The Sales Executive is an individual contributor role responsible for generating sales from new logos and existing customers. He/she will be required to reach out to a variety of healthcare risk-bearing entities to determine if MHK's platform or the clinical and enrollment/billing solutions that MHK provides will solve their specific business problems. This role will also help with coordinating RFI/RFP processes and get involved in product demonstrations to bring our value proposition to life.
Position Requirements:
- Develop and commit to detailed sales plan aligned to quarterly targets
- Develop and nurture long-term relationships with current and potential customers, serving as a trusted advisor and client advocate.
- Proactively identify client needs and establish trust as a product advisor, providing ongoing value while offering tailored solutions aligned to client goals and use cases.
- Create and update a pipeline utilizing salesforce.com.
- Interface with the internal pre-sales teams post identifying and qualifying the opportunity and drive the customer engagement along with the pre-sales teams to close leads.
- Manage the end-to-end sales process for the assigned region, consistently achieving or exceeding quota targets.
- Manage the end-to-end coordination of the RFI/RFP process to ensure timely and high-quality submissions.
- Work with presales team to ensure client requirements are addressed during demonstrations.
- Maintain exceptional relationship management skills, ensuring a high level of professionalism, accountability, and responsiveness in all client interactions.
- Negotiate pricing based on Finance guidance and help negotiate contracts with Legal and management support.
- Attend conferences as needed to help generate leads.
- Keep up-to-date records of sales information.
Organizational Alignment:
- Reports to the Chief Operating Officer
- Enlists the support of product management, marketing, client services, legal, finance and other sales and management resources as needed.
- Closely coordinates company executive involvement with client management as appropriate.
Position Requirements:
- Minimum 4 years'' experience selling into healthcare and/or healthcare technology (HIT), preferably in the clinical or care management space.
- Health Plan sales experience preferred, Healthcare sales experience required.
- Broad understanding of the health care regulations affecting risk-bearing entities (e.g., CMS compliance, STARS, NCQA, etc.)
- Experience selling to "C-level" executives.
- Proven record of exceeding sales quota.
- Competitive and driven, with the ability to build and sustain trust at the onset.
- Strong communication skills, both verbal and written.
- Strong sense of accountability and a customer-centric mindset.
- Excellent organizational skills - ability to multi-task and prioritize.
- Technology skills that include Salesforce, HubSpot, Microsoft Outlook, Word, PowerPoint and Excel are required.
Education Requirement:
- BS/BA degree. Masters degree preferred.
Additional Requirements:
- This position may require travel to customer locations or conferences as necessary.
- This position will be based at MHK's office in Tampa, FL and work in a Hybrid at least 3 days per week.
- All prospective employees must pass a background check and drug screening.
At MHK we help health plans and pharmacy benefit managers deliver optimal care management across every member's health journey. We do this through state-of-the-art technology that provides critical insights from member enrollment and maintenance through every stage of care and compliance. We believe that long-term partnerships are built on trust. Our team members are expected to build trusted advisory relationships-with MHK clients and one another-through responsive, transparent communication, while honoring commitments, and tying that trust to outcomes.
Benefits Snapshot:
Medical, vision, and dental plans for full time employees
401(k) offered with a generous match
Generous Paid Time Off and Holiday policy
Benefits begin on first day of the month following employment
Exercise/Health Club reimbursement opportunity
Monthly dependent care reimbursement opportunity
Short-Term and Long-Term disability
Basic Term Life and AD&D Insurance
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