Scientific and Laboratory Informatics Manager Accenture PlcScientific and Laboratory Informatics ManagerDes Moines, IAWe bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology.
HR Reinvention Consulting Manager, Insurance Accenture PlcHR Reinvention Consulting Manager, InsuranceDes Moines, IAAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Design new HR operating models and service delivery frameworks for clients, infusing leading practices from areas such as employee experience, digital HR, shared services, and outsourcing.
NewSales Development Partner - Entry Level to Leadership IBG PartnersSales Development Partner - Entry Level to LeadershipAmes, IowaOur Career Track provides you with a roadmap to achieve a Market Director role within 12-18 months (average earnings $200k+ ) and Regional Director within 2-3 years (average earnings $400k+ ). As a Business Development Partner, you will specialize in offering industry-leading coverage and business solutions to companies of all sizesfrom local shops to major corporations.
SAP Intercompany Manager - Life Sciences Accenture PlcSAP Intercompany Manager - Life SciencesDes Moines, IAThe Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future). Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world.
SAP EPPM/Project Systems Manager - Utilities Accenture PlcSAP EPPM/Project Systems Manager - UtilitiesDes Moines, IAThe Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Operations and Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future). Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world.
High Tech Consulting Senior Manager Accenture PlcHigh Tech Consulting Senior ManagerDes Moines, IAAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. We work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate.
Restaurant Assistant General Manager Red Robin Gourmet Burgers IncRestaurant Assistant General ManagerWest Des Moines, IA$55,000–$68,800 / yearThe Restaurant Assistant General Manager position is responsible for partnering with the Restaurant Managing Partner for seamless day-to-day operations with an unwavering commitment to excellence. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries!
SAP Finance Transformation Manager - Utilities Accenture PlcSAP Finance Transformation Manager - UtilitiesDes Moines, IAAs part of Accenture's Utilities SAP Practice, you'll be delivering major SAP solutions and Utilities-specific capabilities such as customer systems, energy data management, demand response, asset operations, regulatory reporting, Distributed Energy Resources (solar panels, batteries, electric vehicle chargers), and new Utility business models. The Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future).
Water Resources Project Manager HNTB CorpWater Resources Project ManagerDes Moines, IAThis opportunity entails being responsible for managing assigned project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement documents to participating in contract negotiations and overseeing the delivery of the project plan to successfully accomplish HNTB's 4 for 4 performance: delivery of quality work, on time, on budget and to the client's satisfaction on every project. While the primary focus will be on local and statewide projects with municipal clients and the DOT, the candidate will have the opportunity to support other disciplines and projects through our firmwide practice.
Group Employee Benefits Consulting Manager Accenture PlcGroup Employee Benefits Consulting ManagerDes Moines, IALead platform and technology workstreams - working across industry leading platforms EIS, FINEOS, Majesco, Vitech along with ben tech and ben admin platforms - and designing the integration architecture that makes agentic solutions operational. Design and deliver agentic value stream solutions - leading workstreams across quoting, onboarding, data exchange, enrollment, billing, claims, integrated absence management, and renewals - with a clear eye on the orchestrated outcome, not isolated automation.
Strategy & Transformation Manager Deloitte Touche Tohmatsu LtdStrategy & Transformation ManagerDes Moines, IA$118,700–$218,600 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
SAP EWM Manager - CMT Accenture PlcSAP EWM Manager - CMTDes Moines, IAThe Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with client executives on the business challenges/trends and the potential value of SAP solutions (current & future). Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Supply Chain solutions and technologies on some of the most innovative projects in the world.
Health Payment Reimbursement Manager Accenture PlcHealth Payment Reimbursement ManagerDes Moines, IAStrategy & Consulting: We work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale.
Health Provider Revenue Cycle Manager Accenture PlcHealth Provider Revenue Cycle ManagerDes Moines, IALead end-to-end Revenue Cycle engagements for complex, large-scale health care providers, with deep expertise across Patient Access (scheduling, registration, eligibility, prior authorization), Mid-Cycle/Revenue Integrity (CDM, charge capture, CDI, coding), and Back-End Operations (billing, collections, denials management, underpayment recovery). Embed AI, automation, and advanced analytics into revenue cycle operations to drive measurable improvement, applying tools such as Tableau, Power BI, and Python to surface revenue leakage, model financial scenarios, and target use cases including denials prediction, propensity-to-pay analytics, underpayment detection, prior authorization, and coding support.
SAP Product Costing Manager - CMT (High Tech) Accenture PlcSAP Product Costing Manager - CMT (High Tech)Des Moines, IAThe Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future). Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world.
Senior Project Manager HNTB CorpSenior Project ManagerDes Moines, IAThis opportunity entails being responsible managing assigned project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement documents to participating in contract negotiations and overseeing the delivery of the project plan to successfully accomplish HNTB's 4 for 4 performance: delivery of quality work, on time, on budget and to the client's satisfaction on every project. We are looking for an experienced, highly creative, and motivated engineering project manager with Iowa DOT and/or local municipal experience and relationships to lead the design of bridge-related projects.
SAP Manufacturing Workstream Manager - Aerospace & Defense Accenture PlcSAP Manufacturing Workstream Manager - Aerospace & DefenseDes Moines, IAThe Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with client executives on the business challenges/trends and the potential value of SAP solutions (current & future). Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Supply Chain solutions and technologies on some of the most innovative projects in the world.
Alternative Health & Advocacy Solutions COE Senior Project Manager CVS Health CorpAlternative Health & Advocacy Solutions COE Senior Project ManagerIARemote$67,900–$199,144 / yearActing as the central liaison between external partners and internal stakeholders, the Senior Project & Program Manager collaborates closely with Sales, Client Management, Product, Operations, Implementation, and Executive Leadership teams to ensure partner solutions are effectively positioned, implemented, and supported throughout the client lifecycle. Success in this role requires strong relationship management, project and program leadership, operational excellence, strategic thinking, and the ability to influence cross-functional teams to deliver business outcomes that enhance client experience, retention, growth, and innovation.
Branch Manager - Iowa Market - West Des Moines, IA JPMorgan Chase Bank, N.A.Branch Manager - Iowa Market - West Des Moines, IAWest Des Moines, IAFull timeYou will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
86042 Assistant Store Manager Sally Beauty Company, Inc.86042 Assistant Store ManagerUrbandale, IAThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
Shift Manager, 3rd Shift Dee ZeeShift Manager, 3rd ShiftDes Moines, IowaPosition Summary: The Shift Manager will plan, direct and coordinate the work activities and resources necessary for manufacturing products in accordance with cost, quality, and quantity specifications. Direct and coordinate the work activities of employees involved in production processes, including inspectors, machine operators/setters and fabricators.
86042 Assistant Store Manager CosmoProf86042 Assistant Store ManagerUrbandale, IAThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
Manager, Training & Development Integrity Marketing Group, LLCManager, Training & DevelopmentUrbandale, IAThese programs are focused on developing and expanding our Independent Marketing Organization (IMO) partner's agents by opening annuity, life and securities markets, educating agents on new products, sales concepts, and sales process best practices. Founded in 2006, Integrity develops and distributes life and health insurance products with insurance carrier partners and markets these products through its distribution network, which includes other large insurance agencies located throughout the country that have over 100,000 independent agents.
NewArea Manager Intern - Summer 2027 (ND, SD, NE, KS, MN, IA, WI, IL, MI, IN) Amazon.com IncArea Manager Intern - Summer 2027 (ND, SD, NE, KS, MN, IA, WI, IL, MI, IN)Des Moines, IAAs an Area Manager intern, no two days look exactly the same, but every shift gives you the chance to learn how to lead a team, solve real problems, and directly impact how millions of customers receive their orders. This is a ten-week internship (40 hours per week) during the summer of 2027 located within one of Amazon's fulfillment centers, sort centers, delivery stations or other operations buildings.
Supply Chain and Operations, Sourcing & Procurement Consulting Manager - Utilities Accenture PlcSupply Chain and Operations, Sourcing & Procurement Consulting Manager - UtilitiesDes Moines, IAYou Are: The Manager role partners with client executives to assess supply chain maturity, identify performance gaps, and architect data-driven solutions spanning procurement, logistics, inventory management, field services, asset management, and supplier ecosystems. They guide clients in adopting next-generation capabilities-including autonomous planning agents, predictive analytics, intelligent sourcing platforms, and digital twins-to enhance forecasting accuracy, reduce cost‑to‑serve, and strengthen risk management in an increasingly volatile energy environment.
Partnership Tax Manager - International PricewaterhouseCoopers LLPPartnership Tax Manager - InternationalDes Moines, IA$73,500–$212,280 / yearAs a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Program Manager Stride, Inc.Program ManagerDes Moines, IowaProvide general leadership and be an active participant in the development, guidance, and mentorship of instructional staff by conducting regular one-on-ones and instructional-related team meetings, facilitating learning opportunities where appropriate, and supporting the creation of short-term and long-term staff development plans. Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others.
Safety Manager Keen Project Solutions LLCSafety ManagerAnkeny, IAMinimum 10 years of proven experience managing the safety efforts of a mid-sized or large-scale design-builder, EPC, and/or construction management company, preferably in the industrial or commercial construction industries. Certified Safety Professional (CSP), Associate Safety Professional (ASP), Certified Safety Trainer (CST), OSHA 500, IH-Industrial Hygiene designations or related industry certification(s) highly desirable.
Manager, Data Operations TriWest Healthcare AllianceManager, Data OperationsDes Moines, IARemoteFull timeTechnical Skills: In-depth knowledge of all application functionality, security, development, and system administration; knowledge of relevant technology, tools and middleware; proficient change agent; knowledge of the agile methodology and software maintenance and support. The manager serves as a bridge between data engineering, analytics, and business stakeholders to ensure timely, high-quality data delivery for operational and strategic needs.
Senior Manager - Vendor Management Office (VMO) Deloitte Touche Tohmatsu LtdSenior Manager - Vendor Management Office (VMO)Des Moines, IA$113,100–$208,300 / yearAs a VMO leader, you will shape the future of vendor management through ServiceNow-enabled automation, AI-driven insights, and continuous capability evolution, aligning vendor strategy with enterprise priorities. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Seasonal Assistant District Manager FOQSeasonal Assistant District ManagerDes Moines, IowaThe Seasonal Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations).
Senior Product Manager, Smartfield SemiosBio Technologies IncSenior Product Manager, SmartfieldDes Moines, IASemios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio covering crop protection, water management, frost control, automation, and a leading farm management information system. You will own critical product initiatives spanning grower workflows, data-driven capabilities, and platform infrastructure, ensuring our solutions deliver meaningful value to growers, agronomists, and agricultural enterprises.
District Manager (MN, IA, & ND) Komatsu LtdDistrict Manager (MN, IA, & ND)IAMain objective is to provide distribution and end-use customerswith the equipment and technology required for their respective businesses, while focusing ongrowth and profitability for all stakeholders. Responsible for the continued growth and development of construction, mining and national orregional account customers, building strong relationships for achievement of increased sales andprofitability.
Field Account Manager (Walman Optical) EssilorLuxottica SAField Account Manager (Walman Optical)Des Moines, IAIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. The field Account Manager (Optical Channel) is responsible for developing, implementing and executing sales strategies for the Independent channel, growing top line sales through relationships with existing and potential new independent eye care professional customers.
Audit Manager GpacAudit ManagerDes Moines, IA100000–160000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. If you are interested in connecting further about any level opportunity within public accounting, please apply here or email me directly with any questions at whitney.coles@gogpac.com or Call/Text 801-762-8375!
CCaaS x AI, Manager, Functional Transformation Deloitte Touche Tohmatsu LtdCCaaS x AI, Manager, Functional TransformationDes Moines, IA$144,000–$241,000 / yearThis role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption. As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities.
Purchasing Manager GpacPurchasing ManagerDes Moines, IA80000–100000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. This is a key leadership role responsible for driving procurement strategy, managing supplier relationships, and optimizing supply chain performance in a fast-paced manufacturing environment.
PMO Project Manager Nleague Services IncPMO Project ManagerDes Moines, IowaFull timeExcellent time management and project planning/strategizing skillsStrong verbal and written communication skillsDemonstrated experience with managing client expectations, implementing service improvement initiatives. DoIT is committed to the pursuit of creative and innovative solutions that enable our agency to help Iowans achieve healthy, safe, stable, and self-sufficient lives through the programs and services we provide.
IA-DOM Project Manager Nleague Services IncIA-DOM Project ManagerDes Moines, Iowa$75–$80 / hourContractorDoIT is committed to the pursuit of creative and innovative solutions that enable our agency to help Iowans achieve healthy, safe, stable, and self-sufficient lives through the programs and services we provide. Additionally, the PM will be accountable for generating project schedules, identifying/staffing needed resourcing, completing the procurement of vendor products / implementation services, and submitting funding requests as required.
Sr. Manager, Pricing - Pharmacy Appeals CVS Health CorpSr. Manager, Pricing - Pharmacy AppealsIA$67,900–$182,549 / yearThis role requires a thorough knowledge of claim adjudication, appeals related processes, and being a leader working with other internal business units to develop new solutions to meet the ever-increasing number of complex appeal bill compliance requirements. Leads with strategic leadership and guidance to pharmacy reimbursement appeals teams, ensuring effective strategies and operations are effectively progressed to improve performance.
Assistant Manager, Retail Krispy Kreme IncAssistant Manager, RetailClive, IAKrispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. You will also provide overall support with shop operations, foster a culture of teamwork, develop staff members' abilities and competencies, and meet and exceed the goals of the shop established for your location.
Store Manager in Training CVS Health CorpStore Manager in TrainingDes Moines, IA$18.50–$23.88 / hourOur team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Senior Manager, Project Management - Pharmacy Compliance CVS Health CorpSenior Manager, Project Management - Pharmacy ComplianceIA$67,900–$182,549 / yearAs a subject matter expert on legislation, regulatory requirements, and compliance initiatives impacting pharmacy programs and prescription drug products administered through both the pharmacy and medical, this role provides strategic guidance, regulatory interpretation, and leadership across implementation and regulatory readiness activities. The Senior Manager partners with stakeholders to assess impacts, mitigate compliance risks, and support regulatory initiatives, including oversight of prior authorization and utilization management activities for prescription drug products processed through the medical benefit.
Design & Service Center Manager - Signet Jewelers - Jordan Creek Signet Jewelers LtdDesign & Service Center Manager - Signet Jewelers - Jordan CreekWest Des Moines, IAMust possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel and crouch; to lift and move up to 25 pounds; see well enough to discern differences in quality of merchandise. As manager, you oversee operations and drive core metrics such as Quality, On-time delivery, First-Time-Right, Inventory, Audits and overall profitability by improving margins.
Lead Sales Compensation Design Manager Workiva IncLead Sales Compensation Design ManagerAmes, IA$106,000–$172,000 / yearThis high visibility role sits at the intersection of strategic planning and operational execution, offering significant exposure to senior leadership and opportunities for personal and professional growth as we mature and scale our global sales compensation program. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
Project Manager - Corporate Real Estate The Waldinger Corp.Project Manager - Corporate Real EstateDes Moines, IAFull timeOperational Continuity: Plan and execute projects in a way that minimizes disruption to ongoing operations, coordinating closely with field teams and branch stakeholders — and adjusting plans as needed to support operational needs. Partnering closely with internal stakeholders, you'll deliver facility solutions that support growth, efficiency, and team member experience — with accountability for safety, cost, timeline, and stakeholder satisfaction from initiation through closeout.
Workforce Development Manager WesleyLifeWorkforce Development ManagerJohnston, IAIn alignment with WesleyLife's Vision 2030 and the Uniting Generations strategies, this role operationalizes intergenerational programming within talent development efforts strengthening a multigenerational workforce and creating meaningful opportunities for connections across generations. The Workforce Development Manager is responsible for executing workforce development strategies that build sustainable talent pipelines and partnerships and strengthen the organization's employer brand across the broader education and community ecosystems.
Customer Success Manager Coviance IncCustomer Success ManagerWest Des Moines, IAYoull help customers maximize the value of Coviances solutions by driving product adoption, supporting onboarding, strengthening relationships, and identifying opportunities for continued success. Our Customer Success team plays a critical role in ensuring customers achieve measurable value from our platform while building long-term partnerships that drive growth and retention.
Product Portfolio Manager Danfoss A/SProduct Portfolio ManagerAmes, IA$100,000–$140,000 / yearYou will partner with local sales and business development teams to drive regional initiatives, including new product launches, promotions, and training to ensure our success in the market. You will champion new product development, from gathering customer insights and defining requirements to leading cross-functional teams to successfully launch new solutions.
Branch Manager Des Moines Central District Wells Fargo & CoBranch Manager Des Moines Central DistrictDes Moines, IAAs a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary checking, deposits, lending, credit cards and investments through disciplined execution, strong coaching, and effective performance management. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.