Technical Communications Specialist

Net2Source

Rochester, NY

JOB DETAILS
SALARY
$34–$34 Per Hour
SKILLS
Adobe FrameMaker, Agile Programming Methodologies, Analysis Skills, Animation, Biology, CSS (Cascading Style Sheet), Change Control, Computer Skills, Content Management Systems (CMS), Cross-Functional, Customer Escalations, Establish Priorities, HTML (HyperText Markup Language), Industry/Trade Analysis, Information Technology & Information Systems, Java, Leadership, Microsoft Office, Multitasking, OEM (Original Equipment Manufacturer), Online Publications, Presentation/Verbal Skills, Procedure Development, Product Management, Product Marketing, Project Schedule, Project/Program Management, Proofreading, Publications, Regulations, Regulatory Requirements, Research & Development (R&D), Resolve Customer Issues, Risk Management, Scripting (Scripting Languages), Team Player, Technical Publications, Technical Support, Technical Writing, Time Management, Validation Testing, Web Design, Writing Skills, XML (EXtensible Markup Language)
LOCATION
Rochester, NY
POSTED
1 day ago

Join a Global Leader in Workforce Solutions – Net2Source Inc.

Who We Are
Net2Source Inc. isn't just another staffing company — we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision— Right Talent. Right Time. Right Place. Right Price.

Job Title: Technical Communications Specialist II (#608-1)
Location: Rochester, NY 14626
Duration: 12 Months Contract

Pay Rate: $34/Hr on W2

Shift:
Monday-Friday (8:00 AM to 5:00 PM) – 40 Hours/Week  
 
(Job Details)

The Position
• Produces technical publications and communications to support the safe and effective use and servicing of QuidelOrtho Products.
• Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats.
• Gathers and organizes technical information from various sources.
• Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers.
• Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation.
• Follows established change control procedures.
• Ensures publications adhere to established standards of style and format and meet regulatory requirements.
• Reviews published materials and recommended revisions or changes in scope, format, and content.
• Adheres to project timelines and communicates/escalates potential impacts to project schedules.
• Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.
• Participates in special projects as assigned.
• Perform other work-related duties as assigned.


The Key Stakeholders
Internal: Technical Subject Matter Experts in Research & Development, Technical Support, Regulatory Affairs, Quality and Compliance, Product Management/Marketing, Post Market Risk Management (PMRM), Information Technology (IT)
External: Illustrators, Translation Vendors, Print/Media Vendors, External Manufacturers (OEMs)

Required Skills:
• A minimum of an associate's degree in Technical Writing, Communications, Medical Technology, Biology or Engineering with technical writing experience or equivalent is required.
• A minimum of 3 years of relevant work experience is required.
• The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering, Research & Development, Regulatory, Quality, Customer Support, IT professionals and upper levels of management.
• Must be proven team player, self-motivated, able to prioritize workload with minimal supervision, manage multiple projects simultaneously and work under tight deadlines.
• Excellent written and verbal communications skills and strong computer skills are required.
• Experience in HTML, XML, DITA, FrameMaker, Microsoft Office and the creation of online documentation using topic-based authoring.


Preferred Skills:
• A bachelor's degree is preferred.
• Experience working in a regulated environment
• Experience with content management systems, CSS and system design
• Knowledge of animation tools and Java scripting
• Experience working with translated publications
• Knowledge of QuidelOrtho products will be a significant advantage
• Experience in website design/authoring tools

Why Work With Us?
At Net2Source, we believe in more than just jobs — we build careers. We champion leadership at all levels, celebrate diverse perspectives, and empower our people to make an impact. Enjoy a collaborative environment where your ideas matter, and your professional growth is our priority.

Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all.

Awards & Recognition
• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1

#LS01

About the Company

N

Net2Source

Net2Source Inc. is a Global Workforce Management Solutions Company, headquartered in New Brunswick, NJ with its local offices in Texas, California, Florida, Illinois, Colorado and Michigan and its global operations in Canada, UK, Europe, UAE, Malaysia, Australia, China, Singapore and India. Net2Source offers a wide gamut of consulting solutions customized to specific client needs including but not limited to Application Development, Workforce Management and Project Consulting. Whether it’s a Fortune client, whether it’s a System Implementer or whether it is a Start -up, our recipe to success – Exceed expectations! Under promise, over deliver.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Other/Not Classified
WEBSITE
http://www.net2source.com