VDH Business Analyst 3

This position provides business analysis and project coordination support for Pharmacy projects and also for VASE and several .NET maintenance applications. Located in the vibrant city of Richmond, VA, this role offers an exciting opportunity to work in a dynamic environment where you can make a significant impact on public health initiatives.

Responsibilities

• Gather and document business requirements for new initiatives, system enhancements, and application needs.
• Document current and future state processes, GAP analyses, user stories, acceptance criteria, and process flows.
• Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives.
• Conduct project meetings, demos, trainings, and prepare detailed meeting notes.
• Present requirements to technical and business teams for validation and discussion.
• Participate in functional and systems integration testing; develop test plans, scenarios, and results.
• Support User Acceptance Testing (UAT) and customer validation.
• Develop user guides, training materials, and provide implementation/maintenance support.
• Collaborate with development, infrastructure, and support teams to resolve cross functional issues.
• Utilize tools including MS Office, SharePoint, Teams, GitLab, MS Project, and Visio.
• Support project managers in RFP/SOW reviews and Agile tool management.

Required Skills & Experience

• 5 years of business analysis experience, including requirements gathering and documentation.
• Strong analytical, problem solving, organizational, and communication skills.
• Experience with process mapping, feasibility studies, system documentation, and customer engagement.
• Knowledge of SDLC and multiple project management methodologies (Waterfall, Iterative, Agile).
• Ability to manage multiple concurrent priorities independently.
• Strong SQL, PL/SQL, Oracle databases experience (5 years).
• Web application experience with Oracle APEX, Microsoft .NET.
• Bachelor's degree in IT, Information Systems, Computer Science, or equivalent experience.

Preferred Skills

• Healthcare information systems experience.
• Familiarity with Commonwealth of Virginia SEC 501.
• Experience with RFP development, .NET applications, and system upgrades/interface design.

Candidate Profile

Ideal candidates are assertive, highly motivated, detail oriented, and able to take ownership of assigned projects while maintaining strong communication with diverse stakeholder groups.