Position Summary
Performs a variety of administrative, secretarial, and clerical duties which support management personnel in the overall operation of a large department or service area. Must be Comfortable working with multiple priorities and projects in a fast paced environment, positive interprofessional and communication skills, and pay strong attention to detail.
Essential Functions
• Works within the team to set team priorities and deadlines, adjusting the flow and sequencing of the work to meet team and
patient needs.
• Proficient in accessing and utilizing computer management programs, Word, Excel, PowerPoint, Teams, and serves as a source of
assistance to department team members. Prepares charts, graphs, etc. for presentations.
• Schedules appointments for managers and manage departments calendars.
• Maintains and orders both unit and office supplies and forms. Maintains control of the budget supplies and orders appropriately
being mindful of the departmental budget limits.
• Submits work orders for necessary housekeeping, maintenance, biomedical, engineering, or other work orders needed.
• Monitors and assists with time and attendance through KRONOS (or timekeeping system).
• Consistently assists others in resolving issues presented by callers and/or visitors and effectively refers to the appropriate person
for follow up. Acts as a role model by demonstrating effective communication. Problem solves and screens phone calls, requests,
and concerns.
• Receives and distributes mail/faxes/electronic notifications.
• Consistently arranges for the accurate and timely payment of departmental invoices and other disbursements.
• Assists in making appointments for patients.
• Consistently maintains departmental files and adheres to file maintenance and records retention schedules.
• Organizes meetings including prepares any needed reports or documents, distributes materials, records, and transcribes minutes
for meetings in a timely manner. May make travel arrangements and/or arrange for refreshments if necessary.
• Tracks progress of special projects.
• Performs routine problem solving.
• Uses discretion when working with confidential information.
• Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs)
throughout the facility.
• May have limited access to areas storing medications.
• Manages time autonomously, follows through on assignments and meets deadlines.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,
state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
• Maintains established departmental policies and procedures.
• Prioritizes workload to manage multiple priorities.
• Enhances professional growth and development through participation in educational programs, current literature, and workshops.
• Performs all other duties as assigned.
Education/Training
High School diploma or equivalent.
Working knowledge of word processing, spreadsheet, presentation and/or database software, preferably Microsoft Office-based products (Word, Excel, PowerPoint, Teams, Access).
Experience
Two (2) years of clerical or secretarial experience.