Spitzer Chevrolet of Northfield is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. As a Service Greeter, you will be responsible for greeting customers when they arrive in the service lane / department and providing great customer service. While you take care of our customers, we will take care of you! FULL-TIME BENEFITS: - Flexible work schedule - 5 day work week!
- Ongoing training with Spitzer University
- Opportunities for advancement - we love to promote from within the organization!
- 401K with a 5% employer match
- Medical, dental, and vision insurance
- Generous paid time off - 80 hours after 1 year of service
- Paid uniforms and name badges
- Employee assistance program
- Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution
ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES - Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions and directs them to the appropriate person or location
- Determines if customers coming into service have an appointment, visually inspect each vehicle, and take photos of existing damage to the vehicles using a tablet every time
- Tags and pods vehicles upon arrival
- Parks customer vehicles waiting to be serviced according to status and keep service lane clear
- Maintains a clean and safe service drive area, free of dirt, water, leaves, snow etc.
- Assists customers who are picking up their vehicle by pulling vehicle around to front of the building
- Assists Technicians on tow-ins when time permits
- Calls in aftermarket warranty claims during down times when needed
- Supports the advisors with writing up customers and during check out when needed
- Other related duties as assigned
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