Slotting Coordinator Performance Food Group CoSlotting CoordinatorSwedesboro, NJ$16–$25 / hourNew Jersey, Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. Uses systems and data to slot items correctly by cubic movement and weight to minimize number of replenishments, increase productivity and minimize potential for personal injury and product damage.
Resident Assessment Coordinator Sunrise Senior Living LLCResident Assessment CoordinatorHaverford, PAWhat You'll Do: • Coordinate and complete MDS, CAA and Care Plans per federal and state regulations • Maintain MDS schedules and ensure timely, accurate submissions • Facilitate Triple Check and weekly Medicare meetings • Review clinical documentation for accuracy and reimbursement support • Ensure Care Plans are individualized and aligned with resident goals • Monitor Quality Indicators and analyze CASPER/iQIES reports • Participate in IDT and QAPI meetings to drive quality improvement • Provide MDS and documentation training to clinical team members • Support ICD-1 coding accuracy and skilled services documentation • Collaborate with Business Office to ensure timely billing Resident Assessment Coordinator (RN/LPN) - Lead MDS Accuracy and Drive Quality Care Outcomes MDS Coordinator | Resident Assessment Coordinator | RN | LPN | Skilled Nursing | Care Planning | RAI. The Resident Assessment Coordinator (RAC) leads the Resident Assessment Instrument (RAI) process for Skilled Nursing, ensuring accurate MDS completion, individualized care planning and regulatory compliance.
Migrant Education Coordinator of Program Activities- Chester County The Chester County Intermediate UnitMigrant Education Coordinator of Program Activities- Chester CountyChester County, PA$68,981–$86,823 / yearDesign, develop, and Implement in-home, after-school, Saturday, summer and extended-day supplemental educational programs for eligible migrant students in collaboration with school districts, social services and community agencies. Network with schools, agencies, and local community resources to plan and implement services that address parent needs such as translation/interpretation, information dissemination, trainings, meetings and referrals.
Household Coordinator ElwynHousehold CoordinatorPAElwyn is currently seeking a Household Coordinator who will be responsible for daily housekeeping, maintenance of the fire and safety documentation, building and vehicle maintenance and safety, and ordering supplies for community based homes. Advocate for residents with outside agencies when needed, including, but not limited to Social Security, Department of Human Services, County Offices of Behavioral Health, and County Base Service Units.
Production Raw Material Coordinator Globus Medical IncProduction Raw Material CoordinatorPAThe Production Raw Material Coordinator will be responsible for receiving, inspecting and pulling raw material components and packaging components as well as maintain inventory cycle counts. Ensure Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role.
Traffic Coordinator Omnimax CareersTraffic CoordinatorFeasterville, PennsylvaniaAs the top supplier in the residential roof ventilation, drainage and roofing accessories markets, Gibraltar Building Products has extensive scale, top brands such as AirVent, Amerimax, Appleton Supply, Architectural Mailboxes, Award Metals, Berger, DOT Metals, Flamco, Florence, NorWesCo, Nu-Ray Metals, Millenium Metals, Quality Aluminum Products, SBC Supply, Southeastern Metals and Verde. Acting as a central hub for communication, the Traffic Coordinator collaborates closely with internal load planning teams and external carriers to secure capacity and proactively resolve transit issues.
Community Relations Coordinator Pinnacle Treatment CentersCommunity Relations CoordinatorLansdowne, PennsylvaniaThis position promotes the PTC organization by cultivating and developing referral relationships with existing and potential referral sources through building trust, engaging in respectful communications and interactions, and focusing on the customer experience. Develop, create, and build a contact/referral database in assigned territory; and increase referrals (by calling on all identified target market groups, organizations,hospitals, treatment centers, and professionals).
Shipping Coordinator Omnimax CareersShipping CoordinatorFeasterville, PennsylvaniaAs the top supplier in the residential roof ventilation, drainage and roofing accessories markets, Gibraltar Building Products has extensive scale, top brands such as AirVent, Amerimax, Appleton Supply, Architectural Mailboxes, Award Metals, Berger, DOT Metals, Flamco, Florence, NorWesCo, Nu-Ray Metals, Millenium Metals, Quality Aluminum Products, SBC Supply, Southeastern Metals and Verde. A key focus is collaborating across internal teams—including Production, Traffic, Sales, and Operations—to optimize shipping capacity, resolve order issues, and maintain clear communication regarding delivery status.
Program Coordinator (St. Martin de Porres School) CORA Services IncProgram Coordinator (St. Martin de Porres School)Philadelphia, PAPart timeAssist in developing a flagship program at St. Martin de Porres, providing on-site, hands-on learning and training opportunities for new staff to be prepared for high quality OST programming. CORA is currently seeking a Program Coordinator who would be responsible for the administrative responsibilities of the YouthCOR program at St. Martin de Porres School (zip code 19132) .
Kitchen Coordinator CORA Services IncKitchen CoordinatorPhiladelphia, PAPart timeFill in classrooms as needed to support teachers with bathroom breaks, lunch breaks, preps, on field trips and in house experienced, lateness/absence, etc. to maintain ratios. CORA is currently seeking a full-time Kitchen Coordinator to join our Early Years Program at our Huntington Mills location: 2137 E. Huntingdon St., Philadelphia, PA 19125.
Service Coordinator Diocese of CamdenService CoordinatorCherry Hill, New JerseyPosition: Social Service Coordinator Location: Diocesan Housing Services Village Apartments of Cherry Hill, NJ The Social Service Coordinator's responsibility is to enhance the ability of residents live independently in developments, and includes enhancing the work of the property management division, assessing needs, and linking residents and community members to services. Qualifications Demonstrated working knowledge of community services in the region with particular knowledge of services that are provided for the population living within the facility.
Academic Coordinator DrexelAcademic CoordinatorPhiladelphia, Pennsylvaniascheduling, coordinating community and clinical sites for the Women's Health electives and scholars program, providing support for updating and creating new lectures and functioning as the primary contract for medical students interested in any Women's Health Elective or research programs. Excellent typing, proofreading, and editing skills, ability to handle multiple working assignments/projects.
Project Coordinator nex MasTec Utility ServicesProject Coordinator nexBlue Bell, PennsylvaniaFull timeWith a genesis in construction and a skilled team of multidiscipline engineers and project management professionals, the company delivers best-in-class infrastructure solutions, including design, asset integrity management, feasibility studies, surveys, constructability reviews, turnkey delivery services, and more. Provide detailed tracking notes, manage all pertinent project documents and complete all paperwork related to project including ordering of materials, permits, invoicing and billing.
Health, Safety, And Environmental Coordinator - Facilities - Michels Energy Holdings, Inc. Michels CorporationHealth, Safety, And Environmental Coordinator - Facilities - Michels Energy Holdings, Inc.Philadelphia, PAWhether in a rural or urban environment or a hot or cold climate, Michels Energy Holdings, Inc. is trusted by our customers to deliver reliable and diverse energy options. We do it all - from electrical power lines to oil and gas pipelines, from backbone transmission systems to in-town distribution networks.
HSE Coordinator - Micon Group, Inc. Michels CorporationHSE Coordinator - Micon Group, Inc.Philadelphia, PennsylvaniaAs a Health Safety & Environmental Coordinator, your key responsibilities under guidance of supervisor, will be to conduct various HSE activities including, but not limited to, weekly job-site visitations, audits and inspections, loss incident investigations, emergency response, performing environmental assessments and evaluations of facilities and job locations, assisting operations with implementation and compliance of existing HSE programs. Critical for success is the ability to work independently and strong attention to detail while working in a fast-paced environment.
Fleet Coordinator - (Part-Time) The Chester County Intermediate UnitFleet Coordinator - (Part-Time)Downingtown, PA$25.19–$31.49 / hourDocumentation & Records: Maintain detailed and accurate records of vehicle servicing, inspections, maintenance, and fuel consumption using fleet management software. Cost & Efficiency Management: Monitor fuel usage and overall fleet expenses, implementing strategies to reduce costs and improv operational efficiency.
Residential Coordinator-Full Time Horizon House CareersResidential Coordinator-Full TimePhiladelphia, PennsylvaniaAssociate's degree in the Social Sciences, healthcare, or a related field and 2-3 years of relevant experience in the MH/MR field; or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required. Horizon House offers competitive compensation and a comprehensive benefits package, including medical and dental coverage, nine paid holidays, generous paid time off, a retirement savings plan, a tax-sheltered annuity, tuition reimbursement, and opportunities for advancement.
Anthropologie Temporary Assistant PD Coordinator Urban Outfitters IncAnthropologie Temporary Assistant PD CoordinatorPhiladelphia, PAAnthropologie is looking for a Temporary Assistant PD Coordinator to help drive the day-to-day product development requirements, supporting the development of unique and on-trend product at competitive prices. In this role you will also be responsible for providing excellent administrative and interpersonal skills when communicating with internal and external partners.
Urban Outfitters Senior Fabric Coordinator Urban Outfitters IncUrban Outfitters Senior Fabric CoordinatorPhiladelphia, PASource, research, and develop fabrics originating from global markets and communicate findings to U.S. home office including actual samples, costing, lead-times and all required FDS information. This individual provides "one-voice" communication to mills and suppliers acting as a liaison between, U.S. home offices, HK fabric office, and global market mills and suppliers, and world-wide manufacturing partners.
State and Local Agreement Coordinator ManTech International CorpState and Local Agreement CoordinatorPhiladelphia, PAIn this highly strategic role, you will bridge the gap between complex engineering requirements and inter-agency governance, ensuring that tactical communication systems used across state and local partnerships are secure, compliant, and legally formalized. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers via email, phone, and/or virtual communication, which may involve delivering presentations.
Admissions Coordinator Cadia HealthcareAdmissions CoordinatorWilmington, DEEnsure or provide support and education to residents/family members/significant others to assist in their understanding of placement and facility issues in addition to referring them to the appropriate social service agencies when the facility does not provide the needed services. Cadia rewards it's employees for their hard work and dedication to providing the best care possible, with a wide-range of benefits and perks to show we care.
Program Coordinator (Bilingual) NemoursProgram Coordinator (Bilingual)Wilmington, DEFull timeAdditionally, the CRC will coordinate IRB submissions, recruiting study participants, obtaining informed consent, interacting with community-partners, youth, young adults and parents related to research projects, scheduling and conducting study procedures, collecting and recording study data, maintaining study records, assisting with coordinating financial contracts between community partners, participating in data collection and analysis, and the preparation of scientific presentations, manuscripts, reports, and grants. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
NewInventory Control Coordinator & Driver - MPX (Pennsauken) iAnthus Capital ManagementInventory Control Coordinator & Driver - MPX (Pennsauken)Pennsauken, NJFollow procedures and notification policies for proper disposal; Coordinate with the Inventory Control Supervisor for receipt of daily order fulfillment and execute product labeling; Maintain records, including operating procedures, inventory records, audit records, storage records, delivery records, and transfer records; Maintain documents with each day's beginning balance, acquisitions, sales, disposal and ending inventory. Ability to work a minimum of 8 hours a day and rotating shifts; Flexible schedule availability including nights, weekends and holidays; Ability to lift, push, and pull 50 pounds; Ability to sit, squat, bend, and kneel repetitively throughout a workday; Ability to stand for extended periods of time; Ability to use a ladder (up to 12 ft.
Transportation Coordinator (1st shift) Performance Food Group CoTransportation Coordinator (1st shift)Elkton, MD1+ years in transportation environment and interfacing with customers within foodservice industry, Maryland, PFG Customized Distribution meets the unique needs of some of America's most recognized national chain restaurants, including Cracker Barrel, TGI Friday's, Outback Steakhouse, Red Lobster, and Ruby Tuesday. Our delivery drivers not only make sure the customers' products arrive at their destination at the arranged times and in good condition, but they are the face of our company - building lasting relationships with our customers!
Project Coordinator Paul Davis Restoration of Bucks County, PAProject CoordinatorFeasterville-Trevose, PAFull timeOur Project Coordinators assist both residential and commercial customers who have experienced property damage due to floods, fire, mold, wind, broken pipes, or malfunctioning appliances. You'll be answering incoming calls, completing intake for new losses, collaborating with clients, customers, and vendors, and ensuring compliance tasks are met.
Household Coordinator, Weekends Only ElwynHousehold Coordinator, Weekends OnlyPAMust possess a current, valid driver's license in the state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record, which will be assessed through a review of the Division of Motor Vehicles (DMV) record, in accordance with Elwyn's Vehicle Operation and Driver's Code Policy 905. Elwyn is currently seeking a Household Coordinator who will be responsible for daily housekeeping, maintenance of the fire and safety documentation, building and vehicle maintenance and safety, and ordering supplies for community based homes.
Project Coordinator - Hybrid Role AdMed Inc.Project Coordinator - Hybrid RolePhiladelphia, PAAdMed is an award winning, integrated agency that designs and delivers modern training tools for pharmaceutical, biotech, diagnostic and medical products, with one goal: to ensure that healthcare professionals, sales teams, employees and consumers understand what they need to know regarding the science behind their products. They have full knowledge of all client submission requirements, are responsible for working with content developer and project manager in assembling all submission components including the tagging, linking and uploading of submission files and support materials.
Human Resources Coordinator HHM HospitalityHuman Resources CoordinatorPhiladelphia, PAThis role is a vital part of the Total Rewards team that provides tools and resources to 10,000 team members in hotels and corporate offices from coast to coast. We are seeking a detail-oriented, team player who will perform administrative tasks to support various aspects of compensation, HRIS programs, onboarding, and hotel acquisition functions.
Remote Travel Services Coordinator Getaway Travel AgencyRemote Travel Services CoordinatorPhiladelphia, PennsylvaniaRemoteYour mission is to create smooth, stress-free experiences by providing personalized support, handling travel arrangements, answering questions, and resolving challenges with care and professionalism. As a Remote Travel Services Coordinator , you’ll play a key role in guiding travelers through every step of their journey—from the excitement of planning to their return home with lasting memories.
NewHealth Coordinator Acelero Learning CamdenHealth CoordinatorCamden, NJ$64,000–$68,000 / yearWorks in coordination with program leadership to develop and implement targeted recruitment strategies that assure enrollment of children with greatest need, including children of working families eligible for childcare subsidies. Works with Director of Family Services and Health and other program leadership to establish monitoring systems to oversee EPSDT adherence, including following up on expired or coming due preventive health visits and follow up.
Materials Coordinator The Kendall GroupMaterials CoordinatorConshohocken, PennsylvaniaWork Experience: 2 years’ experience in inventory control; previous delivery experience using company van and/or box or flat bed truck; previous training in use of forklift or hand truck; Fed Ex and UPS shipping/receiving experience. Role Summary: Reporting to the Production Manager, the Materials Coordinator is responsible for the shipping and receiving of all inventory, picking and delivery of material to production floor, as well as performing inventory counts to ensure 100% inventory accuracy.
NewProduction Quality Coordinator (Commercial Lending) The PNC Financial Services Group IncProduction Quality Coordinator (Commercial Lending)PA$37,500–$68,750 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
EHR Coordinator Redeemer HealthEHR CoordinatorMeadowbrook, PennsylvaniaFull timeThe role requires expertise in writing and accessing wRVU productivity reports from EMR system as well as registration, scheduling and clinical aspects of the EHR software utilized by office staff and providers. The EHR Coordinator will provide support, formal and informal training, and monitoring of medical staff on the proper use of the EHR application and other office-based software applications and troubleshoot any issues that may arise.
Nutrition & Food Coordinator Acelero Learning CamdenNutrition & Food CoordinatorCamden, NJActs as a resource and a team member with program staff to plan food-related experiences and presented in a manner that facilitates family style meal services for children and classroom staff in a Head Start Classroom and individual needs are met for infants and toddlers. Develops, reviews, modifies, and evaluates menus to ensure the meal program meets the nutritional needs and individual nutritional needs of each child are met; menus will be reflective of cultural preferences and broaden each child's food experience.
FP Movement Temporary Assistant Design Coordinator Urban Outfitters IncFP Movement Temporary Assistant Design CoordinatorPhiladelphia, PAAssist in sample preparation for monthly sales review meetings by collaborating with Designer on innovative presentations that effectively communicate line to Buyers and Brand leaders. Excellent communication skills to communicate ideas and inspirations to others and to interact with Designers, Buyers and other Cross Functional partners.
Clinical Research Coordinator I - Rheumatology Children's Hospital of PhiladelphiaClinical Research Coordinator I - RheumatologyPhiladelphia, PA$53,000–$66,300 / yearThe clinical research coordinator will provide regulatory support for divisional Investigational Drug Application (IND) and Investigational Device Exemption (IDE) studies, day-to-day study management and facilitation of clinical trials, recruitment of patients into clinical research studies, and on-boarding support for team members. Ledby Clinical Research Director, Pamela Weiss, MD, MSCE, the Rheumatology Research Core is seeking an experienced Clinical Research Coordinator to work alongside a team of research support staff.
340B Program Coordinator (Pharmacist) Redeemer Health340B Program Coordinator (Pharmacist)MEADOWBROOK, PAExcellent interpersonal skills to collaborate with internal and external stakeholders including ability to present complex data and to provide training/education to employees working with the 340B program. There is an ongoing responsibility for ensuring that the values of Respect, Compassion, Justice, Hospitality, Holistic Approach, Stewardship and Collaboration are present in our interactions with one another and in the service we provide.
Free People Wholesale Sample Coordinator Urban Outfitters IncFree People Wholesale Sample CoordinatorPhiladelphia, PAThis individual will play a critical role in managing and coordinating the flow of samples, ensuringaccurate inventory, and supporting various teams within the company. Support all internal teams with sample needs, ensuring clear communication of sample availability, andcoordination of all shipments between Showrooms and offices.
NewSenior Sales and Operations Coordinator Herc Rentals IncSenior Sales and Operations CoordinatorPhiladelphia, PAPlease be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion.
Quality Assurance and Research Education Coordinator NemoursQuality Assurance and Research Education CoordinatorWilmington, DEFull timeParticipates in education of new team members as well as ongoing education of teams based on gaps identified through internal audits, sponsor monitoring visits, changes in regulations, departmental/corporate policies and other factors as determined by department leadership. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
NewMarket Logistic Coordinator Sunbelt RentalsMarket Logistic CoordinatorSouthampton, PA$26.46–$36.37 / hourPosition Responsibilities: Coordinates with local branches to ensure all contracts are opened and closed timely to support efficient dispatch operations; may also close work orders and ensures all pertinent information is documented accurately and timely. Position Objective: The Market Logistics Coordinator supports the Market Logistics Operations and the local operations team by handling administrative, communication and scheduling duties.
Finance Coordinator WSFS BankFinance CoordinatorPhiladelphia, Pennsylvania$53,744–$88,290.50Our mantra is "Business Lending Done Right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. The qualified candidate will be responsible for daily interaction with NewLane's Vendor and Broker community, preparing and assessing the accuracy of documentation and funding packages, while providing effective customer service NewLane's internal and external customers.
NewField Case Manager (Bachelors) Mitchell MartinField Case Manager (Bachelors)Philadelphia, PA$28–$30 / hourBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. • Join our team as a Field Case Manager, providing community-based support in the Homeless Services Division.
Dispatcher/Customer Service Coordinator HutchinsonDispatcher/Customer Service CoordinatorCherry Hill, NJFull timeThis position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. To be successful in this role, you must possess: a minimum of two years office/customer service experience (dispatch experience is preferred) A professional appearance Excellent interpersonal skills with the ability to interact with all types of customers Strong customer service attitude.
NewRN Case Manager - Part Time UnitedHealth GroupRN Case Manager - Part TimeWayne, PA$40.20–$60.25 / hourAs members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Explore opportunities with Patient Care Hospice a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide.
NewDispatch Coordinator ServproDispatch CoordinatorGloucester City, New Jersey$18–$22 / hourWe’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever.
Behavior Supports Coordinator - IU Programs (BCBA) The Chester County Intermediate UnitBehavior Supports Coordinator - IU Programs (BCBA)Malvern, PA$2,026–$2,027Serving as a key liaison with program leadership, school teams, and Local Education Agencies (LEAs), this position builds and sustains strong partnerships to support proactive problem-solving, effective communication, and responsive behavioral services across settings. The Coordinator leads the alignment of behavioral programming with instructional priorities, student needs, and organizational goals, providing direct supervision of behavior analysts and related staff while establishing systems that promote accountability, fidelity, and consistency in service delivery.
Permit Coordinator - Garnett Valley RenuityPermit Coordinator - Garnett ValleyGarnet Valley, PennsylvaniaCandidates applying for roles listed as ‘Remote’ must be located in the United States, excluding states in which the Company is not currently authorized or operationally able to employ workers (currently including Alaska, California, Hawaii, Montana, Rhode Island, and Wyoming). Computer Operations: To perform this job successfully, an individual should have a strong knowledge of Microsoft Office 365 Suite, and the ability to learn and effectively use software applications used in the performance of job duties.
Behavior Supports Coordinator - LEA Programs The Chester County Intermediate UnitBehavior Supports Coordinator - LEA ProgramsPA$2,026–$2,027The role includes oversight of Specialized Instructional Coaches, support of IU-operated classrooms within school districts and their expansion, and leadership in conducting special education program audits to evaluate programming, compliance, and outcomes. The Coordinator is responsible for ensuring services are aligned with regulatory requirements, supported by data-driven decision making, and implemented with fidelity, while contributing to the continuous improvement of behavioral support systems within partner LEAs and the Intermediate Unit.
Patient Services Coordinator - Abramson Cancer Center Radnor Penn MedicinePatient Services Coordinator - Abramson Cancer Center RadnorRadnor, PASummary: The Patient Services Coordinator (PSC) assists the manager and/or physicians in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and protocols, using appropriate billing area/appointment location, communicating changes and confirming appointments, and, as needed, offering alternative and canceling/rescheduling appointments.