What you'll do: ā¢ Manage the assigned customer base, to increase sales in the local marketplace ā¢ Provide application guidance and technical assistance to assigned customers ā¢ Develop and implement sales strategies designed to stress value-added upgrades while achieving maximum profit margin and ensuring optimum levels of customer satisfaction ā¢ Promote, develop and maintain close working relationships with client representatives responsible for making purchasing decisions ā¢ Interact with relevant parties to manage and negotiate sales, and reach agreement on associated controversial issues ā¢ Manage or conduct analyses of product trends and competitive pressures, current and emerging client needs, and purchasing and maintenance requirements ā¢ Coordinate and make presentations to influence customers of the economic, technical and operational benefits and features of Eaton's products and solutions ā¢ Provide or arrange for technical assistance to resolve customer problems and enhance relations ā¢ Develop, grow, and maintain relationships with Eaton employees, engineers, contractors, and customers including Eaton Authorized Distributors ā¢ Participate in the preparation and presentation of bids and quotations to customers using company price and delivery guidelines, and use sound business judgment to enhance margins and establish a winning strategy ā¢ Support total quality efforts by providing timely and accurate information for order entry, elevating quality issues to attention of management ā¢ Ensure that accurate information flows to and from customers ā¢ Implement new product programs as needed ā¢ Collect, analyze, and utilize market intelligence regarding competitive products, customer needs, preferences, and buying habits ā¢ Provide necessary reports requested by management in a timely manner ā¢ Maintain up-to-date project/orders opportunity tracking tool ā¢ Work with management to improve on sales forecasting. Skills: ā¢ Previous experience managing people and channels ā¢ Superior knowledge of sales techniques, customers, customer relations and employee development ā¢ Strong knowledge of managing products, product applications and distribution channels ā¢ Significant sales presence such as that the candidate can clearly command in difficult sales situations ā¢ Experience in growing sales and market share, channel development and developing employee talent.