| Location | Grand Rapids, Michigan |
Location: Byron Center / Grand Rapids, MICompensation: Up to $80,000 Base Salary + Commission+ Company Vehicle + Benefits
Our Client, a nationally recognized leader in disaster recovery and property restoration, is seeking an experienced, relationship-focused Sales Account Manager to develop new commercial business while growing and managing long-term client partnerships.
This opportunity is ideal for a polished, highly motivated sales professional with direct restoration or related industry experience, an established book of business, and a strong network of commercial relationships.
The successful candidate will leverage existing industry contacts while continuing to generate new business through cold calling, prospecting, networking, and strategic relationship development.
If you have a proven track record of winning new business, expanding commercial accounts, and building lasting client relationships, this is an excellent opportunity to grow your career with an established industry leader.
Our Client offers a competitive compensation package, including:
Base salary up to $80,000, depending on experience and strength of established book of business.
Additional commission opportunities.
Company vehicle.
401(k) with company match.
Medical, dental, and vision insurance.
Life and disability insurance.
Employee Assistance Program (EAP).
Paid holidays and Paid Time Off (PTO).
Ongoing training and professional development.
As a Sales Account Manager, you will be responsible for developing new business opportunities while managing and expanding commercial customer relationships across your assigned market.
You will:
Serve as the primary point of contact for commercial clients.
Leverage your existing book of business and industry relationships to generate opportunities.
Prospect and develop new accounts through cold calling, networking, and referrals.
Grow existing accounts by identifying additional service opportunities.
Respond promptly to client inquiries while delivering exceptional customer service.
Represent Our Client at trade shows, networking events, and client meetings.
Build a strong sales pipeline and consistently generate qualified opportunities for the operations team.
This position is ideal for someone who combines established industry relationships with a strong hunter mentality and thrives in a fast-paced, results-driven sales environment.
Generate new business through strategic cold calling, prospecting, networking, and referrals.
Leverage an established book of business and existing industry contacts to develop commercial opportunities.
Build new commercial relationships and expand the company's presence within the assigned territory.
Schedule meetings with key decision-makers, including Facilities Managers, Property Managers, Building Engineers, Risk Managers, and other commercial stakeholders.
Identify new business opportunities across commercial, healthcare, manufacturing, industrial, and institutional markets.
Build and maintain a healthy sales pipeline.
Meet or exceed sales goals and activity targets.
Manage and grow a portfolio of commercial accounts for long-term success.
Build trusted advisor relationships with customers.
Identify opportunities to expand services within existing accounts.
Ensure exceptional customer satisfaction through responsive communication.
Maintain regular follow-up with clients to strengthen long-term partnerships.
Attend trade shows, networking events, association meetings, and marketing functions.
Represent the company professionally within the local business community.
Organize and host client appreciation and marketing events.
Set up marketing displays and distribute promotional materials.
Report marketing activity and measurable results to leadership.
Work closely with local operations and national account teams.
Coordinate with project teams to ensure exceptional service delivery.
Resolve customer concerns quickly and professionally.
Promote teamwork across departments to ensure client satisfaction.
Monitor sales metrics, forecasts, and revenue goals.
Maintain accurate CRM records and account documentation.
Track account performance and business development activities.
Stay current on company services, competitors, and industry trends.
Proven experience in outside sales, business development, or account management within the restoration, disaster recovery, property damage, construction, or related industry.
Established book of business and existing commercial industry relationships.
Demonstrated ability to generate new business through cold calling, prospecting, networking, and referrals.
Experience developing relationships with commercial decision-makers and converting opportunities into long-term clients.
Strong understanding of commercial customer needs and business development strategies.
Excellent communication, presentation, and negotiation skills.
Strong customer service mindset with exceptional relationship-building abilities.
Highly organized and self-motivated with strong time management skills.
Ability to work independently while managing multiple priorities.
Comfortable working toward sales targets and performance expectations.
Valid driver's license and willingness to travel throughout the assigned territory.
Direct experience in property restoration, disaster recovery, mitigation, or construction services.
Experience selling to Facilities Managers, Property Managers, Healthcare Facilities, Manufacturing, Commercial Real Estate, Industrial, or Institutional clients.
Existing network of commercial contacts within the Grand Rapids / West Michigan market.
Bachelor's degree in Marketing, Business, Communications, or a related field preferred.
The ideal candidate is:
Professional and polished.
Experienced in the restoration or related industry.
Equipped with an established book of business.
Relationship-focused with a strong hunter mentality.
Confident making cold calls and opening new doors.
Goal-driven and highly self-motivated.
Comfortable working independently.
Skilled at building trust with new and existing clients.
Persistent, resilient, and motivated by business development success.
Able to represent a nationally recognized brand with confidence and professionalism.
Represent one of the most respected brands in property restoration and disaster recovery.
Work in a recession-resistant industry with strong long-term growth.
Gain exposure to commercial, healthcare, industrial, educational, and institutional markets.
Receive support from experienced operational and national account teams.
Build significant earning potential through base salary and commission.
Receive a company vehicle and comprehensive benefits.
Enjoy ongoing training, career development, and advancement opportunities.
This description outlines the general nature and level of work being performed. It is not intended to be an exhaustive list of responsibilities, duties, or qualifications. Responsibilities may change based on business needs.