p>While each day brings new opportunities at SPX, your core responsibilities will be: Technical Excellence:
• Provide technical support to sales representatives, distributors, contractors and end-users and internal departments • Advise and assist field sales personnel and their clients on product technical details, application requirements, etc. to obtain solutions of specific application problems • Deliver technical training support to internal and external personnel when required • Determine accurate information and calculations as associated with each sales order • Develop effective strategies based on thorough analysis of project variables, thus maximizing the likelihood of winning jobs.
Customer Support:
• Serve as the liaison between external customers and internal departments • Evaluate needs of the customer and provide technical solutions that best fit the company's product portfolio • Listen, understand, and convey customer requirements • Provide product support information/ direction from existing manuals, bulletins and guides • Respond to quote requests (functional, technical, and pricing elements) in a timely manner • Assist in pricing special options.