SOC AnalystEdgewater Federal Solutions, Inc.
Albuquerque, New Mexico30+ days ago
These roles also support the 24x7x365 Systems Operation Center (SOC) by continuously monitoring IT resources, detecting outages and performance issues, and responding rapidly to minimize downtime and protect mission-critical services, ensuring the integrity and availability of hardware, network, and server systems. Responsibilities include end-user vulnerability remediation through remote and onsite support, handling remediation tickets, providing technical guidance, analyzing performance and documentation, and supporting email, directories, operating systems, and desktop applications.