More specifically, the supervisor is responsible for the direction and supervision of all staff involved in tax resource activities and ensures the billings of residential, commercial, and resource taxes, Grants in Lieu, and Tax Agreement arrangements for over 165,000 customers. COMPETENCIES: Valuing Diversity, Organizational Awareness, Customer Service, Teamwork & Cooperation, Analytical Thinking, Communications, Networking/Relationship Building, Visioning, Strategic Thinking & Innovation, Managing Change, Decision Making.