Manager, Ocean Import Department DSV Road TransportManager, Ocean Import DepartmentItasca, IL$78,000–$117,500 / yearWhile performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
Senior Manager, Infrastructure Engineering Roadrunner FreightSenior Manager, Infrastructure EngineeringDowners Grove, ILWith driver teams executing over-the-road (OTR) moves - and no freight moving on rail - customers experience industry-leading transit times, minimal rehandling, and dramatically reduced risk of loss or damage. This precision and performance have earned Roadrunner national recognition by over 3,000 shippers, and was ranked this year #1 in Operations, #1 in Technology, and #1 in Value in the Quest for Quality Awards, as well as honors as a Top 100 Trucking Company by Inbound Logistics and a Top Tier Service Carrier by Mastio.
Manager Transportation McCain FoodsManager TransportationOakbrook Terrace, IL$97,500–$130,000 / yearThe successful candidate will partner cross-functionally with internal teams and external partners to deliver on service and cost objectives while fostering strong carrier relationships and operational excellence. The position balances operational execution with strategic oversight, including carrier performance, freight spend, service levels, and long-term rail strategy for North America.
Business Development Manager, Retail Iberia Foods Brooklyn Bottling OrganizationsBusiness Development Manager, RetailBensenville, IllinoisAs a premier source for the authentic Caribbean and Latino cuisine, Iberia Foods boasts a full host of products ranging from condiments and pantry items to beverages and snacks and represents most of the leading brands from the Caribbean and Latin America. Drive category growth within designated categories (233, 234, 232), focusing on capturing floorplans and expanding footages to supermax stores.
General Manager Bench - Illinois Summit School ServicesGeneral Manager Bench - IllinoisCarol Stream, IL$90,000–$100,000 / yearThis role provides hands-on exposure to all aspects of Customer Service Center (CSC) operations, including safety, maintenance, routing, dispatch, employee relations, customer service, and financial performance. Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.
Operations Manager (Land and Snow) Winter Services IncOperations Manager (Land and Snow)Carol Stream, ILOperations Manager (Land and Snow) in overseeing daily field operations, managing landscape enhancement projects, coordinating maintenance crews, and assisting with snow removal operations during winter months. Duties & Responsibilities: Landscape Enhancements: Assist in planning, scheduling, and executing enhancement projects including installations, renovations, seasonal color, and landscape upgrades.
Senior Partner Manager Yoodli AI RoleplaysSenior Partner ManagerChicago, ILLeaders at companies like Google, Databricks, Snowflake, RingCentral, Toastmasters, and Dale Carnegie use Yoodli to ramp reps faster, improve message delivery, and reduce coaching burden on frontline managers. We're hiring a Senior Partner Manager to own Yoodli's most strategic partner relationships: a named book of approximately 20 upmarket training, coaching, and enablement firms representing our highest impact, commercially complex partnerships.
Account Manager FrontAccount ManagerChicago, IllinoisRemoteFront has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 , Top Places to Work by USA Today 2025 , Y Combinator's list of Top Companies in 2023 , #4 on Fortune’s Best Workplaces in the Bay Area , Inc. Commercial Acumen: A proven track record of owning revenue outcomes (closing renewals and driving upsell/cross-sell) in a quota-carrying or metrics-driven environment.
Global Alliance Sr Manager Palo Alto Networks IncGlobal Alliance Sr ManagerChicago, ILIndustry knowledge of security product market trends, competitive products and directional awareness of Palo Alto Networks' roadmap and technology development efforts. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
Category Manager Bimbo CanadaCategory ManagerChicago, ILRemote$94,300–$122,600 / yearProactively communicating and working with Account Sales Team, Brands, Business Units, and RGM on assortment opportunities, including void closures, at risk items, innovation, and core assortment. The Category Manager is part of a dynamic and diverse functional team working to increase the utility of various category management tools through training, establishing processes, and sharing of best practices.
National Account Manager - C-Store West The Bel GroupNational Account Manager - C-Store WestChicago, ILRemote$150,000–$160,000 / yearThe ideal candidate brings strong account management experience, an understanding of the C-store landscape, and the ability to translate broader commercial strategies into actionable plans that deliver results. This role requires strong collaboration across internal and external partners to deliver business results, expand distribution, and optimize execution across assigned accounts.
Senior Technical Product Manager, Content Platforms Localization Braze IncSenior Technical Product Manager, Content Platforms LocalizationChicago, ILFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,000 and $221,000/year, with an expected On Target Earnings (OTE) between $156,000 and $245,000/year (including bonus or commission). Truly embedded with engineering - not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today.
Senior Technical Product Manager, Content Platforms (Localization) BrazeSenior Technical Product Manager, Content Platforms (Localization)Chicago, ILFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,000 and $221,000/year, with an expected On Target Earnings (OTE) between $156,000 and $245,000/year (including bonus or commission). Truly embedded with engineering — not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today.
General Manager Transdev North America IncGeneral ManagerTinley Park, ILThis role carries full responsibility for all contracted operations, ensuring high‑quality service delivery, effective staffing, budget management, client relations, and coordination with regional leadership. The General Manager-Call Center is responsible for the oversight of call center and control center operations, including dispatch functions, route development support, customer service, and service quality assurance.
["Retail Process Improvement Manager","Retail Process Improvement Manager"] Stellantis["Retail Process Improvement Manager","Retail Process Improvement Manager"]Chicago$117,000–$175,600 / yearThis role translates the diagnostic outputs, root cause findings, and intervention playbooks produced centrally into BC anddealer-specific context - working directly with ASMs to ensure they understand what the data is telling them, what action it calls for, and how to have the right conversation with their dealers. This role translates the diagnostic outputs, root cause findings, and intervention playbooks produced centrally into BC and dealer-specific context - working directly with ASMs to ensure they understand what the data is telling them, what action it calls for, and how to have the right conversation with their dealers.
Sr Manager - IT App Dev, Operations & Reliability United Airlines IncSr Manager - IT App Dev, Operations & ReliabilityChicago, IL$140,600–$183,108 / yearYou and your team will drive strategic initiatives forward in a consistent and disciplined manner leveraging key performance indicators and leading portfolios that include - but are not limited to - Cybersecurity, API modernization, Agentic AI and MRO platform modernization. Communication and Stakeholder Management: Provide clear, executive ready updates on digital focused operational KPIs, risks, and action plans, translating complex information into actionable insights.
Project Manager Baking Technology Bimbo CanadaProject Manager Baking TechnologyChicago, IL$94,300–$122,600 / yearKey Job Responsibilities: The Executive Project Manager supports the VP of Baking Technology and Commercialization by leading high-priority projects and selected programs, establishing governance, enabling cross-functional execution, and providing visibility to leadership on progress, risks, dependencies, and value delivery. Working proactively and often with limited direction, this role determines and develops effective approaches to solutions that directly support project assignments and the evolving needs of Baking Technology and Commercialization leadership.
Senior Account Manager, Expansions & Renewals (SaaS) (Chicago-based) seoClaritySenior Account Manager, Expansions & Renewals (SaaS) (Chicago-based)Chicago, IllinoisExcellent relationship-building skills with the ability to develop trust across executive sponsors, day-to-day users, marketing leaders, SEO leaders, digital teams, procurement contacts, and cross-functional stakeholders. seoClarity is seeking a highly polished, commercially driven, and SaaS-experienced Senior Account Manager, Expansions & Renewals (SaaS) (Chicago-based) to join our growing team in our downtown Chicago office.
Associate Account Manager, Enterprise WonderAssociate Account Manager, EnterpriseChicago, IL$44,800–$56,000 / yearWe also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands. As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience.
NewSenior Manager Process Improvement Bimbo CanadaSenior Manager Process ImprovementChicago, ILRemote$105,100–$147,100 / yearThe position provides senior-level direction, change leadership, and capability building with Regional Bakery Directors, Bakery Leaders, and front-line teams to sustain the Operations Excellence Playbook, reinforce E5 behaviors, and deliver measurable gains in safety, quality, productivity, waste reduction, and profitability. The role requires domestic travel up to 50% and may support various unanticipated work locations throughout the U.S. Key Responsibilities: Direct coordination and leadership with Regional Bakery Directors and Bakery Leaders to build organizational skills and capabilities that sustain the Operations Excellence Playbook and E5 behaviors.
NewAssistant Location Manager First Student IncAssistant Location Managercrestwood, IL$60,000–$65,000 / yearIn the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. The Assistant Location Manager is responsible for assisting the Location Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts.
Senior Manager, Infrastructure Engineering Roadrunner Transportation Systems Inc.Senior Manager, Infrastructure EngineeringDowners Grove, ILWith driver teams executing over-the-road (OTR) moves - and no freight moving on rail - customers experience industry-leading transit times, minimal rehandling, and dramatically reduced risk of loss or damage. This precision and performance have earned Roadrunner national recognition by over 3,000 shippers, and was ranked this year #1 in Operations, #1 in Technology, and #1 in Value in the Quest for Quality Awards, as well as honors as a Top 100 Trucking Company by Inbound Logistics and a Top Tier Service Carrier by Mastio.
NewLegal Operations Enablement Manager - Chicago, IL ADMLegal Operations Enablement Manager - Chicago, ILChicago, IL$92,400–$151,200 / yearExperience supporting corporate legal, compliance, or complex corporate function; familiarity with legal service intake, matter management, vendor/invoice workflows, or ticketing systems (Onit a plus); experience creating training and job aids; and interest in automation. + Improve processes: Identify tasks to simplify, automate, redirect, or eliminate; redesign workflows to reduce duplication, improve turnaround; convert recurring issues into practical improvements, routing rules, self-sufficiency tools.
Account Manager NtivaAccount ManagerLombard, IL$70,000–$80,000 / yearThis includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). The role is focused on four outcomes: clients who stay because risk was caught early, revenue that grows through disciplined roadmap execution and clean agreements, an expansion pipeline you qualified yourself, and time reclaimed from reactive work and spent on strategy instead.
IT SAP Project Manager CNH Industrial NVIT SAP Project ManagerILIt's a great way to take interest in connectivity and mobile apps, artificial intelligence, and computer vision, these things that we see in other industries, in automotive, even in the gaming industry, and others and how to- can actually bring those interests and those passions and those skills and use it for this great purpose to help feed the world. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website''s performance, as well as cookies used to display content tailored to your interests.
Insurance Product Growth Manager CNH Industrial NVInsurance Product Growth ManagerILAdditionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website''s performance, as well as cookies used to display content tailored to your interests. YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos.
Transportation Manager America West TransportationTransportation ManagerChicago, IllinoisThis role provides operational leadership, oversees transportation personnel, manages fleet operations, maintains regulatory compliance, and partners closely with clinical and operational teams to deliver exceptional service. As a non-emergency medical transportation provider, this position may be subject to Department of Transportation (DOT) regulations, including drug and alcohol testing, medical qualification requirements, and motor vehicle record reviews, where applicable.
Associate Project Manager Inizio EvokeAssociate Project ManagerChicago, IllinoisRemoteHelp to keep projects moving through the agency, which includes routing work for review according to internal and external processes, handling submissions for client review and medical/legal review, meeting setup, and supporting in managing timelines and budgets. We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science.
Business Development Manager CNH Industrial NVBusiness Development ManagerILAdditionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website''s performance, as well as cookies used to display content tailored to your interests. YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos.
Oracle Services - Oracle Cloud Finance - Senior Manager -Tech Consulting - Open Location Ernst & Young Global LtdOracle Services - Oracle Cloud Finance - Senior Manager -Tech Consulting - Open LocationChicago, IL$171,600–$392,100 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. To thrive in this role, you will need a blend of end to end business process knowledge, accounting, Oracle applications, solution design, engagement management, technical and interpersonal skills that will allow you to build strong relationships and deliver exceptional results.
Financial Services - Tax Manager - State & Local Tax, Income Tax - EDGE Ernst & Young Global LtdFinancial Services - Tax Manager - State & Local Tax, Income Tax - EDGEChicago, IL$104,600–$191,600 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction.
Aftersales Service Manager CNH Industrial NVAftersales Service ManagerILAdditionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website''s performance, as well as cookies used to display content tailored to your interests. YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos.
NewManager, Operations Roadrunner Transportation ServicesManager, OperationsBolingbrook, Illinois$75,000–$85,000 / yearWith driver teams executing over-the-road (OTR) moves — and no freight moving on rail — customers experience industry-leading transit times, minimal rehandling, and dramatically reduced risk of loss or damage. This precision and performance have earned Roadrunner national recognition by over 3,000 shippers, and was ranked this year #1 in Operations, #1 in Technology, and #1 in Value in the Quest for Quality Awards, as well as honors as a Top 100 Trucking Company by Inbound Logistics and a Top Tier Service Carrier by Mastio.
Senior Project Manager Overwatch Mission CriticalSenior Project ManagerChicago, IllinoisDriver’s License Requirement For roles that require on-site presence or travel between work locations as an essential function of the position, candidates must possess and maintain a valid driver’s license appropriate for the role and be eligible to operate a motor vehicle in accordance with applicable laws. Communication Skills Demonstrated ability to communicate effectively in a professional work environment, including preparing written reports and documentation, conveying information clearly to team members, clients, and stakeholders, and responding appropriately to verbal and written communications related to job duties.
Project Manager - Energy Group WoolpertProject Manager - Energy GroupChicago, KansasRelevant skills and experience include: Site civil engineering design, including grading, stormwater management, materials selection, and geotechnical assessment; Environmental impacts, such as E&S control selection and SWP3s; Permitting, particularly in the City of Columbus, Ohio; Utility route selection and coordination; Construction support, both during construction and emphasizing buildable design; and. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place.
Partner Success Manager, Central US Via TransportationPartner Success Manager, Central USChicago, IL$85,000–$110,000 / yearOur teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
NewProduct Manager (Payments) SpotOnProduct Manager (Payments)Chicago, IllinoisYou will define how payments are presented, authorized, captured, settled, and funded across our hospitality-focused ecosystem, ensuring reliability, security, and compliance while driving a best-in-class experience for restaurants and other hospitality merchants. As the Product Manager in Payments, you will own the strategy and execution for SpotOn’s end-to-end payments experience—spanning card-present and card-not-present acceptance, transaction processing, routing, and the downstream flows that get merchants paid.
Associate Project Manager EvokeAssociate Project ManagerChicago, ILRemote$58,000–$65,000 / yearYou Will: Help to keep projects moving through the agency, which includes routing work for review according to internal and external processes, handling submissions for client review and medical/legal review, meeting setup, and supporting in managing timelines and budgets. About Inizio Evoke: We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science.
Partner Success Manager, Central US ViaPartner Success Manager, Central USChicago, IL$85,000–$110,000 / yearOur teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
Senior Partner Success Manager, Central US ViaSenior Partner Success Manager, Central USChicago, IL$145,000–$165,000 / yearOur teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
NewHealth & Benefits - Content & Digital Experience Knowledge Manager Remote Millennium Trust Company, LLCHealth & Benefits - Content & Digital Experience Knowledge Manager RemoteOak Brook, ILRemoteThe Knowledge Manager partners closely with the AI Bot Optimization Specialist and Application Lead to ensure content quality, platform integrity, and bot performance are managed as a single, coordinated system, and is expected to hand off day-to-day content execution to a dedicated Content Specialist as volume and complexity grow. The Content & Digital Experience Knowledge Manager owns the strategy, governance, and day-to-day execution of knowledge content that powers Inspira's digital and agent-assisted customer experience, spanning Intercom Knowledge Hub, NICE CXone Expert, and Guru.
Distribution Center Manager Lee Enterprises IncDistribution Center ManagerMunster, INLee Enterprises is a major subscription and advertising platform and a leading provider of local news and information, with daily newspapers, rapidly growing digital products and nearly 350 weekly and specialty publications serving 72 markets in 25 states. Overview: The Munster Times is seeking a hands-on Distribution Manager to lead newspaper delivery operations within an assigned territory.
Senior Project Manager - Traffic City of EvanstonSenior Project Manager - TrafficEvanston, IL$117,636–$176,455 / yearManages and coordinates the Citys Neighborhood Traffic Management and Traffic Calming Program with the project team, including resident petition processes and technical evaluations, and recommends traffic calming measures such as speed humps, alley bumps, pedestrian crossings, LED blinkers, and curb extensions. Public Contact: The employee has significant contact with elected officials, citizens, board and commission members, other department supervisors, contractors, consultants, outside vendors, citizens, and various agencies to resolve problems and improve service delivery methods.
Leasing Manager Intrinsic DevelopmentLeasing ManagerSummit, MissouriThis expansion coincides with the launch of our new 260+ acre mixed-use development, Discovery Park Lee's Summit, which will feature approximately 2,900 luxury multi-family units, as well as over 660,000 square feet of retail, office, entertainment, hospitality space, and other related commercial uses. THE LEASING MANAGER POSITION: Intrinsic Development is seeking a Full-Time Leasing Manager to join the team at Alura Luxury Apartments, the newest luxury apartment community in Lee's Summit.
Inside Sales Manager Cision US IncInside Sales ManagerChicago, IL$70,000–$120,000 / yearOur deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them. This role is responsible for leading frontline Sales Development Representatives (SDRs) to deliver consistent, high-quality Sales Accepted Lead (SAL) production aligned to pipeline creation targets.
IT Infrastructure Manager Rose Paving LLCIT Infrastructure ManagerVilla Park, ILAzure and Microsoft 365: Own the daily administration and ongoing maturity of Entra ID, Exchange Online, SharePoint Online, OneDrive, Teams, and Azure infrastructure, including storage accounts, identity integrations, networking, and policy. This is a strong fit for a technologist who enjoys staying current on the Microsoft ecosystem, has clear opinions on identity and endpoint architecture, uses scripting and automation as a default rather than a last resort, and wants meaningful input on architecture and strategy.
Assistant Project Manager CW Resources IncAssistant Project ManagerChicago, ILCopy and paste the link below into your web browser to view the posters pertaining to: Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors . CW's Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl .
Driver Manager Greyhound Lines, Inc.Driver ManagerChicago, Illinois$59,000–$84,000 / yearFull timeThis role involves ensuring that drivers adhere to company policies and safety regulations, optimizing route efficiency, and providing support and guidance to enhance performance and job satisfaction, including effective employee/labor relations, driver retention, and driver safety. Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback.
Senior Manager, Technical Operations - Animation Production VIZ Media LLCSenior Manager, Technical Operations - Animation ProductionNY$130,000–$145,000 / yearOur critically acclaimed manga, graphic novels, and books have won Eisner, YALSA, and Hugo awards and are available in both print and digital editions, and our premier catalog of anime titles can be seen on TV and via streaming and digital download, as well as in collectible Blu-ray and DVD sets at major retailers. The Senior Manager, Technical Operations is responsible for the supply chain asset management of deliveries, post-production, production, distribution (SVOD, AVOD, FAST, TVOD, home video, broadcast, theatrical, etc.), and archives for Animation Production.
Manager, Toll Customer Relations Metropolitan Transportation AuthorityManager, Toll Customer RelationsNew York, NY$99,557–$124,446 / yearThe incumbent manages high-priority customer escalations received through multiple channels, including MTA Headquarters, the MTA President's Office, MTA Legal Department, MTA Community Affairs, MTA Inspector General, the Cassie CRM system, elected officials at the city and state levels, other tolling agencies, interagency partners, media outlets, NY E-ZPass, and direct customer correspondence via email, mail, and telephone. Responsibilities: ORT (Open Road Tolling) Customer Inquiry and Escalation Management: Manage the research, review, and resolution of customer inquiries, disputes, and escalations related to Open Road Tolling (ORT) originating from multiple internal and external channels.