Administrative Skills, Career Development, Catering Services, Customer Relations, Customer Satisfaction, Data Entry, Delphi, Disability Insurance, English Language, Global Branding, Health Insurance, Hospitality and Tourism, Hotel Industry, Leadership, Life Insurance, Literacy, Mail Processing, Microsoft Excel, Microsoft Office, Problem Solving Skills, Psychiatry and Mental Health, Sales, Sales Administration, Sales Management, Sales Support, Secondary School, Team Player, Telephone Skills, Time Management, Travel Planning, Typing, Word Processing
Hilton Columbus Downtown Sales Administrative Assistant
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences.
The Commercial Team at the Hilton Columbus Downtown is currently seeking a Sales Administrative Assistant (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!
As Sales Administrative Assistant, you will provide support to the Director and 5 Sales Managers with administrative and clerical support including word-processing, typing, emailing, filing, data-entry, Excel spreadsheets, copying, corresponding, answering telephones, processing mail, taking notes, making travel arrangements and performing other general office duties.
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Receiving and distributing all leads that come through via phone, email, or sites
- Generate proposals, contracts, and diagrams in support of the Sales Managers
- Understand fully the hotel amenities, packages and promotions
- Produce quotations and written confirmation to all clients
- Produce accurate and timely reports that meet the needs of the Sales managers and directors to include the reporting of appointments, calls made and business leads
- Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
- Arrange and assist with site visits
- Assists on special projects as needed
To succeed in this role, you should have:
- 1+ years of administrative or recent college graduate looking to get into hospitality sales
- Proficiency in Microsoft Office
- Experience in sales, catering, or events
- Knowledge of the hotel industry
- Familiarity with Delphi
The Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
- Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment
- Vision, dental, life and disability insurance
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.
- Go Hilton travel discount program: 100 nights of discounted travel per calendar year
- Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
- Career growth and development
- Recognition and rewards programs
- Access to your pay when you need it through DailyPay
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Inclusive family-building and fertility benefits
- Expanded bereavement leave.
- Adoption Assistance program
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!