Specialist-Registration I NEW

Specialist-Registration

Job Description

Overview

• Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m.
• Holidays/Weekends: No holidays or weekends.
• Location: Onsite, Eagle Highlands.

Top Responsibilities

• Check-in and check-out of patients.
• Answer incoming calls.
• Provide computer-savvy administrative support.
• Provide patient care with a caring professional attitude.
• Update forms in the patient chart.
• Conduct insurance verification.
• Ensure consent forms are completed.
• Schedule appointments.
• Manage messages from I-Connect.
• Direct patients to their next steps.
• Collaborate with all Rheumatology team members.

Skills for Success

• Experience with health insurance or medical office operations.
• Compassionate and patient-focused.
• Helpful and dependable.
• Strong customer service and communication skills.
• Broad knowledge base.
• Positive attitude and always smiling.

Team Culture

• Family-oriented.
• Supportive and kind.
• Outgoing friendly personalities.

Position Summary Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains the necessary information to generate accurate financial and demographic records that support maximum reimbursement and positive clinical outcomes. Responsibilities include scheduling appointments, interviewing patients for medical information, explaining departmental hospital charges and policies, validating and entering charges into the appropriate systems, and collecting payment when needed. Answers incoming calls and directs patients and visitors appropriately.

Requirements

• High School Diploma or equivalent required.
• Basic Life Support (BLS) certification through the AHA preferred.
• 1-2 years of relevant experience in a healthcare setting preferred.
• Ability to learn and retain medical coding (ICD-10 and CPT) experience preferred.
• Ability to interpret insurance information, knowledge of clinical practices, and medical terminology preferred.
• Basic proficiency with MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity, and/or expression, marital status, or any other characteristic protected by federal, state, or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.