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Technical Communications Specialist II

Sunrise Systems Inc

Rochester, NY

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JOB DETAILS
SALARY
$30.90–$34 Per Hour
SKILLS
Adobe FrameMaker, Analysis Skills, Animation, Biology, CSS (Cascading Style Sheet), Change Control, Computer Skills, Content Management Systems (CMS), Cross-Functional, Customer Escalations, Establish Priorities, HTML (HyperText Markup Language), Java, Microsoft Office, Multitasking, Online Publications, Presentation/Verbal Skills, Procedure Development, Project Schedule, Project/Program Management, Proofreading, Publications, Regulations, Regulatory Requirements, Research & Development (R&D), Resolve Customer Issues, Scripting (Scripting Languages), State Laws and Regulations, Team Player, Technical Publications, Technical Support, Technical Writing, Time Management, Validation Testing, Web Design, Writing Skills, XML (EXtensible Markup Language)
LOCATION
Rochester, NY
POSTED
4 days ago
Job title: Technical Communications Specialist II
Location: Rochester, NY
Duration: 12+ months Contract on W2 with possible extension

Job Description:
The Position
  • Produces technical publications and communications to support the safe and effective use and servicing of company Products.
  • Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats.
  • Gathers and organizes technical information from various sources.
  • Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers.
  • Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation.
  • Follows established change control procedures.
  • Ensures publications adhere to established standards of style and format and meet regulatory requirements.
  • Reviews published materials and recommended revisions or changes in scope, format, and content.
  • Adheres to project timelines and communicates/escalates potential impacts to project schedules.
  • Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.
  • Participates in special projects as assigned.
  • Perform other work-related duties as assigned.
Required Skills:
"A minimum of an associate's degree in Technical Writing, Communications, Medical Technology, Biology or Engineering with technical writing experience or equivalent is required.
"A minimum of 3 years of relevant work experience is required.
"The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering, Research & Development, Regulatory, Quality, Customer Support, IT professionals and upper levels of management.
"Must be proven team player, self-motivated, able to prioritize workload with minimal supervision, manage multiple projects simultaneously and work under tight deadlines.
"Excellent written and verbal communications skills and strong computer skills are required.
" Experience in HTML, XML, DITA, FrameMaker, Microsoft Office and the creation of online documentation using topic-based authoring.

Preferred Skills:
"A bachelor's degree is preferred.
"Experience working in a regulated environment
"Experience with content management systems, CSS and system design
"Knowledge of animation tools and Java scripting
"Experience working with translated publications
"Knowledge of QuidelOrtho products will be a significant advantage
"Experience in website design/authoring tools

Compensation:

The hourly rate for this position is between $30.90- $34.00 per hour.

Factors that may affect starting pay within this range may include [geography/market, skills, education, experience, and other qualifications of the successful candidate].

Benefits:
Sunrise offers ACA-compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.

Contact:
Sharath Babu: sharath.b@sunrisesys.com | (732) 395-4575 | URL: www.sunrisesys.com

About the Company

S

Sunrise Systems Inc

Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.

We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.

Our collective business experience spans over two and a half decades and ranges from:

  • Business, management, and technical fields
  • Information technology consulting and software solutions.
  • Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
  • Motivating technology staff and establishing partnerships with Fortune 500 companies

Sunrise Systems has a vast range of competence in:

  • Design, development, and support of cloud-based solutions from simple to highly complexed
  • Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
  • Data processing and data migration
  • Application re-engineering and platform migration
  • Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1990
WEBSITE
http://www.sunrisesys.com/

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