Rochester, MN30+ days ago
In addition to providing overall presence, the Security Ambassador I will verify patient appointments, communicate with colleagues within the Practice to gather appointment details, understand and enforce the institutional visitor policy, following designated screening script and process flows, enforce entrance utilization and any related policies (ex: masking, badging), and greet patients and visitors and assist in navigation. The Security Ambassador I demonstrates professionalism, effective communication and listening skills, empathy, and ability to effectively interact with patients, visitors, family members, staff and others who may present to Mayo Clinic.