Server Assistant/Busser - BoujieMana (Mediterranean)

TCWGlobal

San Diego, CA

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JOB DETAILS

SALARY

SKILLS

Beverages, Bussing, Calendar Management, Communication Skills, Computer Workstations, Customer Support/Service, Detail Oriented, Equipment Maintenance/Repair, Food Safety, Food Services, Furniture, Health Plan, Healthcare Quality, Heavy Lifting, Housekeeping/Cleaning, Laundry, Microwaves, Multitasking, Operational Support, Operations Management, Organizational Skills, People Management, Point of Sale (POS) Software, Presentation/Verbal Skills, Preventive Medicine, Restaurant, Team Building, Team Lead/Manager, Time Management, Waitressing

LOCATION

San Diego, CA

POSTED

Today

Discover a world of culinary excellence at BoujieMana, centrally located in San Diego. Join the BoujieMana team, whose parent company TCWGlobal has been recognized as the Best Place to Work in San Diego for an impressive ten consecutive years! We are actively seeking dedicated individuals to join our dynamic team and contribute to the extraordinary dining experiences we offer.

Why work for us?

Competitive Compensation: Enjoy a salary reflective of your expertise in the culinary arts.
Full Onsite Gym Access: Take care of your well-being with complimentary access to our state-of-the-art onsite gym.
Comprehensive Benefits Package:*
Medical: Quality healthcare coverage to keep you and your family in good health.
Dental: Maintain a bright smile with dental coverage for preventive and restorative care.
Vision: Ensure clear vision with coverage for eye exams and eyewear.
Paid Time Off (PTO): Recharge and celebrate with paid time off for full-time employees.*

Join us at BoujieMana:If you're passionate about culinary excellence, thrive in a dynamic environment, and are eager to contribute to a higher-end dining experience, BoujieMana invites you to embark on a rewarding journey with us.

Apply now and become a valued member of a team where gastronomy meets grandeur in the heart of San Diego!

*Certain benefits apply only to full-time staff

CATEGORY: Full-Time or Part-Time

STATUS: Hourly, Non-Exempt

REPORTS TO: General Manager

LOCATION: San Diego, CA

START DATE: ASAP

COMPENSATION: $17.75/hr + Tips

Position Summary

BoujieMana is a full-service restaurant in central San Diego serving both the surrounding neighborhood and the internal TCWGlobal community. The restaurant offers an elevated, yet approachable dining experience focused on quality and hospitality.

The space includes a full bar, indoor and outdoor seating, a private VIP room, and a training and event center for up to 120 guests. BoujieMana serves breakfast, lunch, and dinner using high-quality ingredients at a higher-end price point while remaining accessible.

With strong evening and weekend traffic and convenient parking, BoujieMana operates as both a neighborhood destination and an event-driven hospitality space. At BoujieMana, we believe great food, thoughtful service, and meaningful experiences go hand in hand and we're building a team that shares that same passion for hospitality.

BoujieMana has received national and local recognition, including being ranked #8 Best New Restaurant in the U.S. by Yelp, winning the 2024 OpenTable Diner's Choice Award, maintaining a 4.8 out of 5 rating on OpenTable, and being featured in Forbes and the San Diego Union-Tribune.

We are searching for a diligent Server Assistant/Busser to assist and support our serving staff at BoujieMana. Upon arrival, this individual will serve guests bread, butter, and water-providing refills as needed. This role supports other restaurant staff by cleaning dishes, clearing and setting tables, stocking supplies and helping guests. They work in a fast-paced culinary environment to clean and reset tables and make sure that flatware and plates are readily available. As customer service workers, they are responsible for ensuring that guests' needs are either met or brought to the attention of wait staff and management. They will help guarantee that restaurant supplies and equipment are clean and maintained. To ensure success as a server assistant, you should be highly organized and have a keen eye for detail. A skilled server assistant should be good with their hands, highly efficient, and be able to provide a great level of customer service.

Key Responsibilities:

Primary

Promote, work, and act in a manner consistent with the mission of Boujiemana
Set tables with clean linens, condiments, and other supplies
Clear tables after guests; wipe tables or seats with dampened cloths and replace dirty tablecloths
Promptly clean tabletops, chairs, booths, and the floor under and around the tables between guests
Remove used tableware between courses and provide tableware for next course
Respond appropriately to guest requests and complaints, communicating these to the server as needed
Scrape and stack dirty dishes and carry dishes and other tableware to kitchen for cleaning
Take soiled tableware to the designated area to unload, sort and stack silverware, dishes, and glassware for cleaning
Perform serving, cleaning, or stocking duties to facilitate customer service
Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters
Clean up spilled food, drink or broken dishes and remove trash
Serve food to guests when servers need assistance
Promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests
Thank guests as they leave
Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant
Mop or vacuum floors
Fill beverage and/or ice dispensers
Stock cabinets or serving areas with condiments and refill condiment containers
Communicate with server and host/hostess to expedite efficient seating, table utilization, and customer service
Inspect assigned restroom every hour and clean as needed
Attend all scheduled employee meetings and offer suggestions for improvement
Coordinate with, and assist, fellow employees to meet guests' needs and support the operation of the restaurant
Fill-in for fellow employees where needed to ensure guest service standards and efficient operations
Carry linens to or from laundry areas

Tools and Technology

Cash registers, POS terminals and software, and workstations
Software - web-based applications, etc.
Carbonated and non-carbonated beverage dispenser
Commercial use blenders, coffee or iced tea makers, cutlery, dishwashers, food processors, food warmers, microwave ovens, garbage disposals
Ice dispensers
Soft serve machines

Qualifications & Skills

Work experience as a Busser, Food Runner or other entry-level role in a restaurant is a plus
Valid Food Handler's Card
Understanding of hygiene and food safety rules
Availability to work nights, weekends, and holidays
Physical ability and stamina to carry heavy trays and stand for long hours
Ability to multitask and remain calm and professional in a fast-paced environment
A passion for customer service and working in the restaurant industry
A keen eye for detail
Excellent organizational and time management skills
Strong verbal communication abilities

Cloud Motion Hospitality/BoujieMana is an equal-opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation.

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Server Assistant/Busser - BoujieMana (Mediterranean)

TCWGlobal

San Diego, CA

About the Company

TCWGlobal

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