Systems and Applications Operations Engineer Associate Salary: £27,254 to £29,064 per annum
Contract Type: Permanent
Hours/working pattern: Full Time 37 Hours
Grade: F
Contract: Permanent
Hours: Full Time 37 Hours
Location: Northallerton, North Yorkshire
Weekend Working: Occasional out-of-hours working
About the Role:
If you enjoy helping people, solving problems, and keeping systems running reliably, this role offers the opportunity to do all three in a fast-paced operational environment.
This is a practical role supporting a range of business‑critical systems used across a wide network of offices by internal teams, external partners, and other organisations. You'll be part of an Operations Team that focuses on reliable service, responsive support, and continuous improvement, working closely with users, colleagues, and suppliers.
If you're looking for a role where customer service, technical problem‑solving, and teamwork all matter, this could be a good fit.
Role Summary:
As a Systems & Applications Operations Engineer Associate, you will provide second‑line operational support for key business systems used across the organisation. Your role is to keep systems reliable, well‑supported, and improving over time, ensuring users receive a professional, responsive service.
You'll work closely with:
The role balances support, change, and improvement, not just firefighting.
What the Role Is Really About
In practice, this role involves:
What "Good" Looks Like in This Role
A strong associate in this role:
Skills and Experience That Matter Most
The role values practical capability and attitude over heavy specialism:
Working Environment and Expectations
You're joining a team that values professionalism, strong teamwork, collaboration, and continuous improvement.
What This Role Is Not
What we can offer
The service has embraced modern work practices, enabling colleagues to work from home, other offices and client premises. We come together as a team for development, connection and collaboration, otherwise we work where it's most productive to do so.
You will be provided with technology to enable efficient and effective work, ensuring that you are connected and well supported.
You will have the full support of the service to enable you to develop both knowledge and skills to help further progress your career.
You are provided with a comprehensive benefits package offering:
Please see our total rewards brochure for more information.
The role offers Hybrid Working, with expectation to attend council offices across North Yorkshire when required.
Location
We have a range of offices across North Yorkshire, these can offer benefits such as onsite parking, easy transport links and on-site canteen facilities depending on the location. These offer great opportunities to meet with the wider technology team and build a strong support and social network.
Contact Us
If you would like to find out more about the role, we would be happy to have an informal discussion with you. Please contact either Sam Daly, Systems & Applications Team Leader, on 01609 532194, or Rob Helm, Operations Manager, on 01609 533812.
Key Documents:
Job Description.pdf
Total Rewards Brochure
Key Dates:
Closing Date: Monday 25th May 2026
Interview Dates: Friday 29th May 2026 and Monday 1st June 2026
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions, we therefore welcome applications from individuals of all backgrounds.
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Systems and Applications Operations Engineer Associate
Salary: £27,254 to £29,064 per annum
Grade: F
Contract: Permanent
Hours: Full Time 37 Hours
Location: Northallerton, North Yorkshire
Weekend Working: Occasional out-of-hours working
About the Role:
If you enjoy helping people, solving problems, and keeping systems running reliably, this role offers the opportunity to do all three in a fast-paced operational environment.
This is a practical role supporting a range of business‑critical systems used across a wide network of offices by internal teams, external partners, and other organisations. You'll be part of an Operations Team that focuses on reliable service, responsive support, and continuous improvement, working closely with users, colleagues, and suppliers.
If you're looking for a role where customer service, technical problem‑solving, and teamwork all matter, this could be a good fit.
Role Summary:
As a Systems & Applications Operations Engineer Associate, you will provide second‑line operational support for key business systems used across the organisation. Your role is to keep systems reliable, well‑supported, and improving over time, ensuring users receive a professional, responsive service.
You'll work closely with:
The role balances support, change, and improvement, not just firefighting.
What the Role Is Really About
In practice, this role involves:
What "Good" Looks Like in This Role
A strong associate in this role:
Skills and Experience That Matter Most
The role values practical capability and attitude over heavy specialism:
Working Environment and Expectations
You're joining a team that values professionalism, strong teamwork, collaboration, and continuous improvement.
What This Role Is Not
What we can offer
The service has embraced modern work practices, enabling colleagues to work from home, other offices and client premises. We come together as a team for development, connection and collaboration, otherwise we work where it's most productive to do so.
You will be provided with technology to enable efficient and effective work, ensuring that you are connected and well supported.
You will have the full support of the service to enable you to develop both knowledge and skills to help further progress your career.
You are provided with a comprehensive benefits package offering:
Please see our total rewards brochure for more information.
The role offers Hybrid Working, with expectation to attend council offices across North Yorkshire when required.
Location
We have a range of offices across North Yorkshire, these can offer benefits such as onsite parking, easy transport links and on-site canteen facilities depending on the location. These offer great opportunities to meet with the wider technology team and build a strong support and social network.
Contact Us
If you would like to find out more about the role, we would be happy to have an informal discussion with you. Please contact either Sam Daly, Systems & Applications Team Leader, on 01609 532194, or Rob Helm, Operations Manager, on 01609 533812.
Key Documents:
Job Description.pdf
Total Rewards Brochure
Key Dates:
Closing Date: Monday 25th May 2026
Interview Dates: Friday 29th May 2026 and Monday 1st June 2026
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions, we therefore welcome applications from individuals of all backgrounds.
Apply now
Back to search results
Systems and Applications Operations Engineer Associate
Salary: £27,254 - 29,064 per annum
Posted: 08/05/2026
Closing date: 25/05/2026
Closing time: 23:59
Apply now
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