Job title: Technical Communications Specialist II Location: Rochester, NYDuration: 12+ months Contract on W2 with possible extensionJob Description:The Position- Produces technical publications and communications to support the safe and effective use and servicing of company Products.
- Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats.
- Gathers and organizes technical information from various sources.
- Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers.
- Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation.
- Follows established change control procedures.
- Ensures publications adhere to established standards of style and format and meet regulatory requirements.
- Reviews published materials and recommended revisions or changes in scope, format, and content.
- Adheres to project timelines and communicates/escalates potential impacts to project schedules.
- Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.
- Participates in special projects as assigned.
- Perform other work-related duties as assigned.
Required Skills:•A minimum of an associate's degree in Technical Writing, Communications, Medical Technology, Biology or Engineering with technical writing experience or equivalent is required.
•A minimum of 3 years of relevant work experience is required.
•The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering, Research & Development, Regulatory, Quality, Customer Support, IT professionals and upper levels of management.
•Must be proven team player, self-motivated, able to prioritize workload with minimal supervision, manage multiple projects simultaneously and work under tight deadlines.
•Excellent written and verbal communications skills and strong computer skills are required.
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Experience in HTML, XML, DITA, FrameMaker, Microsoft Office and the creation of online documentation using topic-based authoring.
Preferred Skills:
•A bachelor's degree is preferred.
•Experience working in a regulated environment
•Experience with content management systems, CSS and system design
•Knowledge of animation tools and Java scripting
•Experience working with translated publications
•Knowledge of Client products will be a significant advantage
•Experience in website design/authoring tools
Compensation:
The hourly rate for this position is between $30.90- $34.00 per hour.
Factors that may affect starting pay within this range may include [geography/market, skills, education, experience, and other qualifications of the successful candidate].
Benefits:
Sunrise offers ACA-compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Contact:
Sharath Babu: sharath.b@sunrisesys.com | (732) 395-4575 | URL: www.sunrisesys.com