Travel Consultant – Client Experience & Itinerary Planning (remote)

Newport Associates

  • Orlando, Florida
  • 25 days ago
  • Remote

    Highlights

    We’re hiring a Travel Consultant to support clients through the travel planning process—from initial inquiry to itinerary development, reservations, confirmations, and pre-travel support. The ideal candidate brings a consultative approach, strong service instincts, and the ability to manage multiple travel requests without losing attention to detail.​.

    Numbers & Facts

    LocationOrlando, Florida (
    Remote
    )
    Websitehttps://www.newport.associates

    Description

    About the Role

    We’re hiring a Travel Consultant to support clients through the travel planning process—from initial inquiry to itinerary development, reservations, confirmations, and pre-travel support. The ideal candidate brings a consultative approach, strong service instincts, and the ability to manage multiple travel requests without losing attention to detail.​

    Depending on the client mix, this role may support vacation planning, destination research, hotel and resort recommendations, group travel coordination, itinerary management, and travel-related hospitality services.

    What You’ll Do

    • Consult with clients to understand travel preferences, budgets, timing, and destination goals
    • Research destinations, hotels, resorts, tours, transportation, and travel experiences
    • Build customized itineraries and travel recommendations based on client needs
    • Coordinate reservations, booking details, confirmations, and pre-travel communications
    • Manage booking changes, travel issues, and follow-up support with professionalism and speed
    • Maintain accurate client notes, booking details, and supplier communications in internal systems
    • Work with hotel, tour, transportation, and destination partners to support client travel needs
    • Deliver a polished, responsive, service-oriented experience throughout the booking process

    Qualifications

    • Ability to learn travel advising, itinerary planning, hospitality coordination, reservations, tourism, or client-facing service roles
    • Strong written and verbal communication skills
    • Highly organized with strong attention to detail
    • Comfortable managing multiple client requests and deadlines at once
    • Ability to research destinations, compare options, and make thoughtful recommendations
    • Learn how to use supplier platforms, or hospitality/travel systems 

    Preferred Background

    • Travel agency, hospitality, hotel, tourism, cruise, resort, event, or client services experience is a plus but not required
    • Familiarity with leisure travel, luxury travel, destination planning, group travel, or hospitality operations
    • Confidence working in a fast-paced environment with changing client needs

    Why Join Us

    • Opportunity to support a growing travel and hospitality-focused business
    • Client-facing role with variety across destinations, itineraries, and travel styles
    • Collaborative environment with room to grow your travel and hospitality career
    • Exposure to destination planning, hospitality coordination, and travel operations


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