Senior Sales Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

At the Cambria Hotel Austin Downtown, we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choice-we understand that the care of our team members is as important as the service we provide to our guests and the surrounding communities. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Cambria Hotel Columbia Downtown with Pyramid Global Hospitality can mean for you!

What you will have an opportunity to do:

Senior Sales Manager

Cambria Hotel Austin Downtown

Department: Sales & Marketing

Reports To: Director of Sales & Marketing

Position Overview

Cambria Hotel Austin Downtown is seeking a results-driven and relationship-focused Senior Sales Manager to join our Sales & Marketing team. Located in the heart of downtown Austin, our lifestyle hotel features 212 guestrooms, flexible meeting and event spaces, and elevated dining experiences at Graffiti and Limestone Rooftop.

The Senior Sales Manager will drive revenue growth by developing new business opportunities, managing strategic client relationships, and maximizing group, corporate, and event sales opportunities. This role is ideal for a proactive hospitality sales professional who thrives in a fast-paced environment and is passionate about creating exceptional experiences for guests and clients.

Key Responsibilities

Business Development & Revenue Generation

• Develop and execute sales strategies to achieve assigned revenue, room night, and profitability goals.
• Prospect, solicit, negotiate, and close new business opportunities within assigned market segments.
• Build and maintain a strong sales pipeline through outbound sales efforts, networking, client appointments, and industry engagement.
• Maximize revenue opportunities across guestrooms, meeting space, rooftop events, catering, and hotel offerings.
• Identify target accounts and develop strategies to drive new and repeat business.
• Monitor market trends, competitor activity, and demand generators to identify opportunities.

Client Relationship Management

• Build and maintain strong relationships with corporate clients, meeting planners, third-party partners, and community organizations.
• Conduct impactful hotel tours and presentations showcasing the unique offerings of Cambria Hotel Austin Downtown.
• Manage the sales process from initial inquiry through execution while ensuring exceptional client service.
• Drive repeat business through proactive account management and relationship building.

Sales Operations & Collaboration

• Respond to leads and RFPs promptly while maintaining outstanding customer service standards.
• Prepare proposals, contracts, presentations, and sales materials.
• Maintain accurate client information, activities, and forecasts within sales systems.
• Participate in sales meetings, revenue strategy discussions, and performance reviews.
• Partner with Revenue Management, Event Planning, Operations, and Marketing teams to maximize opportunities and deliver successful events.
• Serve as a senior sales resource by sharing market insights and supporting team success.

Qualifications

• Bachelor's degree in Hospitality, Business, Marketing, or related field preferred.
• Minimum 5 years of hotel sales experience, preferably in an upscale, lifestyle, or full-service hotel.
• Proven success achieving sales goals and driving revenue growth.
• Strong knowledge of group sales, corporate accounts, and the Austin hospitality market preferred.
• Experience with Delphi FDC, CVENT, Knowland, and Microsoft Office preferred.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Self-motivated with the ability to work independently and as part of a collaborative team.

Core Competencies

• Strategic Selling
• Business Development
• Relationship Management
• Negotiation & Closing
• Revenue Optimization
• Market Awareness
• Client Experience Focus
• Communication & Collaboration

Compensation & Benefits

Cambria Hotel Austin Downtown is committed to investing in our team members through competitive compensation, meaningful benefits, and opportunities for growth.

Benefits include:

• Competitive base salary plus performance-based commission structure
• Health, dental, and vision benefits
• Paid time off
• Hotel discounts and brand benefits
• Career growth opportunities within Pyramid Global Hospitality and the Choice Hotels family of brands

Why Join Cambria Hotel Austin Downtown?

Join a growing lifestyle hotel in the heart of downtown Austin and be part of a team focused on creating exceptional experiences for guests, clients, and each other. This is an opportunity to make an impact, build meaningful relationships, and grow your hospitality career with a leading hotel management organization.

What are we looking for?

Compensation:

• Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.