Quality Systems Manager — Medical Precision Machining

NN, Inc - USA

  • Attleboro, MA
  • 5 days ago

    Highlights

    Proficiency with ISO 13485, ISO 9001, FDA-regulated processes, ITAR-controlled work, audits, supplier quality, CAPA, metrology, calibration, dimensional inspection, print reading, GD&T, and quality planning. Quality assurance for precision machined medical components: inspection planning, process controls, disposition of nonconforming material, CAPA, internal and external audits, supplier quality, and customer-specific quality needs.

    Numbers & Facts

    LocationAttleboro, MA

    Description

    About the role

    Picture a typical morning: you review capability studies and MSA dashboards, scan open CAPAs, and triage a supplier nonconformance while preparing the team for a customer audit. Before lunch, you walk the floor to verify process controls on a new precision-machined medical component and consult on a tricky GD&T callout. In the afternoon, you close the loop on inspection planning for a product launch and sign off on validation records. That blend of rigor, coaching, and hands-on problem solving is the heartbeat of this Quality Systems Manager role.

    What you will lead

    • End-to-end stewardship of the Quality Management System aligned to ISO 13485 and ISO 9001, and compliant with FDA regulations, ITAR requirements, customer specifications, and internal procedures.
    • Quality assurance for precision machined medical components: inspection planning, process controls, disposition of nonconforming material, CAPA, internal and external audits, supplier quality, and customer-specific quality needs.
    • Cross-functional problem solving with manufacturing, engineering, suppliers, and customers to resolve issues, reduce defects, improve processes, and support both product launches and steady-state production.
    • Audit readiness and support for ISO, customer, regulatory, supplier, and ITAR-related assessments.
    • Ownership of metrology and measurement systems: gage calibration, dimensional inspection, blueprint interpretation, GD&T, and use of CMM or optical inspection methods.
    • Formal review and approval of quality documentation including inspection and control plans, work instructions, validation records, first article inspections, and engineering change-related quality updates.
    • Data-driven improvement using statistical methods, capability analysis, and measurement system analysis to drive measurable gains in quality performance.
    • People leadership: manage, train, and develop Quality team members to elevate capability and meet compliance and manufacturing requirements.

    What you bring

    • Deep working knowledge of ISO 13485, ISO 9001, ITAR, applicable FDA regulations, customer requirements, and documentation practices for regulated manufacturing.
    • Background in precision machining and experience in regulated environments such as medical devices, aerospace, or defense.
    • Hands-on metrology expertise, including calibration, dimensional inspection, blueprint reading, GD&T interpretation, and use of CMM or optical systems; strong grasp of MSA principles.
    • Strength in team leadership, customer and auditor communication, structured problem solving, and using quality data to drive continuous improvement.
    • Core competencies: accountability, collaboration, effective communication, customer focus, decision quality, process improvement, and results orientation.

    Education and experience

    • Bachelor’s degree in Quality, Engineering, Manufacturing, Operations, or a related technical field preferred; equivalent experience considered.
    • 5+ years of progressive quality experience within precision machining, medical device, aerospace, defense, or similarly regulated manufacturing.
    • Proficiency with ISO 13485, ISO 9001, FDA-regulated processes, ITAR-controlled work, audits, supplier quality, CAPA, metrology, calibration, dimensional inspection, print reading, GD&T, and quality planning.
    • Comfort with Microsoft Office and fluency with quality management, calibration, inspection, data analysis, and enterprise systems.

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