UNKNOWN

FEED

OTHER

Coordinates or performs duties associated with the day-to-day operation of the campus: answering phones, front-line work, collection of documents & data entry, assisting students with questions and needs, and opening/closing campus when necessary and assisting all other students during registration. Recruitment (Fairs & Outreach) 5% (2 hours) Advising/Registration/Student Support & Retention Activities 70% (28 hours) Administrative/Document Collection/Data Entry/Degree Planning Forms/Notes 20% (7 hours) Weekly Meetings/Trainings/Professional Development 5% (3 hours).

<div>POSITION TITLE: Student Services Advisor. PRIMARY WORK LOCATION: Santee Campus. CLOSING DATE: Until filled SUPERVISOR: Dean of Enrollment Management. RATE OF PAY: $16-$18 per hour (non-exempt). ABOUT THE COLLEGE: “The Nebraska Indian Community College provides quality higher education and lifelong educational opportunities for Umonhon (Omaha) Isanti (Santee Dakota) and all learners.” Nebraska Indian Community College is envisioned as a comprehensive Tribal College which values service through high-quality education. Institutional programs value and cultivate the creative and productive talents of learners, faculty, and staff, and seek ways to contribute to the self-sufficiency of the Nations served, the well-being of our communities, and the quality of life and development of its learners, faculty, and service areas. Key Responsibilities:</div><ul><li>Manage a caseload of ~75 students, provide student admissions, academic and financial aid assistance, and other information about student life.</li><li>Serve as a mentor/advisor to students, providing referral services for basic needs.</li><li>Assist students in creating time management plans and developing effective study skills individually or in groups.</li><li>Follow protocols for helping students with early alerts and documenting student contacts in case notes.</li><li>Collect necessary documents from students and create & update student degree planning forms. Notify students/potential students of issues within their academic records, including transcripts and registration while monitoring academic degree progress.</li><li>Prepare monthly reports for the supervisor.</li><li>Meeting with the Dean of Enrollment Management to describe work, accomplishments and needs every 2 weeks. These conversations will include current projects, events, professional development, and activities that align with the college’s current Strategic Plan and SEM (Strategic Enrollment Management) plan.</li><li>Assist Faculty Advisors, Faculty, and Staff in support of our students.</li><li>Attend required/mandatory professional development and NICC activities which may be in the evenings or on the weekend.</li><li>Attend required NICC trainings, all-staff meetings, student success team & administrative meetings, committee meetings as assigned, and attendance of other professional development as requested.</li><li>Provide support for the campus student activities & the AIHEC student conference: assistance with reservations, travel arrangements, and chaperoning.</li><li>Participate in marketing and recruitment events and occasionally assist with campus room setups and cleaning.</li><li>Coordinates or performs duties associated with the day-to-day operation of the campus: answering phones, front-line work, collection of documents & data entry, assisting students with questions and needs, and opening/closing campus when necessary and assisting all other students during registration. Working evenings and some weekends will occur to cover campus or attend events, as necessary. Working 40 hours a week on campus is required of this position.</li></ul><div> </div><div>APPROXIMATE BREAKDOWN OF WORK WEEK: Recruitment (Fairs & Outreach) 5% (2 hours) Advising/Registration/Student Support & Retention Activities 70% (28 hours) Administrative/Document Collection/Data Entry/Degree Planning Forms/Notes 20% (7 hours) Weekly Meetings/Trainings/Professional Development 5% (3 hours). QUALIFICATIONS:</div><ul><li>A valid U.S. driver’s license & personal transportation.</li><li>At least one (1+) year(s) experience in advising college students from educationally disadvantaged backgrounds or related experience and/or training.</li><li>Must have excellent customer service and written/verbal communication skills.</li><li>Must be proficient in computer applications including Microsoft Office Suite.</li><li>Must have an understanding of Native American History and Cultures, such as, Umonhon & Isanti languages, histories, customs, and traditions.</li><li>Must have an associate's degree, bachelor's degree preferred, and ability to work independently and as part of a team.</li><li>Experience with the Financial Aid (FAFSA) process, college-level instruction, and Empower usage/training useful.</li></ul><div> KNOWLEDGE, SKILLS, COMPETENCIES, and ABILITIES:</div><ul><li>Communications and collaboration: Must collaborate with other administrators and support personnel, management, instructors, and students regularly.</li><li>Organizational skills: Organization and prioritization are the core elements of the Student Services responsibilities. You must know how to keep yourself and others organized and how to determine which tasks are the most important on each list.</li><li>Writing: Spelling, punctuation, sentence structure and writing are essential to a Student Services Advisor, who must be proficient in a variety of styles, from creative to professional to technical to education and more.</li><li>Cultural Competence is required in serving Indigenous students and/or other minoritized populations.</li><li>High energy and positive attitude to effectively serve students and assist with all customer service at the NICC’s campus.</li></ul><div> SPECIAL INSTRUCTIONS TO APPLICANTS: Nebraska Indian Community College gives preference to eligible and qualified applicants in accordance with the Indian preference in employment act and veterans’ preference.  In the absence of qualified Indian applicants, consideration will be given to applicants without regards to race, religion, sex, national origin, age, sexual orientation, gender, veteran status, the presence of non-related medical condition or handicap, or other legally protected status. NICC is an Equal Opportunity Employer. HOW TO APPLY: You can visit us on the web at http://www.thenicc.edu. Applications are also available at any of our three campuses. FACULTY: Include the following: (1) a letter of intent outlining how you are qualified for the position based upon the qualifications and responsibilities, (2) a resume/CV, (3) a copy of official transcripts, and (4) an NICC Application. Please send your application materials to the Human Resources Director, Gregory Bass III at gbass@thenicc.edu.</div> About Nebraska Indian Community College:For the past 40 years, the Nebraska Indian Community College has been and remains dedicated to planting the seeds of knowledge through unique and culturally relevant educational experiences. These experiences are geared toward all Umonhon(Omaha), Isanti (Santee Dakota), and other learners attending classes at one of our three campuses. NICC is open to all who are willing to enhance and improve their lives.

In order to create a more perfect setting for learning, we are actively pursuing new and improved educational facilities. Further, the college has recently received excellent marks, with the next site visit scheduled in seven years. The college is dedicated to bringing state-of-the-art facilities and programs to our learners, and it is our intention to encourage students to take advantage of a quality, culturally-based education. 

Our aim is to provide you with a quality learning experience and to equip you with the skills and knowledge that you will need in the profession of your choice. We invite you to become a part of our learning community. We welcome learners, visitors, and especially family members of present and past students. I would like to personally invite you to learn about us so that we can learn about you to better serve you to prepare for your aspirations, hopes, and dreams. Our campuses are constantly sponsoring programs, activities, and events in the community – thus showing our enthusiastic spirit of reaching out and making out environment a better place to work, communicate, play, learn, and live.

Nebraska Indian Community College

Student Services Advisor

Administrative Skills

Case Management

Communication Skills

Computer Skills

Customer Support/Service

Data Collection

Data Entry

Documentation

Driver's License

Establish Priorities

Financial Aid

Funding

Higher Education

Marketing

Mentoring

Microsoft Office

Organizational Skills

People Management

Presentation/Verbal Skills

Reporting Skills

Search Engine Marketing (SEM)

Strategic Planning

Student Admissions

Student Services

Team Player

Telephone Skills

Time Management

Travel Planning

Writing Skills

Betterteam

Lauritzen Gardens is a non-profit organization that conducts conservation efforts across the Great Plains, promotes thoughtful, ecologically minded horticultural practices, creates educational and inspirational experiences, and offers a year-round schedule of tours, programs, and workshops that explore, explain, and celebrate the world of plants. Lauritzen Gardens, acclaimed as the Best Attraction in the 2025 Omaha Metropolitan Area Tourism Awards and voted #3 by USA Today among Top Botanical Gardens in the United States, is home to 100 acres of horticultural displays that showcase the diverse Nebraska landscape.

About Our OrganizationLauritzen Gardens, acclaimed as the Best Attraction in the 2025 Omaha Metropolitan Area Tourism Awards and voted #3 by USA Today among Top Botanical Gardens in the United States, is home to 100 acres of horticultural displays that showcase the diverse Nebraska landscape. Lauritzen Gardens is a non-profit organization that conducts conservation efforts across the Great Plains, promotes thoughtful, ecologically minded horticultural practices, creates educational and inspirational experiences, and offers a year-round schedule of tours, programs, and workshops that explore, explain, and celebrate the world of plants. Lauritzen Gardens is dedicated to upholding its exceptional standards and providing joyful experiences for its visitors.<hr/>Job SummaryThe Sales Coordinator in Guest Experience is responsible for turning plans into flawless execution. This position serves as the primary contact for guests, coordinates with visitors/guests, supports events & rentals, and helps drive earned revenue opportunities through exceptional customer service. In this role, the Sales Coordinator will be the frontline representative for Lauritzen Gardens, ensuring seamless execution and an exceptional guest experience from arrival to departure.This is a part-time position with a schedule of primarily weekend hours (Saturdays & Sundays) with occasional evening hours based on the event calendar.<hr/>Primary Job Duties<ul><li>Event & Operations Coordination: Serve as the primary on-site point of contact during assigned shifts overseeing event timelines, operational schedules, vendor coordination, and guest logistics to ensure smooth execution of daily activities and special events.</li><li>Guest Relations: Welcome guests with professionalism and enthusiasm while assisting with wayfinding, crowd flow, admissions, ticketing questions, and visitor inquiries regarding garden experiences, events, and programming.</li><li>Problem Resolution: Proactively anticipate guest and operational needs while addressing concerns, complaints, or unexpected situations with professionalism, sound judgment, and a solution-oriented approach.</li><li>Team Collaboration: Partner closely with internal departments, volunteers, vendors, and event partners to maintain alignment on schedules, logistics, and guest service expectations.</li><li>Venue Readiness & Safety: Conduct opening and closing walkthroughs to ensure guest-facing spaces are clean, organized, safe, accessible, and prepared to deliver a high-quality visitor experience.</li><li>Operational Reporting: Complete post-shift reporting for the Associate Director of Guest Experience, documenting event outcomes, operational observations, guest feedback, and any incident requiring follow-up.</li><li>Guest Experience Excellence: Actively contribute to creating memorable visitor experiences that align with the botanical garden's mission, values, and hospitality standards.</li></ul><hr/>Skills & Qualifications<ul><li>1-2 years of experience in hospitality, event coordination, customer service, or a public-facing role is preferred.</li><li>Must have open and reliable availability on evenings and weekends.</li><li>Exceptional interpersonal and verbal communication skills; ability to remain calm and courteous under pressure.</li><li>Highly organized with the ability to multitask, pivot quickly when plans change, and think on your feet.</li><li>Ability to stand, walk, and remain active for extended periods of time throughout the shift, and occassionally outdoors depending on the event.</li></ul><hr/>Work Environment<ul><li>Primarily public-facing work, with frequent walking throughout the garden.</li><li>Exposure to outdoor weather conditions and large crowds.</li><li>Occasional lifting of supplies or event materials up to 30 lbs.</li><li>Ability to respond quickly to emergencies or guest issues.</li></ul> #hc245669

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Student Services Advisor Nebraska Indian Community College

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