Student Worker - Office Assistant - Honors Residential College - BC

Job Title: Office Assistant - Honors Residential College - BC

Job Classification: Administrative and Office Services, Student

Department: Campus Living and Learning

Hiring Manager: Chloe Walsh

Contact: chloe_walsh2@baylor.edu

Work Schedule: Flexible Working Hours - weekdays and weekends - between 5 and 20 hours per week

Desired Length of Employment: Fall/Ongoing

Pay Rate: $8.00

Key Components:

• In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager.

Job Description:

The purpose of the Office Assistant (OA) position is to provide administrative support to on-campus communities at Baylor University. As employees of Campus Living & Learning, we expect OAs to recognize the value and importance of the on-campus living experience. In this way, the OA should be a helpful resource and referral agent for residents, parents, visitors, and faculty/staff in our communities. OAs are expected to uphold Campus Living & Learning's Customer Service Standards. In addition, the OA plays a vital role in the safety and security of our residential communities by being aware of escort and visitation policies, verifying resident identity when applicable, and communicating issues of concern to other residence hall support staff.

In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager.

Job Description:

Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]

Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and checking out equipment

Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries

Be knowledgeable of on-campus locations and resources

Support residents in communicating issues of concern to other members of the hall staff

Enforce and uphold Campus Living & Learning policies and procedures

Complete other administrative tasks as assigned by the supervising RHD

Greet visitors with excellent customer service

Provide general office, administrative, or clerical support

May assist with handling incoming and outgoing correspondence, including phone calls, messages and mail

May assist with routing and resolving questions or information requests

May assist with document preparation, filing, and office records

Ensure confidentiality of all pertinent information

May assist with office supplies and organization of common areas

May assist with data entry tasks, spreadsheets, and reports

Perform all other duties as assigned to support Baylor's mission

Ability to comply with University policies

Maintain regular and punctual attendance

Required Skills:

Typing

Ability to learn a computer program for Front Desk functions

Ability to complete administrative tasks as requested

Ability to provide customer service to a diverse population

Ability to work on a team

Time management

Sound judgment to respond to needs or crises as they arise

Employer: Baylor University

Work Location: Honors Residential College

Work Address: 1425 S. 7th St, Waco, TX 76706