Service Sales Specialist

If you enjoy turning service needs into business opportunities and thrive in a technical, customer-oriented environment, this could be the challenge you’re looking for.

About the role

As a Service Sales Specialist, you will be responsible for managing service inquiries, preparing quotations, supporting sales cases, and engaging directly with customers. You will collaborate closely with our Onboard Service, Agreement Management, Product Management, and R&D teams to drive proactive sales initiatives and deliver excellent customer experiences

This role is ideal for someone who is hands on, solution oriented, and eager to contribute to a dynamic international environment.

Key Responsibilities:

Sales & Customer Interaction

• Handle service sales inquiries and create quotations for customers.

• Support M&O Sales in preventive maintenance and onboard service cases.

• Participate in onboard courtesy visits to identify new sales opportunities and strengthen customer relationships.

Process & Pipeline Management

• Coordinate and ensure correct order processing according to service procedures.

• Create and manage CRM opportunities based on annual maintenance recommendations.

• Provide accurate and timely quotes for recommended services.

• Ensure high customer satisfaction through coordinated and well executed service sales work

Cross Functional Collaboration

• Work closely with internal teams: Customer Service, Sales, Purchasing, Product Management, Project Management, and Onboard Service.

• Support R&D and Project Management in customer workshops.

• Contribute to the development of improved working practices, sales tools, and performance statistics.