Wealth Management Client Associate - Resident Director’s Assistant Bank of AmericaWealth Management Client Associate - Resident Director’s AssistantMassachusettsOur Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs.
NewClient Service Coordinator Banfield Pet HospitalClient Service CoordinatorBraintree, MA$16.93–$21.63 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Registered Client Associate Royal Bank of CanadaRegistered Client AssociateProvidence, Rhode Island$45,000–$70,000 / yearMaintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. Such responsibilities may include servicing clients, researching problems, processing account forms and related paperwork, maintaining appropriate account records, preparing client correspondence and entering unsolicited orders in client accounts.
Client Service Supervisor VCA IncClient Service SupervisorHanover, MAWe are looking for an energetic and positive person to help lead our Client Service Reps in helping to assure that our clients have a positive experience each and every time they walk in the door. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
NewClient Associate - Legacy Place, MA TravisMathewClient Associate - Legacy Place, MADedham, MassachusettsInspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. Job Description The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
Tax Manager - Private Client Services EisnerAmperTax Manager - Private Client ServicesWestwood, MAOur clients represent enterprises of every form, ranging from sophisticated financial institutions to startups, global public firms to middle-market companies, governmental entities as well as high-net-worth individuals, family offices, nonprofit organizations and entrepreneurial ventures across a variety of industries. About our Private Client Services (PCS) Team: The EisnerAmper Private Client Services Team connects family owned, closely held businesses and high net worth individuals with the solutions they need to reach their short- and long-term financial goals.
Client Service Representative Vicar Operating dba VCAClient Service RepresentativeFairhaven, MassachusettsThe CSR is responsible for greeting clients, offering refreshments, checking patients in, answering a multi-line phone system in a professional manner, scheduling appointments, preparing medications, and serving as a liaison between clients and doctors. Other duties including confirming appointments, relaying basic lab results, responding to text messages and emails, and handing out treats and showing compassion to our furry patients.
Client Service Coordinator - Medfield, MA Banfield Pet HospitalClient Service Coordinator - Medfield, MAMedfield, MA$16.93–$21.63 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Sales Associate / Customer Service Representative Drybar ShopsSales Associate / Customer Service RepresentativeHingham, Massachusetts$15–$30 / hour1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). We are looking for fantastic retail sales associates to provide excellent customer service to our clients.
Director, Client Service Manager FidelityDirector, Client Service ManagerSmithfield, Rhode IslandRemotePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
Client Service Coordinator National Veterinary AssociatesClient Service CoordinatorCanton, MA$18–$20 / hourCompletes client check-ins and check-outs, preparing all required forms such as in-house patient and client forms, health certificates, euthanasia forms, vaccination certificates, handouts, rabies tags and certificates, consent and release forms, pre-surgery instruction sheets, etc. Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in hospital procedures, and other services that require the doctors and technicians' time.
Expense Services - Alternative Investment Services, Associate 2 State Street CorpExpense Services - Alternative Investment Services, Associate 2Quincy, MA$41,600–$66,560 / yearThis role sits within the Expense Services group in State Streets Alternative Investment Services department and partners with internal stakeholders to produce accurate, timely, and well-documented client deliverables. As an essential partner in our shared success, youll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
Client Service Representative w/Animal Experience Vicar Operating dba VCAClient Service Representative w/Animal ExperienceStoughton, MassachusettsAnswering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and helping clients with all their pets needs.
Experienced Client Service Representative Vicar Operating dba VCAExperienced Client Service RepresentativeUxbridge, MassachusettsThe Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Client Service Supervisor Vicar Operating dba VCAClient Service SupervisorHanover, MassachusettsWe are looking for an energetic and positive person to help lead our Client Service Reps in helping to assure that our clients have a positive experience each and every time they walk in the door. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
NewSpecialist, Client Services, International Medical Information Technology IncSpecialist, Client Services, InternationalCanton, MA$54,000–$66,000 / yearYou will play a critical role in fostering successful, long-term partnerships by facilitating communication between our international customers and MEDITECH's internal development staff to advocate for financial and administrative software enhancements and modifications. In order to fulfill that requirement, you must have access to a personal credit card (or the ability to obtain one) to manage initial expenses incurred during business travel.
Client Care Assistant / Care Associate CbClient Care Assistant / Care AssociateHolliston, Massachusetts$22–$23 / hourIn this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life. Qualifications Previous experience as a Caregiver, Home Health Aide, or similar role is preferred.
Client Care Specialist / Care Associate CbClient Care Specialist / Care AssociateHolliston, Massachusetts$22–$23 / hourIn this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life. Qualifications Previous experience as a Caregiver, Home Health Aide, or similar role is preferred.
Care Associate / Client Care Assistant CbCare Associate / Client Care AssistantHolliston, MassachusettsIn this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life. Qualifications Previous experience as a Caregiver, Home Health Aide, or similar role is preferred.
Wealth Management Client Associate Bank of America CorpWealth Management Client AssociateProvidence, RI$25–$44 / hourOur Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policyShift:1st shift (United States of America)Hours Per Week: 37.5 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age.
Client Service Representative Banfield Pet HospitalClient Service RepresentativeMillbury, MA$16.93–$21.63 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. A career at Banfield means you''ll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communication.
Client Service Coordinator - 005314 Banfield Pet HospitalClient Service Coordinator - 005314North Attleboro, MA$16.93–$21.63 / hourHIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Client Service Coordinator - 002415 Banfield Pet HospitalClient Service Coordinator - 002415Westwood, MA$16.93–$21.63 / hourHIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Client Service Coordinator - 004028 Banfield Pet HospitalClient Service Coordinator - 004028Holliston, MA$16.93–$21.63 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Care Associate / Client Care Assistant ANGEL CARE HOME COMPANION SERVICESCare Associate / Client Care AssistantHolliston, MAPart timeIn this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life. Previous experience as a Caregiver, Home Health Aide, or similar role is preferred.
Client Care Specialist / Care Associate ANGEL CARE HOME COMPANION SERVICESClient Care Specialist / Care AssociateHolliston, MAPart timeIn this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life. Previous experience as a Caregiver, Home Health Aide, or similar role is preferred.
Client Care Assistant / Care Associate ANGEL CARE HOME COMPANION SERVICESClient Care Assistant / Care AssociateHolliston, MAPart timeIn this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life. Previous experience as a Caregiver, Home Health Aide, or similar role is preferred.
Sales and Enrollment Associate - Verizon Services APX Legacy IncorporatedSales and Enrollment Associate - Verizon ServicesMiddleborough, MAFull timeApex Legacy Group, a dynamic sales and marketing firm in Middleborough, is actively seeking a highly organized and empathetic individual to join our thriving team of Sales and Enrollments Associates for our impactful Verizon program. This is an exceptional entry-level opportunity for those eager to build a successful career by directly guiding customers through the seamless setup of leading telecommunications solutions, all while receiving comprehensive, hands-on training.
Senior Associate, Compliance as a Service Aprio Technologies, Inc.Senior Associate, Compliance as a ServiceDedham, MA$80,000–$132,000 / yearAprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services. Execute compliance assessments, gap analyses, remediation planning, and evidence collection across frameworks such as PCI DSS, SOC 1, SOC 2, ISO 27001, ISO 27701, HITRUST, CMMC, FedRAMP, NIST CSF, and GDPR.
Alternative Investment Services Bank Loans Operations, Senior Associate State Street CorpAlternative Investment Services Bank Loans Operations, Senior AssociateQuincy, MA$52,000–$94,120 / yearFrom core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities. As a Alternative Investment Services Bank Loans Operations, Senior Associate, the ideal candidate will support and assist Client Operations and other operational Shared Service teams/ Center of Excellence (COE's) by monitoring and processing custody related events to the fund's records accurately and timely.
NewSenior Associate, Compliance as a Service AprioSenior Associate, Compliance as a ServiceDedham, MAAprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services. Execute compliance assessments, gap analyses, remediation planning, and evidence collection across frameworks such as PCI DSS, SOC 1, SOC 2, ISO 27001, ISO 27701, HITRUST, CMMC, FedRAMP, NIST CSF, and GDPR.
Service Associate / Shift Supervisors - 021524 The UPS Store Franklin #0738Service Associate / Shift Supervisors - 021524Franklin, MassachusettsPackaging—Shipping—Passport and Notary Services—Mailbox Rentals—Postal Services—Document Shredding Service - Copying, Printing and Office Center- Large format banner / sign printing and design services . The UPS Store Sales Associate's primary role is to deliver world-class customer service while assisting clients with a variety of business needs, including shipping, packing, and printing services .
Delivery Station Customer Service Associate, DSL Amazon.com IncDelivery Station Customer Service Associate, DSLMiddleborough, MAAs a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.
New["Operations Associate (Part-Time) - Bridgewater Commons","Operations Associate (Part-Time) - Bridgewater Commons"] Alo Yoga["Operations Associate (Part-Time) - Bridgewater Commons","Operations Associate (Part-Time) - Bridgewater Commons"]Bridgewater$17–$19 / hourAll employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
Commercial Lines Senior Client Manager World Insurance Associates LLCCommercial Lines Senior Client ManagerBridgewater, MA$70,000–$95,000 / yearFull timeWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client needs and goals within the organization to ensure quality.
Commercial Lines Client Manager World Insurance Associates LLCCommercial Lines Client ManagerBridgewater, MA$50,000–$60,000 / yearFull timeWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Under the guidance of a service manager, this position serves as the primary service contact for a book of select commercial clients and is responsible for client satisfaction and strategic planning.
Personal Lines Client Manager World Insurance Associates LLCPersonal Lines Client ManagerBridgewater, MA$45,000–$56,500 / yearFull timeWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Personal Lines Senior Client Manager World Insurance Associates LLCPersonal Lines Senior Client ManagerWest Warwick, RI$60,000–$70,000 / yearFull timeWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Has a deep and thorough understanding of client requirements, competitive market, industry trends and recognized internally and externally as a subject matter expert.
NewManager Client Implementation Blue Cross & Blue Shield of Rhode IslandManager Client ImplementationProvidence, Rhode IslandTo further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia.
Seasonal (Fall/Spring) Mail Service Associates in University Mail Center Providence, RI IST Management Services IncSeasonal (Fall/Spring) Mail Service Associates in University Mail Center Providence, RIProvidence, RI$17–$18.50 / hourThis is a great opportunity for individuals who are looking to expand their computer/software knowledge, hone their customer service skills, and have the potential to advance within an organization, should other positions come available. Essential Duties and Responsibilities: Mailroom services- scanning/sorting/delivery of mail and packages on campus to appropriate client personnel - primarily, University Students.
Seasonal (Fall/Spring) Mail Service Associates in University Mail Center - Providence, RI IST Management ServicesSeasonal (Fall/Spring) Mail Service Associates in University Mail Center - Providence, RIProvidence, Rhode Island$17–$18.50 / hourPart timeThis is a great opportunity for individuals who are looking to expand their computer/software knowledge, hone their customer service skills, and have the potential to advance within an organization, should other positions come available. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.
Associate Relationship Banker- Westerly/Wakefield, RI JPMorgan Chase & CoAssociate Relationship Banker- Westerly/Wakefield, RIWakefield, RIYou will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
New["CONFERENCE SERVICES ATTENDANT (FULL TIME)","CONFERENCE SERVICES ATTENDANT (FULL TIME)"] Compass Group USA["CONFERENCE SERVICES ATTENDANT (FULL TIME)","CONFERENCE SERVICES ATTENDANT (FULL TIME)"]BridgewaterBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Summary: Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time.
New["Retail Merchandising Project Associate","Retail Merchandising Project Associate"] Channel Partners LLC["Retail Merchandising Project Associate","Retail Merchandising Project Associate"]DedhamA basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone. If you enjoy hands-on project work, collaboration, and being active in retail environments, our Retail Merchandising Project Associate role offers the opportunity to support well-known consumer electronics brands through structured, multi-rep projects.
New["Customer Service Representative","Customer Service Representative"] VCA Animal Hospitals["Customer Service Representative","Customer Service Representative"]South Weymouth$18–$21 / hourAnswering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
BENCH DINING SERVICES DIRECTOR - K12 FOOD SERVICE - NORTH SHORE, BOSTON, MA Compass Group North AmericaBENCH DINING SERVICES DIRECTOR - K12 FOOD SERVICE - NORTH SHORE, BOSTON, MABraintree, MA$65,000–$75,000 / yearWith more than 16,000 associates in 4,500 schools ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsK12.pdf .
New["CONFERENCE SERVICES ATTENDANT (FULL TIME)","CONFERENCE SERVICES ATTENDANT (FULL TIME)"] Compass Group, North America["CONFERENCE SERVICES ATTENDANT (FULL TIME)","CONFERENCE SERVICES ATTENDANT (FULL TIME)"]BridgewaterBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Summary: Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time.
New["Customer Service Lead - Part-Time","Customer Service Lead - Part-Time"] Burlington Stores["Customer Service Lead - Part-Time","Customer Service Lead - Part-Time"]PawtucketAs the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
NewMember Services Associate Rapid Ratings International IncMember Services AssociateQuincy, MARemoteProven ability to interact professionally and effectively with clients and their suppliers Experience working with financial statements a huge plus Demonstrated ability to prioritize, organize, and maintain quality across high-volume work - you don't let case count come at the expense of care Advanced proficiency with Microsoft Office suite Prior experience using CRM software Hands-on experience with Intercom or a comparable CX platform (Zendesk, Salesforce Service Cloud, etc.) - comfortable working across workflows, macros, saved replies, and reporting to manage a high-volume queue efficiently Strong written and oral communication skills and the ability to communicate effectively across all levels, including both internally and externally with clients and suppliers Customer oriented: tactful, courteous, and unflappable under pressure Excellent diligence, critical thinking, and analytical skills - the instinct to ask "why do we do it this way" and follow through on a better answer. The ideal candidate is a strong communicator and seller with sharp attention to detail, the ability to influence and overcome refusals, and a track record of running high-volume operational work without letting quality slip.
Director, Client Account Management - Transfer Agency SS&C Technologies Holdings IncDirector, Client Account Management - Transfer AgencyBraintree, MA$100,000–$175,000 / year10+ years' experience in Transfer Agency or Investor Services or related field (financial services/fund administration, corporate communications, portfolio management or securities analysis). Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.