p>While each day brings new opportunities at SPX, your core responsibilities will be: Technical Excellence:
⢠Provide technical support to sales representatives, distributors, contractors and end-users and internal departments ⢠Advise and assist field sales personnel and their clients on product technical details, application requirements, etc. to obtain solutions of specific application problems ⢠Deliver technical training support to internal and external personnel when required ⢠Determine accurate information and calculations as associated with each sales order ⢠Develop effective strategies based on thorough analysis of project variables, thus maximizing the likelihood of winning jobs.
Customer Support:
⢠Serve as the liaison between external customers and internal departments ⢠Evaluate needs of the customer and provide technical solutions that best fit the company's product portfolio ⢠Listen, understand, and convey customer requirements ⢠Provide product support information/ direction from existing manuals, bulletins and guides ⢠Respond to quote requests (functional, technical, and pricing elements) in a timely manner ⢠Assist in pricing special options.