cons of new systems and/or major enhancements to senior management; Qualifications: Bachelor's Degree in Business, Computer Science, or Related Degree. When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
Product Analyst I WorldpayProduct Analyst ICincinnati, OhioThe Merchant & Partner Servicing Experience (MPX) & Product Enablement team plays a pivotal role in the Worldpay Product Management organization, focusing on creating delightful experiences that span the entire customer experience lifecycle for both internal and external customers, maximize our return on investment, and improve the speed we go to market for new products. Within the MPX team, the E2E Customer Experience Servicing Product team is focused on products & capabilities that support strategies around Digital & Assisted servicing across all of Worldpay – this includes but not limited to, relationship management, account management, & IVR & Phone, digital communication, AI/Virtual Assistances/Chatbots, etc.
Feasibility Informatics Analyst Medpace, Inc.Feasibility Informatics AnalystCincinnati, OhioBachelor’s, or Master’s degree in informatics, computer science/engineering, biomedical engineering, health information, statistics, or related field; Analytical thinker with great attention to detail; Ability to prioritize multiple projects and tasks within tight timelines; Excellent written and verbal communication skills; 1-2 years of clinical research experience is preferred; and. When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
Credit Analyst US BankCredit AnalystWorthington, OH$25.63–$34.18 / hourWorking within established lending requirements, the incumbent evaluates projects against agency, investor, and portfolio guidelines, analyzes supporting documentation, requests additional information when needed, and issues project approval decisions. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Operations Research Analyst | The Investigator Infinity LabsOperations Research Analyst | The InvestigatorDayton, OhioAs a nationally recognized Great Place to Work® and Military Times® Best for Vets: 2025 Employer, we prioritize employee well-being and experience, fostering a culture that values dedicated teams and committed individuals. The bottom line : You are a no-nonsense analyst that looks past the “cool” factor of new systems to see the utility or cost-effectiveness of the newest toys.
Cross-Sell Data Analyst, Dynamics 365 Hub InternationalCross-Sell Data Analyst, Dynamics 365Columbus, OH$80,000–$110,000 / yearUtilize data mining and analytics/AI methods to generate key insights into prospects, such as gaps in services, excessive fees, benchmarks for improvements, elevated fiduciary exposure, financial health indicators, current broker/advisor capabilities, etc, to spot opportunities. Additionally, the individual will collaborate with the national teams for Commercial, Employee Benefits, Retirement & Private Wealth and Personal Lines, as well as with the regional cross-sell coordinator, to support producer engagement and cross-selling initiatives.
Credit Analyst (Multiple Levels) US BankCredit Analyst (Multiple Levels)Hamilton, OH$75,820–$89,200 / yearPrior to making the credit decision or advising the person(s) making the final credit decision, the Credit Analyst conducts a complete credit analysis, including gathering, analyzing, and interpreting all types of credit information on existing and prospective commercial and small business customers. Reviews customer accounts and portfolios to identify, evaluate, and determine the appropriate course of action on potential credit quality issues in order to maximize credit quality and minimize risk and potential loss to the company.
Financial Analyst The NRP Group LLCFinancial AnalystCleveland, OHCollaborate with developers, project managers and third party vendors/consultants to organize and facilitate funding and draw requests with various capital sources. NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association's Best Places to Work.
NewSenior Analyst, Engineering Whirlpool CorpSenior Analyst, EngineeringClyde, OHSaint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required). The successful candidate will work within the Stainless Steel Basket department as a part of a team responsible for executing productivity projects, process improvement projects and using advanced tools to solve complex problems.
IS Functional Analyst - ERP Technical Integration and BTP ABBIS Functional Analyst - ERP Technical Integration and BTPCleveland, OhioSystem Integration: Facilitate seamless integration of business processes within the AMSAP system, as well as with other enterprise systems ensuring smooth data flow and automation of processes across platforms. The primary role of IS Integration BTP is to be responsible for the definition and delivery Integration technology and architecture related to SAP BTP Integration Suite and SAP Integrations.
Fraud Risk Analyst US BankFraud Risk AnalystCincinnati, OH$105,400–$124,000 / yearBy translating complex analytical findings into executive-ready insights and cost-benefit assessments, the role informs strategic decision-making while balancing fraud risk reduction, customer experience, operational efficiency, and financial impact. The Fraud Risk Analyst develops data-driven insights and strategies that strengthen fraud prevention, detection, and operational performance across deposits, payments, digital, authentication, and the end-to-end account lifecycle.
Entry Level Chemical Regulatory Analyst Pace Analytical ServicesEntry Level Chemical Regulatory AnalystCleveland, OhioThis may include soliciting packaging and material information from suppliers, documenting processes and creating procedures, physical measurements of material weights, and data manipulation and formatting using Microsoft Office tools. Skills related to data manipulation and the ability to use various Microsoft Office (and potentially other software applications such as Business Objects, MicroStrategies, OnBase, etc.) while working with large sets of data will be integral to the role.
Cybersecurity Policy Analyst W/Top Secret Clearance TekSynap CorpCybersecurity Policy Analyst W/Top Secret ClearanceColumbus, OHTechnology moving at the speed of thought embodies these principles the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.
Operations Systems Analyst Crane Worldwide LogisticsOperations Systems AnalystLockbourne, OHDesigns, develops, and implements spreadsheets, databases, and other tools to provide ongoing analysis of operational activities (e.g., storage capacities, inventory, freight flow, transportation solutions, etc.). Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism.
Claims Analyst - REMOTE Ryder System IncClaims Analyst - REMOTEColumbus, OHRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Service Operations Analyst II OCLC Online Computer Library Center, IncService Operations Analyst IIDublin, OHFull timeAt this grade SOC Analysts will process simple job requests (batch requests) in workflow tools and complete lower risk tasks associated with change activities in multiple environments, including production. The expected service delivery outcome of this monitoring and controlling activity is the assurance that all services are functioning as expected to deliver business value, and that when they are not functioning as expected, issues are quickly identified and re mediated.
Analyst, Operations/Production Whirlpool CorpAnalyst, Operations/ProductionMarion, OHAs the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
Strategic Sourcing Analyst Rose InternationalStrategic Sourcing AnalystJeffersonville, OhioFull timeThis position represents L-H Battery in sourcing activities, developing sourcing strategies, documenting the strategies, formulating policies, assisting in developing key performance indicators (KPIs), evaluating supplier performance, weekly to monthly reporting of group activity, interacting with all areas of the sourcing team. Education/Experience:Bachelor's degree in General Business, Supply Chain Management, Business Administration, Finance, Logistics, or relevant experience.0 to 2+ plus years of experience in related fieldKnowledge/Skills:Experience using Microsoft Office suite (Excel, PowerPoint, etc.
Computer Network Defense (CND) Analyst W/Top Secret Clearance TekSynap CorpComputer Network Defense (CND) Analyst W/Top Secret ClearanceColumbus, OHProvides technical analysis and sustainment support for the enterprise for IA tools and applications, and assists with the application of Defense-In-Depth signatures and perimeter defense controls to diminish network threats. Serves as an expert on CND requirements and compliance to such requirements by using IA tools and techniques to perform compliance analysis and correlation, tracking and remediation, coordination and escalating CND non-compliance.
Configuration Analyst/Administrator GlobalchannelmanagementConfiguration Analyst/AdministratorMason, OhioConfiguration Analyst/Administrator duties: Prepare data for analysis by removing duplicates, errors, and outliers and perform data validation. 5+ years experience with Facets platform, Medical Plan Benefit Configuration, Provider Network & Agreement Configuration, Understanding for Medicare/Medicaid.
AI Data Analyst RELX GroupAI Data AnalystDayton, OH$78,800–$131,300 / yearOur solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience.
Buyer III Signet Jewelers LtdBuyer IIIAkron, OHSignet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. buyer is to develop merchandise assortments and strategies to drive profitable category sales and productivity, while ensuring product value, quality, and styling.
Buyer II Signet Jewelers LtdBuyer IIAkron, OHSignet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. The responsibility of the buyer is to develop merchandise assortments and strategies to drive profitable category sales and productivity, while ensuring product value, quality and styling.
Billing Operations & Quality Analyst II Alliant Insurance Services, Inc.Billing Operations & Quality Analyst IIOhio, OHManage shared inboxes and workflow queues; assign work to team members or offshore resources as appropriate; monitor service levels; communicate operational risks; and recommend workload improvements to support efficient service delivery. Serve as the subject matter expert (SME) for assigned billing systems by troubleshooting issues, documenting defects, gathering business requirements, validating enhancements, performing user acceptance testing, and serving as liaison with software vendors.
Senior Product Compliance & Filings Analyst Starr InsuranceSenior Product Compliance & Filings AnalystMansfield, OhioThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. Preparation, submission and monitoring of P&C rate, rule and form filings via SERFF and Florida Insurance Regulation Filing System (IRFS) including completion of filing exhibits, filing letters, and handling objection letters.
Senior Product Compliance & Filings Analyst Starr International Co IncSenior Product Compliance & Filings AnalystMansfield, OH$83,500–$116,700 / yearSkills/Experience Required: • Bachelors degree preferred • 5+ years experience within a Property & Casualty insurance carrier primarily handling filings • Proficient with Microsoft Office Suite • Excellent verbal, written and organization skills. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs.
Sales Operations Analyst Wolters KluwerSales Operations AnalystColumbus, OH$63,200–$108,200 / yearToday, sales performance reporting is managed independently across Sales leaders using their own spreadsheets and definitions, territories and quotas are set without a consistent data-driven methodology, and CRM data quality gaps missing account hierarchy, duplicate records, incomplete fields undermine trust in the numbers. We are building a Revenue Operations function from the ground up inside our EHS & ESG business unit which sells into Fortune 500 companies managing environmental and social regulatory reporting, process safety and operational risk, and environmental health exposure.
Systems Analyst I - Sal FT, Days Firelands Health CareersSystems Analyst I - Sal FT, DaysSandusky, OhioWe are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Puts organizational goals ahead of personal goals; manages fluctuations in work and schedule requirements effectively; demonstrates initiative and cooperation.
Indirect Tax Analyst II (100% Virtual/Remote) US Foods Holding CorpIndirect Tax Analyst II (100% Virtual/Remote)Columbus, OHRemote$60,000–$95,000 / yearCompensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). Analyze and prepare monthly general ledger tax reconciliations: sales and use tax accruals, prepaid, and monthly taxes remitted.
Strategic Data Analyst - CICIP-CICIP Program MetroHealthStrategic Data Analyst - CICIP-CICIP ProgramCleveland, OHJob Summary: Supports the evolving need of managing the outcomes for Care Innovation and community Improvement Program (CICIP) population health initiatives with respect to social determinants of health to include managing the metrics and outcomes. Bachelor's Degree in Business, Finance or Health-focused major or any equivalent combination of education, training, and experience in addition to the experience stated below.
Senior Investment Analyst, Real Estate Information Management Nationwide Mutual Insurance CoSenior Investment Analyst, Real Estate Information ManagementColumbus, OH$81,000–$135,000 / yearAs a Senior Investment Analyst, you will perform a key role for Real Estate Investments (REI) by preparing reports to internal and external customers, and assisting in the activities for business technology system up-grades and enhancements, REI website development and ongoing maintenance. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment.
Biztalk Analyst Tarkett SABiztalk AnalystSolon, OHQualifications and Skills • Bachelors degree in computer science, Information Systems, Engineering, or related field • 6+ years working with integration technologies (XML, XSLT, REST/SOAP, EDI, SQL) • Understanding of Biztalk Server Architecture • Experience with Biztalk Administration Console • Experience in integration platforms, middleware, or enterprise applications. In this role, youll work closely with architects, developers, and business stakeholders to implement scalable, secure, and cost‑efficient workflows using Azure Logic Apps, Service Bus, API Management, and related Azure services.
Business Quality Analyst II Western & Southern Financial Group IncBusiness Quality Analyst IICINCINNATI, OHDesigns detailed and well-structured user acceptance test cases for moderate to large-scale platforms and projects, utilizing enterprise SQA automation tools to drive efficiency and facilitate the use of quality metrics for continuous improvement across test phases. Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously.
Manager, Buy Parts Lincoln Electric Holdings IncManager, Buy PartsCleveland, OH$99,210–$124,012 / yearThis leader owns SAP planning strategy and parameters (MRP, lot sizing, safety stock, lead times), oversees purchase order execution, and leads cross‑functional efforts to protect production schedules and customer commitments. Manager, Operational Procurement, Production Planning & Inventory Control is a hands‑on leadership role responsible for end‑to‑end material planning execution, inventory accuracy, and supplier alignment within a high‑mix, high‑volume welding manufacturing environment.
CSV Analyst Katalyst Healthcares & Life SciencesCSV AnalystCincinnati, OHThis position serves as a bridge between technical software validation, testing, and regulatory compliance, ensuring systems operate reliably and remain in a validated state in accordance with EMA and GxP requirements. The role focuses on the integration layer, ensuring data moves accurately and completely from instruments through Instrument Manager into the LIS and related downstream workflows.
Instrumentation Software Validation Analyst Katalyst Healthcares & Life SciencesInstrumentation Software Validation AnalystCincinnati, OHWe are seeking an experienced Instrument Software Validation Analyst to support validation and compliance of laboratory, manufacturing, and embedded software systems in regulated environments. The role ensures systems operate reliably and remain in a validated state in accordance with FDA, EMA, and GxP requirements.
Financial Analyst GTT, LLCFinancial AnalystAkron, OHThis role supports multiple project managers concurrently across projects in various phases of design and construction, serving as a primary point of contact for technical questions from Assistant Project Managers (APMs), Project Managers (PMs), Lead Engineers, and Construction staff. Teams here span civil and structural engineers, architects, environmental scientists, construction managers, financial analysts, and program management professionals engaged in complex, consequential projects.
CSV Analyst with Instrument integration & Validation expertise Katalyst Healthcares & Life SciencesCSV Analyst with Instrument integration & Validation expertiseCincinnati, OHof strong regulated lab validation experience in Instrument integration & Validation Analyst to support validation and compliance of laboratory, manufacturing, and embedded software systems in regulated environments to the integration layer confirming that data moves accurately and completely from the instrument, through Instrument Manager, into the LIS, and through any related downstream workflows. Author and maintain validation documentation such as Validation Plans, Reports, URS, Functional/Design Specifications, and Traceability Matrices.
Business Systems Analyst I KencoBusiness Systems Analyst IOhioHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Provide escalated technical software and hardware problem resolution to all computer users by performing question/problem diagnosis and guiding users through step-by-step solutions.