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Sr. Supply Chain Manager - IXD S&OP Execution, Supply Chain Execution Team (L6)

Amazon.com Inc

  • Austin, TX
  • 11 days ago

    Highlights

    You will own the execution attribution framework - decomposing receipt misses into root causes (low work, density, hours, CPLH), identifying systemic patterns, and driving corrective action within shift. This role is the single-threaded owner of Week 0 receipt execution for the IXD network, driving real-time operational decisions that directly impact backlog health, labor utilization, and downstream fulfillment speed.

    Numbers & Facts

    LocationAustin, TX
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Job Description

    The S&OP Execution Senior Supply Chain Manager owns the answer to: (1) did we execute the plan, (2) if not, why - and what do we do about it right now? This role is the single-threaded owner of Week 0 receipt execution for the IXD network, driving real-time operational decisions that directly impact backlog health, labor utilization, and downstream fulfillment speed.

    This is a high-visibility, high-autonomy role operating at the intersection of planning and operations. You will own the execution attribution framework - decomposing receipt misses into root causes (low work, density, hours, CPLH), identifying systemic patterns, and driving corrective action within shift. You will operate across Site Operations, IPEX Scheduling, ICT (Control Tower), PPT, and SCE Planning to close gaps between plan and actual performance across 50+ IXD fulfillment centers.

    The ideal candidate is a strong operator who thrives in ambiguity, can context-switch between strategic analysis and tactical firefighting within the same hour, and has the technical depth to self-serve complex data at scale. You will not wait for someone to hand you an answer - you will build the query, pull the data, identify the signal, and drive the action.

    Key job responsibilities

    In this position, you will:

    Own WK0 execution for the IXD network: monitor receipt performance against locked plans, identify misses in real-time, and drive site-level and network-level corrective actions

    Build and maintain the weekly execution attribution bridge - decomposing variances into Low Work, Density, Hours, and CPLH buckets by region and flow type (NVF, NTI)

    Develop and operationalize severity-tiered response playbooks (S1-S4) with clear escalation paths, SLAs, and owner accountability

    Partner with IPEX Scheduling on assignment accuracy, arrival plan fidelity, and redirect/divert decisions

    Drive daily and weekly business reviews with data-driven narratives for executive leadership

    Identify systemic execution patterns and translate them into mechanism improvements - not just one-off fixes

    Build scalable reporting and automation to reduce manual data pulls and increase speed-to-insight

    Manage cross-functional relationships with ICT, PPT, Site Ops, and Finance to align capacity decisions with execution reality

    A day in the life

    A day in the life:

    You start the morning reviewing overnight execution - which sites missed, why, and what"s already in motion. You run your attribution queries, flag sites trending toward S1/S2 severity, and coordinate with ICT on redirect actions. Mid-morning you"re authoring the flash narrative for leadership. Afternoon is spent partnering with Scheduling on next-day assignment alignment and working a deep-dive on a recurring density gap at a specific site cluster. You close the day with a clean handoff to the overnight team and a clear view of tomorrow"s risk profile.

    This role requires comfort with ambiguity, speed of decision-making, and the ability to toggle between 50,000-foot network patterns and single-site operational details.

    About the team

    About the team:

    The S&OP Execution team owns the first mile of W0 Execution- where the plan meets reality. We sit within NACF IXD+ under S&OP and are responsible for ensuring that what was planned actually gets executed, and when it doesn"t, we know why within hours - not days. We operate with a bias for action, a low tolerance for hand-waving, and a belief that execution excellence is a competitive advantage.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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