RIM Food Server

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Take beverage and food orders from restaurant guests and input orders in to POS system.
• Deliver orders following required standards for the position.
• Prepare tableside items as requested by customer; anticipate guest's needs.
• Complete all side work including but not limited to: wiping down stations, re-stocking supplies, polish silverware, buff glasses, set-up service cart, etc. in order to prepare tables and stations. Breakdown stations, carts and tables at close of restaurant.
• Explain menu to the guests and answer any questions they may have
• Always check on quality of food and service to ensure excellent guest service.
• Provide timely table maintenance to ensure an inviting dining experience for guests.
• Assist the busser/runner with any required tasks, including table setup, pre-bussing, delivering food, etc.
• Assist the management and host team to set and rearrange the dining area to accommodate larger groups and assist with special events taking place at the restaurant.
• Adhere to company established SOPs in regards to paperwork, cash, and auditing.
• Assist Manager on duty in leading outlet and be an extension of management when one is not present.
• Assist the department in implementing new strategies, policies and procedures.
• Help provide clear communication and direction keeping team members informed and educated on current department and company initiatives.
• Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures.
• Promptly correct and help other team members with technical issues and support staff on POS. Ensure team members are following all points of service.
• Ensure the outlet and surrounding areas meet department standards and are suitable for guest use. This includes managing all opening, daily, and closing procedures.
• Help maintain safe and healthy work environment by following organization standards and sanitation regulations.
• Execute training programs for new and existing team members with outlet manager and training and technology manager
• Help the manager with inventory and order sheet. Implement and track side work.
• Communicate on any menu modifications and POS errors
• Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of and ability to identify menu products.
• Superior knowledge of applicable laws and regulations in regards to alcohol service.
• Must be able to work in a team environment.
• Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.
• Knowledge of the dish room, including separating silverware, dishes & glassware appropriately
• Candidate must be able to communicate in English, both in written and oral form.
• Ability of simple reading, math, writing and task completion skills is required.
• Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

CERTIFICATES AND LICENSES

• Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.

EDUCATION and/or EXPERIENCE

• Previous restaurant server experience is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Must have completed introductory period as a GSR restaurant food server.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly standing, walking, and frequently reaching overhead, bending over, kneeling, and balancing during the duration of their shift.
• Must be able to push/pull and lift/carry 50lbs or less frequently.
• The team member will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.
• The noise level in the work environment is usually moderate.
• Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.