NewTreasury Sales Specialist III Glacier Bancorp IncTreasury Sales Specialist IIIKalispell, MTDetermines client treasury management needs, explains various banking services offered, prepares and processes documentation for new client bank transactions and ongoing customer support, including but not limited to opening new accounts, closing accounts, transfers, deposits and withdrawals, account title changes, address changes, etc. Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.
NewOperations Support Specialist Glacier BankOperations Support SpecialistKalispell, MontanaPerform daily, monthly, quarterly, and year end duties such as: User audits, IOLTA postings, escheatment, safe deposit box review, dormant accounts, deleted transactions, tax corrections, CIF report review/clean-up, debit card reports, stop/hold report review, NSF report, Reg D monitoring, Canadian check and cash rates, Provide operations support to branches and other departments including, cash recyclers, CardWizard assistance and overrides, Vertex issues, wires, disputes, account changes, file maintenance, new account support, documentation review, non-post items, ACH research, stop payments, holds, forgeries, etc. Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.
Retail Support Specialist DSIRetail Support SpecialistBozeman, MTIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Electron Microscopy Specialist AxleElectron Microscopy SpecialistHamilton, MT$70,000–$80,000 / yearAxle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries.
HR Specialist BPS Direct LLCHR SpecialistKalispell, MTPOSITION SUMMARY: The Human Resources Specialist will lead onsite HR initiatives supporting leadership and Outfitters in the store in the following areas: staffing, training, engagement, orientation and onboarding, and administrative excellence. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Pharmacy Billing Solutions Specialist PARTNERS IN HOME CARE, INC.Pharmacy Billing Solutions SpecialistMissoula, MTFull timeThe position serves as a subject matter resource for pharmacy billing, reimbursement, and revenue-cycle problem resolution and is dedicated to post-service work in WellSky CareTend, including charge capture, claim preparation and submission, rejection correction, accounts receivable follow-up, denial and appeal resolution, underpayment research, and billing reporting. The Pharmacy Billing Solutions Specialist reviews completed information only as necessary to establish billing readiness, returns incomplete items to the responsible team, and maintains clear, audit-ready billing documentation in CareTend.
Fluid Power Sales and Service Specialist - Hydraulic & Pneumatic FCX PerformanceFluid Power Sales and Service Specialist - Hydraulic & PneumaticBillings, MontanaAdditionally, Applied Industrial Technologies® and the Applied Fluid Power® network of companies has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements. They spend the majority of their time as a business development partner with our team of Account Managers located in our US Service Centers playing the role of local, technical expert building relationships with existing and new customers throughout their assigned territory and growing our business.
Treasury Client Relationship Specialist I First Security Bank BozemanTreasury Client Relationship Specialist IBelgrade, MontanaSpecific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. About You: Duties include but are not limited to: Respond (eMail, telephone or other electronic means) daily to client questions and issues regarding Online Banking, Cash Management, Treasury Management systems and services to ensure effective client system utilization and understanding while providing excellent customer service.
Full Time - Sales Specialist - Appliances - Day Lowe's Home CentersFull Time - Sales Specialist - Appliances - DayMissoula, MontanaBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
Plant Science Specialist State of MontanaPlant Science SpecialistBillings, MTThe Agricultural Sciences Division provide agricultural producers and consumers, commodity and environmental protection through the administration of the Montana laws and rules in the areas of pesticides, groundwater monitoring, noxious weed control, feeds, fertilizers, seed, anhydrous ammonia, grain commodity dealers, commodity warehousemen, nurseries, produce, mint, honey bees, alfalfa leaf cutting bees and other services including organic certification, pest management consulting, laboratory analysis, pest surveys, export certification and quarantines. The position investigates use and misuse of agri-chemicals, responds to incidents, provides technical and remedial assistance, conducts inspections, develops regulatory quality control procedures, trains, and educates agri-chemical users and the public, tests applicants for pesticide licenses, maintains a district office and equipment, does data entry, and generates reports, and reviews scientific and technical literature to maintain a current level of knowledge.
Truck Driver/Operations Specialist CHS IncTruck Driver/Operations Specialistfort benton, MTActual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law. CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.
NewPublic Relations Specialist State of MontanaPublic Relations SpecialistHelena, MTAgency Media Relations & Press Secretary Duties- Serve as DNRC's lead media relations specialist and press secretary, acting as the primary point of contact for agency-wide media requests and inquiries and filtering requests down to communications team members. The position sits in the Director's Office, reports to the Communications Director, and supports the entire department by coordinating timely, accurate responses to media with the communications team, preparing staff for media interviews, and leading communications projects.
NewReservations Sales Specialist Better TalentReservations Sales SpecialistMontanaIn this role, you'll be the welcoming voice and helpful guide for guests planning their mountain getaway, working collaboratively with our team to deliver exceptional experiences from the first inquiry through checkout. We represent about 125 of the finest luxury homes, cabins, and condos across Big Sky and Moonlight Basin — from ski-in/ski-out mountain lodges to family cabins in Powder Ridge and Meadow Village.
Treasury Client Relationship Specialist I Glacier Bancorp IncTreasury Client Relationship Specialist IPolson, MTSpecific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. Employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank.
Insurance Billing Specialist- Home Oxygen (FT- 0.9 FTE, Day Shift) Bozeman Health Deaconess HospitalInsurance Billing Specialist- Home Oxygen (FT- 0.9 FTE, Day Shift)Bozeman, MontanaReviews accounts by verifying that reimbursement amounts are appropriate, coordination of refunds, if appropriate, and submitting adjustments for approval when necessary, routes claims for appeal, resubmits claims, or moves balances from insurance responsibility to patient responsibility when appropriate. This role works closely with the third-party biller and Home Oxygen Manager to prepare and submit durable medical equipment (DME) claims, resolve claim edits, and complete payer follow-up for unpaid, returned, or denied claims.
Loan Quality Review Specialist Glacier Bancorp IncLoan Quality Review SpecialistKalispell, MTSpecific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. This includes reviewing HMDA and CRA data, processing adverse files for reporting in a timely fashion in accordance with regulations, and assisting with general loan operations reporting, including processing of paid files, and data integrity review.
Customer Support Specialist Glacier BankCustomer Support SpecialistPolson, Montana$18.70–$24.51 / hourSpecific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. Basic knowledge of bank products to include deposit products such as checking, savings, money market, CD’s, on-line banking, VISA check cards; and lending products such as consumer/heloc/mortgage products.
Parts Specialist O'Reilly Auto EnterprisesParts SpecialistMontanaProvide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Perform various in-store services for customers (where state and local laws allow) - (i.e. install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
Corporate Benefit Enrollment Specialist Glacier Bancorp IncCorporate Benefit Enrollment SpecialistKalispell, MTEducation Required/Preferred Education Level Description Required Associate Degree Associate's Degree in Human Resources or related field Experience Required/Preferred Experience Level Description Required 3 years Minimum of 3 years of Human Resources experience Preferred 1 year Minimum of 1 year employee benefit experience Preferred 3 years Customer focused experience Would an equivalent combination of relevant education and work experience be considered?: This includes working with vendor software to track new hire enrollment, tracking new benefit eligible statuses, answering employee questions related to benefit and enrollment process, submitting tracking reports to Bank Divisions as needed, and accurately terminating employee benefits as necessary.
Social Media Content Specialist - English + German - Remote US-Based Dentsu International LtdSocial Media Content Specialist - English + German - Remote US-BasedMTRemote$14.42–$17.13 / hourIf you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. Fueled by a unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best, we employ the best.
Delivery Specialist O'Reilly Auto EnterprisesDelivery SpecialistMontanaOther additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc. Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
Claim Specialist - Property Field Inspection State FarmClaim Specialist - Property Field InspectionBillings, MT$63,089.65–$90,000 / yearWith the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Additional Details: Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
Retail Service Specialist O'Reilly Auto EnterprisesRetail Service SpecialistMontanaPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Parts Specialist-1 O'Reilly Auto EnterprisesParts Specialist-1MontanaProvide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Perform various in-store services for customers (where state and local laws allow) - (i.e. install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
Merchandising Specialist O'Reilly Auto EnterprisesMerchandising SpecialistGreat Falls, MontanaThe Specialist will also complete sales preparations, greet customers on sales floor, and ensure the retail showroom presents a professional and inviting appearance. Change displays according to company guidelines, update planograms, complete price label changes, ensure “sale” signs are in place, etc.
Estimate Review Specialist Sr. (Repair Solutions) Sedgwick Claims Management Services, Inc.Estimate Review Specialist Sr. (Repair Solutions)MT$55,000–$57,000 / yearPRIMARY PURPOSE: To review all estimates and supporting documentation submitted by contractors/adjusters, using Xactimate, Symbility, and other estimating applications; to ensure estimates follow client and regulatory requirements and meet Sedgwick Repair Solutions' guidelines while replacing a field adjuster if needed, and to serve as a subject matter expert on property restoration scope. Required/Preferred Experience: Candidates should have experience in one or more of the following areas: interior and exterior property restoration, roofing, water mitigation, mold remediation, fire and smoke damage restoration.
Retail Support Specialist DSI SystemsRetail Support SpecialistBozeman, MTIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Financial Aid Specialist Montana State University NorthernFinancial Aid SpecialistHavre, MT$16.34–$20.18 / hourPosition Number 7N0001 Department Financial Aid Division Student Success Division Appointment Type Classified Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Non-Exempt Union Affiliation AFSCME FTE 1.0 Benefits Eligible Yes Compensation Hourly Salary $16.342-20.177 per hour Contract Type Classified Hourly If other, please specify Recruitment Type Open. Responsible for providing guidance to prospective and current students in order to help them understand aid differences and requirements; basic financial literacy concepts and provides technical support/assistance with the FAFSA applications including other necessary documentation that may be required.
Application Specialist Distribution NowApplication SpecialistBillings, MTProvides ALL cut sheets and data for every major piece of equipment in the unit (motors, pumps, seals, valves, compressors, dryers, generators, RV's, PCV's, etc.), Builds project schedule that timelines from time of receipt, to drawing schedule, to equipment arrival at PSI, to fabrication including all services, to testing, to final assembly, to shipment. AE goes into each Job Order created for the CO, then creates all of the Operations, enters approximate labor hours/fixed schedule, has long lead items created, orders long lead items, makes item creation forms for items not currently in system.
Wealth Management Specialist Bank of America CorpWealth Management SpecialistMissoula, MTOur Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policyShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age.
Sr. Principal PACE Specialist Medtronic MiniMed IncSr. Principal PACE SpecialistMT$150,000–$256,000 / yearRegular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Mining Application Specialist - MineStar Caterpillar IncMining Application Specialist - MineStarMT$97,530–$146,290 / yearUnique global exposure: MineStar Command spans three continents, offering international site visits and cross-border collaboration that enhance training and operational experience. Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.
Mining Onboard Specialist - MineStar Caterpillar IncMining Onboard Specialist - MineStarMT$97,530–$146,290 / yearYou'll work closely with dealer personnel, customer teams, and Caterpillar engineering/product support to ensure autonomous haulage hardware and systems perform at their best. As a MineStar Onboard Specialist, you'll be the on-site, hands-on expert supporting Cat MineStar Command for hauling - focused on technical support, system optimization, and collaboration.
Payroll Specialist Livingston HealthCarePayroll SpecialistLivingston, MTTwo years of payroll or accounting clerk experience including one year health care payroll or accounting experience. Assists in balancing cash, reconciling bank accounts, daily deposits, and transferring of funds.
Marketing & Social Media Specialist Comfort Systems of MTMarketing & Social Media SpecialistBozeman, Montana$20–$26Events & Field Work: Represent Comfort Systems of MT and Local Demo at home shows, community events, trade shows, and company activities, capturing content and supporting event execution. This role is responsible for creating and publishing reels, photos, and carousels across all major social platforms, supporting brand consistency across every customer touchpoints.
Computer Systems Support Specialist The City-County of Butte-Silver BowComputer Systems Support SpecialistButte, Montana$24.40–$29.84Performs skilled technical work in the installation, configuration, support, monitoring, maintenance, security, and improvement of the City and County of Butte-Silver Bow’s computer systems, network infrastructure, wireless systems, endpoint environment, authentication systems, backup platforms, patching processes, automation tools, and related business technology services. The incumbent must be able to support enterprise switching, routing, wireless access infrastructure, endpoint connectivity, authentication workflows, patching operations, backup validation, device management, automation support, and business system operations in a local government environment.
Parts Specialist O'Reilly Automotive IncParts SpecialistBozeman, MTProvide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Perform various in-store services for customers (where state and local laws allow) - (i.e. install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
Delivery Specialist O'Reilly Automotive IncDelivery SpecialistColumbia Falls, MTOther additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc. Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
Merchandising Specialist O'Reilly Automotive IncMerchandising SpecialistHelena, MTIf you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option, and provide your requested accommodation, and position details. The Specialist will also complete sales preparations, greet customers on sales floor, and ensure the retail showroom presents a professional and inviting appearance.
Retail Service Specialist O'Reilly Automotive IncRetail Service SpecialistHelena, MTPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Parts Specialist-1 O'Reilly Automotive IncParts Specialist-1MTProvide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Perform various in-store services for customers (where state and local laws allow) - (i.e. install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
Commercial Specialist Advance Auto PartsCommercial SpecialistBillings, MTWhile performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is required to be able to talk and hear and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Multi-Location Customer Service Specialist Sherwin-Williams CoMulti-Location Customer Service SpecialistKalispell, MTThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistBillings, MTThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Patient Access Associate Specialist Ensemble Health PartnersPatient Access Associate SpecialistGreat Falls, MontanaResponsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Information Specialist SercoInformation SpecialistHelena, MTRemoteActual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
Branch Wholesale Product Specialist Sherwin-Williams CoBranch Wholesale Product SpecialistBillings, MTThe Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Substation Lead Specialist Electrical Designer WSP Global IncSubstation Lead Specialist Electrical DesignerBillings, MT$102,700–$174,500 / yearCollect, compile, and analyze data from the physical work site, surveys, structural concepts, blueprints, schematics, data, verbal or written specifications, technical drawings, rough sketches, diagrams, and other matrices to support drafting and design activities for single, multi-phase, or multi-site project work. Monitor and verify accuracy of calculations, design, change orders, interpretation of contract plans and specifications, recognizing moderate to slightly intricate construction or engineering problems and escalating or resolving any differences, errors, or technical problems for appropriate resolution.
NewNeuroscience Therapeutic Sales Specialist (Boise, ID) Compass PathwaysNeuroscience Therapeutic Sales Specialist (Boise, ID)Bozeman, MT$165,000–$195,000 / yearThis role will execute against the regional commercial strategy by developing strong partnerships with psychiatrists, healthcare providers, and integrated care systems, while ensuring alignment with regulatory, safety, and patient access frameworks. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD).
NewSpecialist III, Chemist, Billings Refinery Phillips 66Specialist III, Chemist, Billings RefineryBillings, MT$125,100–$152,900 / yearExperience operating and maintaining advanced analytical equipment and methods such as XRF spectrometers, ICP-OE, automatic titrators, automated distillation, ultraviolet fluorescence/chemiluminescence, and complex chromatographic or knock engine systems. Collaborate with cross-functional and external partners to resolve complex quality issues, support incident investigations, and contribute to continuous improvement initiatives across the refinery.