Student Worker - Office Assistant - BC

Job Title: Office Assistant

Job Classification: Administrative and Office Services, Student

Department: Campus Living and Learning

Hiring Manager: Ivan Anaya

Contact: Ivan_Anaya@baylor.edu

Work Schedule: Must be available from 7am-1am and be able to work a minimum of 10 hours a week with a maximum of 20 hours

Desired Length of Employment: Spring 2027

Pay Rate: $8.00/hr

Key Components:

• In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager.

• Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]

• Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and checking out equipment

• Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries

• Be knowledgeable of on-campus locations and resources

• Support residents in communicating issues of concern to other members of the hall staff

• Enforce and uphold Campus Living & Learning policies and procedures

• Complete other administrative tasks as assigned by the supervising RHD

• Learning Outcomes:

• Excellent customer service skills (in-person, per telephone, and via email)

• Organization and creativity in administrative responsibilities

• Proficiencies in problem-solving; responding to issues with consistency, accuracy, and adaptability

• Understanding of the internal operations of a major, complex system (i.e. residence hall).

• This includes but is not limited to: facilities management, technical operations, safety & security monitoring.

• Required Skills:

• Typing

• Ability to learn a computer program for Front Desk functions

• Ability to complete administrative tasks as requested

• Ability to provide customer service to a diverse population

• Ability to work on a team

• Time management

• Sound judgement to respond to needs or crises as they arise

Job Description:

• Greet visitors with excellent customer service
• Provide general office, administrative, or clerical support
• May assist with handling incoming and outgoing correspondence, including phone calls, messages and mail
• May assist with routing and resolving questions or information requests
• May assist with document preparation, filing, office records
• Ensure confidentiality of all pertinent information
• May assist with office supplies and organization of common areas
• May assist with data entry tasks, spreadsheets and reports
• Perform all other duties as assigned to support Baylor's mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

Employer: Baylor University

Work Location: Brooks Flats

Work Address:1212 S Seventh Street, Waco, TX 76798