RN Shift Supervisor LTC Jefferson Manor Penn Highlands HealthcareRN Shift Supervisor LTC Jefferson ManorBrookville, PAAS A REGISTERED NURSE (RN), youll be relied upon for coordinating the total nursing care for our residents, participating in education to residents and families, and supporting the team. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider.
NewAccounting Manager AIONAccounting ManagerPhiladelphia, PennsylvaniaA large real estate investment and management firm is seeking an Accounting Manager to join their team and supervise the day-to-day accounting, treasury, and operational tasks for an assigned portfolio of real estate investments. managers, banking institutions, investors, lenders, JV partners, external tax and legal.
Electrical Supervisor Heidelberg Materials AGElectrical SupervisorPA$77,180–$102,899.99 / yearHealth Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Account (FSA). Five (5) years electrical experience in a heavy industrial setting, supervisory experience preferred.
NewSupervisor, Disaster Services American Red Cross Blood ServicesSupervisor, Disaster Servicesbeaver, PAMission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery. WHAT YOU NEED TO KNOW (Job Overview): As a Community Disaster Program Manager, you will ensure effective collaboration with Volunteer Services; identify, mobilize, and engage partners in all communities in assigned geographic area; and determine current readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps.
Tax Manager (Hybrid Schedule) Wertz & AssociatesTax Manager (Hybrid Schedule)Pittsburgh, PennsylvaniaWe're partnered with a highly respected, growth-oriented CPA firm with a strong reputation for delivering strategic, high-touch advisory services across a diverse client base. This firm combines 100+ years of stability with a forward-thinking, tech-enabled approach, allowing their professionals to move beyond compliance work and truly operate as trusted business advisors.
Deals Services - Supervisor, Strategic Finance and FP&A, Advanced Decision Modeling RSM US LLPDeals Services - Supervisor, Strategic Finance and FP&A, Advanced Decision ModelingPhiladelphia, PA$101,000–$203,000 / yearIf you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc.
Oracle EPM Manager PricewaterhouseCoopers LLPOracle EPM ManagerPhiladelphia, PA$99,000–$232,000 / yearDemonstrates extensive abilities and/or a proven record of success as a team leader leading technical implementation of EPM (Enterprise Performance Management) tools: EPBCS - Enterprise Planning, Budgeting Cloud Services; FCCS - Financial Consolidation & Close Cloud Service; EDMCS - Enterprise Data Management Cloud Services; ARCS - Account Reconciliation Cloud Services; PCMCS - Profitability and Cost Management Cloud Services; and, Demonstrates extensive abilities and/or a proven record of success as a team leader leading technical development of: General Oracle EPM configuration; Business Rule / Calculation Development; Data Integration, EPM automate, EPM Integration Agent; Master Data Management; User Security Configuration and Management; and, Report Development. Demonstrates extensive abilities with success managing the identification and addressing client needs: building relationships with clients; developing an awareness of Firm services; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to a supervisor.
Tax Senior - Senior Tax Manager GpacTax Senior - Senior Tax ManagerPittsburgh, PA115000–185000This is an excellent opportunity for someone looking to join a firm that prioritizes work/life balance, offers a sustainable workload during busy season and beyond, and provides long-term growth opportunities within a supportive environment. A highly respected regional public accounting firm in the Pittsburgh market is actively seeking Tax professionals ranging from the Senior level through Senior Tax Manager.
NewAccount Development Specialist - Multi Cultural (Philadelphia) Breakthru Beverage GroupAccount Development Specialist - Multi Cultural (Philadelphia)Philadelphia, PennsylvaniaRemoteThey are focused against increasing share and velocity of their assigned commodity using tactics that help sell-in the right brands to customers and sell-out to consumers via planning and execution of brand activations. A proficient knowledge of elevated-execution beverage techniques including but not limited to frozen cocktails, infusions, smoking, barrel aging, clarifying, creating foams, garnishes.
Operations Group Manager Senior The PNC Financial Services Group IncOperations Group Manager SeniorPA$123,200–$274,560 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Tax Manager NovogradacTax ManagerPhiladelphia, PennsylvaniaThe Manager should function with minimal supervision, and increased focus is placed on supervising and mentoring Staff and Senior Accountants, independent problem solving, strengthening and developing client relationships and increasing office profitability. Supervise and mentor Supervisors, Senior Accountants and Staff, including guiding and educating them in technical areas, identifying professional development opportunities and maintaining a respectful team atmosphere.
Assistant Area Manager - Guest Experience Hershey Entertainment & Resorts CompanyAssistant Area Manager - Guest ExperienceHershey, PAThis position is responsible for leading the daily Guest Experience operations and performing department training in order to provide greater continuity of service at Hersheypark. Provide training for the Hersheypark Guest Experience department employees while providing feedback to department leaders on ways to improve content and programming.*.
Accounting Manager Sr. PNC BankAccounting Manager Sr.Pittsburgh, PennsylvaniaThis position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Data Collection Supervisor, Self-Driving Tesla IncData Collection Supervisor, Self-DrivingBridgeville, PATesla is seeking a high intensity action-oriented leader to accelerate our vehicle-level testing by supporting and coordinating local operations, assisting with troubleshooting and incident reporting as needed. Be an expert in self-driving concepts with the ability to track data deeply, train drivers across various testing tracks, and provide constructive feedback to the team.
Production Supervisor - Cement Heidelberg Materials AGProduction Supervisor - CementPA$77,180–$102,900 / yearPreferred: Ability to obtain ATF clearance to operate specialized material‑clearing equipment (e.g., kiln guns or similar equipment) used in cement plant operations. Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Account (FSA).
Account Manager-Pump Sales Industrial Service Solutions LLCAccount Manager-Pump SalesCoraopolis, PAPosition Summary: This role is focused on selling new pumps, pump repair, and field services including the associated control systems into the wastewater and water systems market as well as the industrial base. The ideal candidate has strong technical knowledge around pumps and pump applications, consultative selling skills and demonstrated experience in the water/wastewater and industrial industries.
Senior Cost Accountant / Cost Accounting Manager New Pig CorporationSenior Cost Accountant / Cost Accounting ManagerTipton, PAThe Senior Cost Accountant works closely with Operations, Engineering, & Finance to improve costing processes, support decision-making, & maintain strong financial controls. This role is responsible for managing cost accounting activities across multiple manufacturing locations & entities, ensuring accurate financial reporting, inventory valuation, & cost analysis.
Supervisor Sterile Processing - Days GeisingerSupervisor Sterile Processing - DaysScranton, PACertified Endoscope Reprocessor (CER) - Healthcare Sterile Processing Association (HSPA) (previously IAHCSMM); Certified Instrument Specialist (CIS) - Healthcare Sterile Processing Association (HSPA) (previously IAHCSMM); Certified Sterile Processing Technician - Healthcare Sterile Processing Association (HSPA) or Certification Board for Sterile Processing and Distribution (CBSPD); Certified Healthcare Leader (CHL) within 6 months - Healthcare Sterile Processing Association (HSPA) (previously IAHCSMM). Full Time Day 6:30am - 3pm; REQUIRES: Active CRCST, 4 years related work experience, 1 year supervisory experience, CIS or CER certification, CHL certification or ability to obtain within 6 months of hire.
3rd Shift Maintenance Supervisor - Forks Township, PA Victaulic3rd Shift Maintenance Supervisor - Forks Township, PAEaston, PennsylvaniaTo plan, schedule, direct, and oversee the functions of maintenance labor to ensure that all work is completed in a timely and workmanlike manner, that all established procedures are being followed, and that all reporting is current and accurate. To regularly audit, by means of personal inspections, the performance of the maintenance workforce to assure that the quality and quantity of work being performed is at the highest possible level.
3Rd Shift Maintenance Supervisor - Forks Township, PA Victaulic Co3Rd Shift Maintenance Supervisor - Forks Township, PAEaston, PATo plan, schedule, direct, and oversee the functions of maintenance labor to ensure that all work is completed in a timely and workmanlike manner, that all established procedures are being followed, and that all reporting is current and accurate. To regularly audit, by means of personal inspections, the performance of the maintenance workforce to assure that the quality and quantity of work being performed is at the highest possible level.
Production Supervisor Amcor PlcProduction SupervisorBrookville, PAProvides direction, training, coaching, and leadership to manufacturing staff (mechanics, utility and service workers, operators, etc) Implements plans for efficient use of resources including materials, equipment and personnel. Troubleshoots and directs repairs to injection and finishing as needed resulting from root cause analysis to determine what actions can be taken immediately and/or what appropriate personnel need to be called.
NewFacility Supervisor 1st Shift - P01 RJW Logistics GroupFacility Supervisor 1st Shift - P01Hazleton, PA$70,000–$75,000 / yearJob Purpose: This position will have the responsibility for assisting the Maintenance and Safety Manager with vendors and RJW Transport contract mechanics in addition to maintaining all company warehouse equipment and premises which includes forklifts, building maintenance, and housekeeping responsibilities. We are thrilled to announce the launch of our Employee Ownership Program-an exciting opportunity designed to empower, motivate, and reward our dedicated team members.
3Rd Shift Maintenance Supervisor Victaulic Co3Rd Shift Maintenance SupervisorAlburtis, PATo plan, schedule, direct, and oversee the functions of maintenance labor to ensure that all work is completed in a timely and workmanlike manner, that all established procedures are being followed, and that all reporting is current and accurate. To regularly audit, by means of personal inspections, the performance of the maintenance workforce to assure that the quality and quantity of work being performed is at the highest possible level.
2nd Shift Maintenance Supervisor Victaulic Co2nd Shift Maintenance SupervisorAlburtis, PATo plan, schedule, direct, and oversee the functions of maintenance labor to ensure that all work is completed in a timely and workmanlike manner, that all established procedures are being followed, and that all reporting is current and accurate. To regularly audit, by means of personal inspections, the performance of the maintenance workforce to assure that the quality and quantity of work being performed is at the highest possible level.
Dining Services Director Compass Group USA IncDining Services DirectorUpper St Clair, PA$95,000–$110,000 / yearJob Summary: The Director of Dining Services is the strategic business leader of the community's food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. Business and Financial Competence: Understanding market dynamics, enterprise level objectives and important aspects of Compass Community Living's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Audit Leader! GpacAudit Leader!Pittsburgh, PA70000–100000This opportunity is ideal for an experienced Audit Senior, Audit Supervisor, or newer Audit Manager who is seeking long-term career growth, leadership opportunity, and a clear path toward future partnership. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
Manager, Client Accounting Services (CAS) - Not for Profit Baker Tilly Advisory Group, LPManager, Client Accounting Services (CAS) - Not for ProfitPhiladelphia, PennsylvaniaBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. This position is accountable for the accounting operations of their clients' company, to include the preparation of periodic financial reports, maintenance of an adequate system of controls designed to mitigate risk, enhancing the accuracy and relevancy of reported financial results, and ensuring that reported results comply with the appropriate accounting framework.
OST Contracts Manager Public Health Management CorpOST Contracts ManagerPhiladelphia, PAThe Contracts Manager ensures OST providers are supported to achieve contract deliverables, ensures timely payment for invoiced services, and develops systems that verify the accuracy of submitted budgets and invoices. PHMC, a non-profit public health institute, serves as the intermediary entity for the City of Philadelphia Department of Human Services' Out of School Time Project (DHS OST) and the Mayor's Office of Education Extended Day/Extended Year Initiative (MOE EDEY).
National Account Manager DSI Security ServicesNational Account ManagerWest Chester, PennsylvaniaBased in West Chester, Pennsylvania, the National Account Manager will serve as DSI's primary operational leader for this strategic account, partnering closely with client leadership, regional operations teams, and site management to drive operational excellence, maintain contract compliance, and foster long-term client relationships. High-Impact Leadership Role: Lead one of DSI Security Services' most strategic national client accounts, partnering with executive leadership and driving operational excellence across multiple locations.
RN - Clinical Registered Nurse Supervisor - Cardiovascular GeisingerRN - Clinical Registered Nurse Supervisor - CardiovascularWilkes-Barre, PAThrough professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact. This role will also oversee medication administration and complex care coordination across hospital-based Cardiology, Cardiac Surgery, Thoracic Surgery and Vascular Surgery outpatient clinics.
NewPatient Access Account Specialist I Presbyterian Healthcare ServicesPatient Access Account Specialist IPAAll benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Digital Account Executive Beasley Media GroupDigital Account ExecutivePhiladelphia, PAProduct Knowledge of Key and Target Accounts Leverage knowledge of BBGI products, benefits, pricing, competitive, qualitative, and quantitative information to the benefit of your clients. Maintain an organized format on each sales call, covering all important topics: client marketing analysis, target consumer needs, benefits sought, assignments and follow-up.
Clinical Supervisor - Drug & Alcohol Program Chimes IncClinical Supervisor - Drug & Alcohol Programkennett square, PAHolcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.
Sr Marketing Operations Coordinator DLA Piper LLP (US)Sr Marketing Operations CoordinatorPhiladelphia, PARemote$34.08–$48.74 / hourBased on overlapping assignments from multiple managers or for providing interim support for multiple billers positions, the Operations Lead will be responsible to analyze and prioritize responsibilities to ensure maximum contribution to the larger billing organization, which includes process and gap analysis to be incorporated into customized training and mentoring to other staff members on all billing procedures. While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
NewAssistant General Manager Marriott International IncAssistant General Managerhorsham, PAReview financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures and PAF's.
Payroll Coordinator Dickinson CollegePayroll CoordinatorCarlisle, PennsylvaniaProcessing bi-weekly and student payrolls, including balancing and controlling earnings and deduction totals, calculating and preparing general ledger entries, inspecting automated system output, determining and correcting out-of-balance conditions, performing reconciliations to the general ledger, and document imaging. The Payroll Coordinator performs a wide variety of record-keeping and payroll processing activities, including time reporting, processing wage and overtime payments, calculating and recording payroll deductions, and cross-training with the Senior Payroll Coordinator.
Mgr-Rates & Rev Requirements PPL CorpMgr-Rates & Rev RequirementsAllentown, PAWe are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. Our high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation.
Manager, Finance General Dynamics Ordnance & Tactical SystemsManager, FinanceScranton, PennsylvaniaJob Summary: Performs a variety of financial activities, including accounting, financial analysis, audit, tax, credit and collections | Develops and evaluates financial plans and policies | Establishes and maintains accounting, financial, and reporting policies and controls Impact of the Role: General Profile. Company Overview: General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world.
Sr Manager, Finance General Dynamics Ordnance & Tactical SystemsSr Manager, FinanceWilkes-Barre, PennsylvaniaJob Summary: Performs a variety of financial activities, including accounting, financial analysis, audit, tax, credit and collections | Develops and evaluates financial plans and policies | Establishes and maintains accounting, financial, and reporting policies and controls Impact of the Role: General Profile. Company Overview: General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world.
Accounting Manager Sr. The PNC Financial Services Group IncAccounting Manager Sr.Pittsburgh, PA$123,200–$274,560 / yearThis position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Senior Accountant Transteck IncSenior AccountantHarrisburg, PAOur large size means that we have the resources to provide the best in class facilities, training and equipment while working with the industry leader in large heavy duty trucks. Ability to maintain good working relationships with co-workers, supervisor, management, and department head staff and various agency personnel.
Customer Care Account Representative Victaulic CompanyCustomer Care Account RepresentativeEaston, PennsylvaniaPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Account Representative - East Victaulic CoCustomer Care Account Representative - EastEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
International Account Coordinator VictaulicInternational Account CoordinatorEaston, PennsylvaniaPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Maintain and distribute customs documentation such as NAFTA certificate, commercial invoices, certificates of origin, shippers letter of instruction and shippers export declaration, etc.
Customer Care Account Representative/Senior Victaulic CoCustomer Care Account Representative/SeniorEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Manager, Client Accounting Services Small Business-Healthcare Senior Living Baker Tilly Advisory Group, LPManager, Client Accounting Services Small Business-Healthcare Senior LivingPittsburgh, PennsylvaniaBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. This position is accountable for the accounting operations of their clients' company, to include the preparation of periodic financial reports, maintenance of an adequate system of controls designed to mitigate risk, enhancing the accuracy and relevancy of reported financial results, and ensuring that reported results comply with the appropriate accounting framework.
Manager, Client Accounting Services, Small Business Baker Tilly Advisory Group, LPManager, Client Accounting Services, Small BusinessPhiladelphia, PennsylvaniaBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. This position is accountable for the accounting operations of their clients' company, to include the preparation of periodic financial reports, maintenance of an adequate system of controls designed to mitigate risk, enhancing the accuracy and relevancy of reported financial results, and ensuring that reported results comply with the appropriate accounting framework.
Manager, Client Accounting Services Small Business-Healthcare Baker Tilly Advisory Group, LPManager, Client Accounting Services Small Business-HealthcareNew Castle, PennsylvaniaBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. This position is accountable for the accounting operations of their clients' company, to include the preparation of periodic financial reports, maintenance of an adequate system of controls designed to mitigate risk, enhancing the accuracy and relevancy of reported financial results, and ensuring that reported results comply with the appropriate accounting framework.
Sterile Processing Supervisor - Nights GeisingerSterile Processing Supervisor - NightsWilkes-Barre, PennsylvaniaREQUIRES: CRCST from Healthcare Sterile Processing Association (HSPA) or Certification Board for Sterile Processing and Distribution (CBSPD), four years related work experience, one-year supervisory experience, Certified Instrument Specialist (CIS) OR Certified Endoscopy Reprocessor (CER) AND Certified Healthcare Leader (CHL) or ability to obtain within six months of hire. Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones.
["Guest Service Agent","Guest Service Agent"] Marriott["Guest Service Agent","Guest Service Agent"]HersheyPost room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by brand. Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms, and room selling strategies; hotel rates and discounts and how to handle each; hotel credit and check cashing policies and procedures.