Software Training & Documentation Specialist mfd

Advantest Corp

San Jose, CA

JOB DETAILS
SKILLS
Business Processes, Communication Skills, Content Delivery/Distribution, Continuous Improvement, Customer Acquisition, Customer Service Software, Customer Service Tools, Customer Support/Service, Customer/Client Research, Documentation, Knowledge Transfer, Needs Assessment, Training Program, Training/Teaching, User Documentation, eLearning
LOCATION
San Jose, CA
POSTED
11 days ago
  • Create, maintain, and continuously improve documentation for software tools to support user adoption and knowledge transfer.
  • Develop engaging learning materials, including user guides, presentations, e-learning content, and instructional videos.
  • Deliver and facilitate instructor-led training sessions, workshops, and hands-on learning activities in both onsite and virtual environments.
  • Identify training needs and translate them into structured learning concepts and training programs.
  • Ensure learning content and documentation remain accurate, current, and aligned with software functionality and business processes.
  • Promote user adoption through effective communication, training, and ongoing user support.
  • Assess user feedback and training effectiveness to continuously improve learning content and delivery methods.

About the Company

A

Advantest Corp