Job Title: Senior Leasing Manager
Location: Monaco Lakes 1 & Monaco Lakes 2 Apartments.
The two properties are directly across the street from each other:
Monaco Lakes 1- 6165 E. Iliff Ave Denver, CO 80222
Monaco Lakes 2 - 2330 S. Kearney St. Denver, CO 80222
Job Type: Full-time
Job Summary:
We are seeking a highly motivated and experienced Senior Leasing Manager to join our team at Monaco Lakes Apartments! This is a full-time position in a 500+ unit multi-family apartment community. The Senior Leasing Manager will support the Community Manager in overseeing the day-to-day operations and leasing functions of the apartment complex. This role is ideal for someone with strong organizational skills, a customer-focused attitude, and experience in property management. You will work closely with residents, staff, and vendors to ensure the property is well-maintained and operates smoothly.
Oversee Leasing Process & Team:
- Supervise and train leasing personnel on sales, Yardi, policies and procedures.
- Approve leasing files.
- Monitor daily inspections of models, mini-models, target units and move ins.
- Monitor opening and closing procedures to ensure they are done daily.
- Follow up on all inquiries and appointments in CRM.
- Each day review availability and pre-leased report to ensure all move ins and move outs are processed.
- Determine leasing problems and offer suggestions for solutions to problem vacancies.
- Coordinate schedules of leasing personnel.
- Monitor weekly reporting requirements.
- Play an active role in weekly pricing calls by gaining a thorough understanding of the submarket.
Resident Retention:
- Develop and participate in resident retention and renewal programs.
- Maintain renewal program, coordinate renewal pricing with Community Manager, send out letters, follow up, ensure residents that don’t renew are put on month-to-month status in Yardi.
Marketing:
- Market the community to generate traffic and include outreach programs.
- Monitor the property to ensure compliance to established standards of marketing and curb appeal.
- Monitor and make necessary changes to Internet advertising for the property. All websites must be updated with new pricing within 24 hours of changes.
- Craigslist posting 4 times per day at a minimum.
- Create new marketing initiatives as needed.
General Office Assistance:
- Answer incoming calls, schedule sales appointments, greet future and present residents, tour and follow up on traffic and inquires.
- Perform any special projects as directed by the Community Manager.
- Collaborate with other departments heads such as the Maintenance Supervisor and Community Manager to ensure apartment make ready's are accurate, as well as work orders are prioritized properly.
Qualifications:
- At least 1 year of experience as a high-level Leasing Manager
- Spanish speaking is required; Bilingual
- Organized, attention to detail, time management
- Excellent interpersonal and communication skills
- Yardi & CRM experience preferred
- High School Diploma or equivalent
Benefits: Competitive pay, a benefits package that includes health, dental, vision, 401(k), and PTO.