Sr. Client Manager, Small Business Benefits

At Gallagher, we help businesses grow, communities thrive, and people prosper. As a Senior Account Manager for Small Business, you’ll manage relationships with some of our most valued clients. You’ll be part of a team that champions integrity, collaboration, and innovation—values that have defined us for nearly 100 years.

In this role, you’ll build and strengthen relationships with small business clients, ensuring their insurance and risk management needs are met. You’ll lead conversations with senior buyers and day-to-day representatives, helping them navigate complex challenges. You’ll also secure renewals, negotiate service fees, and identify opportunities to expand coverage. Your work will directly contribute to reducing risks for our clients and helping their businesses thrive.

Required:

• Bachelor's degree and 5 or more years client coordination and/or claims management experience OR High School degree and 10 years client coordination and/or claims management experience.
• License required
• Able and willing to travel approximately 25% of the time.

Preferred:

• Professional designation may be preferred, such as CPCU, CIC or ARM.

Behaviors:

• Excellent verbal and written communication skills. Able to quickly determine critical issues.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)