Specialist - Content Management

Content Strategist

Must Have Technical/Functional Skills

• Knowledge management experience with an understanding of responsive design
• Understanding of Information Architecture on web and mobile experiences
• Excel proficiency with a focus on content management and working knowledge of Figma, Jira and Confluence
• UX writing experience and exceptional attention to detail and proofreading skills
• Bachelor's degree
• Portfolio that demonstrates a range of digital experiences and UX writing
• Good to have background or strong interest in banking or financial operations

Roles & Responsibilities

• Work directly and collaboratively with your Design team and business partners to develop and produce effective end-to-end customer experiences across all digital channels
• Understand customer goals, business requirements, technical constraints, and be able to work in hyper manual systems
• Create content that upholds the organization's tone of voice
• Simplify the customer experience through succinct and thoughtful microcopy
• Deliver legal and ADA compliant copy decks based on established style guides
• Support, develop and participate in presentations to internal stakeholders
• Manage multiple deadlines on numerous concurrent jobs

Education

Bachelor's degree

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $90000 - 110000 a year

#LI-JH1