Ideal Candidate
Strong communication and interpersonal skills
Comfortable using Zoom and basic online systems
Able to work independently in a remote environment
Organized, reliable, and willing to learn
Positive attitude and professional approach
Interested in long-term growth and leadership opportunities
High school diploma or equivalent required
College or university education is an asset, but not required
Must be legally authorized to work in the United States or Canada
What We Offer
We provide a fully remote work environment, flexible scheduling options, and a structured training process to help you get started. Team members also receive ongoing mentorship, professional development, and opportunities for advancement into leadership roles over time.
Qualified individuals may also have access to performance recognition, incentive opportunities, company-sponsored travel experiences, and team events.
Key Responsibilities
Conduct phone and video appointments with members
Explain available benefit programs clearly and professionally
Answer questions and provide follow-up support when needed
Assist with digital applications, forms, and documentation
Maintain accurate records and follow established procedures
Build positive and professional relationships with members and families
Are you interested in building a long-term remote career where you can develop your communication skills, support families, and grow into future leadership opportunities? We are seeking motivated individuals who are ready to join a professional team focused on helping members better understand the benefit programs available to them.
In this position, you will connect with individuals and families who have requested information through established unions, associations, and member-based organizations. Your role is to provide clear guidance, answer questions, and help each member through a simple virtual consultation process.
About the Opportunity
You will meet with members by phone or video conference to review available program options and provide helpful information in a professional, easy-to-understand manner. You will also assist with basic digital paperwork, follow up with members when needed, and ensure all records are kept accurate and organized.
This opportunity is ideal for someone who enjoys speaking with people, is comfortable using online platforms, and can stay focused and dependable while working from home.