Founded in 1902, Wasserstrom is a national leader in the manufacturing and distribution of foodservice equipment and supplies. From design through installation, we operate as a global supplier, custom manufacturer, and consolidator of fixtures, furniture, and equipment, delivering flexible solutions to the places where people eat, sleep, work, play, shop, and gather.
Our success is driven not just by our national presence, buying power, regional consolidation, logistics operations, creative expertise, and innovative engineering, but by our people. Guided by our core values of Attitude, Effort, Trust, Innovation, and Family, we bring a positive, can-do mindset rooted in teamwork, accountability, and respect for diverse perspectives. We give our best every day by being responsive, resourceful, and resilient, standing by our word and taking ownership of our work. We embrace continuous improvement, encourage new ideas, and learn from mistakes as we push into new territory.
Job Summary
This position is responsible for providing administrative support for account services and project management. Sr. Account Coordinators work with cross-functional departments to monitor orders throughout the fulfillment process to meet deadlines, managing multiple client accounts and gaining a deeper understanding of business operations. They demonstrate strong problem-solving, organizational, and communication skills to respond to questions or requests and provide accurate order details and updates, while exercising independent decision-making.
Sr. Account Coordinators are proficient with ERP and quoting systems (such as SyteLine and AutoQuotes) to manage orders, prepare client and freight quotes, and maintain documentation. They also handle small orders from quote to cash, expedite full store orders, and actively participate in project management tasks, including tracking key milestones, maintaining project materials, preparing shipments, requesting installations, and attending project meetings.
Essential Duties and Responsibilities
Minimum Education and Experience
Other Skills and Abilities
Headquartered in Columbus, Ohio, Wasserstrom is the nation’s leading distributor of foodservice supplies and equipment. Since 1902, Wasserstrom has provided foodservice operators with high quality products from the industry’s leading manufacturers. Wasserstrom, which began as a local, family-run business, has steadily grown to become one of the largest suppliers of foodservice products. With over a century of experience and a team of over 1,500 dedicated associates, Wasserstrom remains a family owned and operated company, offering products and services that are second to none. Wasserstrom was chosen as the “2014 Dealer of the Year” by Foodservice Equipment & Supplies magazine and its readers. This is the highest honor in our industry and Wasserstrom is the first, 3-time winner of this award. It is because of the hard work, dedication to customer service and passion for excellence of each and every one of our associates, that we have been chosen for this prestigious award.