Technical Product Manager

Job Title: Technical Product Manager

Employment Type: Full-Time

Location: Phoenix, AZ 85034

Contact: Email Resumes to David Kellogg at the Judge Group – dkellogg@judge.com

Job Description
The Technical Product Manager owns the end-to-end product lifecycle for enterprise cloud and managed services products. This role is responsible for translating business needs and customer feedback into product strategy, roadmap, and execution while maintaining strong technical depth. The Technical Product Manager works closely with engineering, design, security, sales, marketing, and external partners to deliver scalable, compliant, and customer-focused solutions.

This position requires a balance of strategic thinking, product leadership, and hands-on technical understanding to ensure products meet market demands, align with business objectives, and deliver measurable value to customers.

Key Responsibilities

• Lead the analysis, development, ongoing management, and communication of assigned product roadmaps aligned with business strategy
• Perform regular competitive and market gap analysis to ensure products remain differentiated and competitive
• Monitor channel and product performance and recommend enhancements or new service offerings
• Collaborate with internal stakeholders including engineering, design, information security, sales, and marketing, as well as external vendor partners, to determine implementation, launch, and sustainment strategies
• Own programs supporting customer adoption of hosted and managed services products
• Translate customer needs, regulatory requirements, and technology trends into new features and services
• Ensure products comply with applicable financial regulations, data protection standards, and security requirements
• Research and track industry and technology trends, working closely with technical teams to evaluate opportunities
• Act as a bridge between business and technical teams, ensuring solutions align with customer outcomes and organizational goals
• Serve as product owner within an agile delivery team
• Document user stories, acceptance criteria, product features, and capabilities
• Maintain and prioritize the product backlog in alignment with sprint objectives and key performance indicators
• Gather and analyze customer feedback to assess product performance against defined success metrics

Education

• Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related field

Required Experience

• 4 or more years of experience in B2B hosting and/or managed services product management
• 4 or more years in a technical or IT product management or managed services role with a cloud, data center, utility, or critical infrastructure services provider
• 2 or more years of strategic analysis experience related to system implementation in a B2B environment
• 2 or more years of experience working with cross-functional teams

Preferred Experience

• Experience supporting Financial Institutions such as credit unions or banks

Required Skills and Abilities

• Strong product management skills
• Ability to combine technical expertise with strong emotional intelligence
• Experience working within Agile methodologies and full product lifecycle management
• Solid knowledge of data center processes and related technologies
• Excellent written, verbal, and presentation communication skills across technical and non-technical audiences
• Proficiency with Microsoft Word, Excel, PowerPoint, Project, Visio, and Microsoft Teams

Certifications Preferred

• Cloud certification such as AWS, Microsoft Azure, or Google Cloud
• Product Management certification or equivalent
• PMP – Project Management Professional certification

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