Quality Manager (Filling Operations)

Investigate and resolve quality-related issues, deviations, non-conformances, and customer complaints, partnering with Operations, Production, and other cross-functional teams to implement corrective and preventive actions (CAPA). Manage and develop a team of Quality Technicians/Inspectors (3-5 direct reports), providing training, coaching, performance management, and day-to-day leadership to drive accountability and continuous improvement.

Job Title: Quality Manager (Filling Operations)
Location: Ledgewood, NJ
Type: Direct Hire
Compensation: $85,000 - $105,000
Hours: 6:30 AM - 3:00 PM, Monday - Friday

Responsibilities

• Lead and oversee all quality activities within filling operations for liquid products, fragrances, and cosmetic products to ensure compliance with company standards, customer requirements, and regulatory expectations.
• Manage and develop a team of Quality Technicians/Inspectors (3-5 direct reports), providing training, coaching, performance management, and day-to-day leadership to drive accountability and continuous improvement.
• Serve as the primary quality presence on the production floor, conducting routine observations, inspections, and audits of filling operations to ensure quality standards are consistently maintained.
• Monitor and verify critical quality checks throughout the filling process, including fill weights, product appearance, packaging integrity, labeling accuracy, and overall adherence to specifications.
• Investigate and resolve quality-related issues, deviations, non-conformances, and customer complaints, partnering with Operations, Production, and other cross-functional teams to implement corrective and preventive actions (CAPA).
• Maintain, review, and continuously improve Standard Operating Procedures (SOPs), work instructions, and quality documentation, ensuring procedures accurately reflect current manufacturing practices and operational requirements.
• Translate observations, process changes, and quality findings from the production floor into documented procedures, process improvements, and updated quality standards.
• Ensure compliance with Good Manufacturing Practices (GMP), internal quality standards, customer requirements, and applicable regulatory guidelines within a cosmetics and fragrance manufacturing environment.
• Analyze quality data, identify trends, and recommend process improvements to enhance product quality, reduce defects, minimize waste, and improve operational efficiency.
• Conduct line clearances, inspections, and quality approvals for production startup, changeovers, and ongoing manufacturing activities.
• Partner with Production Management to proactively identify quality risks and implement preventive measures to maintain product integrity and customer satisfaction.
• Support internal and external audits by preparing documentation, responding to findings, and driving corrective actions to successful completion.
• Maintain accurate quality records and ensure proper documentation practices are followed throughout all filling and packaging operations.
• Promote a culture of quality, attention to detail, and operational excellence throughout the manufacturing organization.

Requirements

• BS Degree strongly preferred (will consider HS Diploma with 20 years of experience in filling operations).
• Approx. 10 years’ experience in filling operations (liquid products, fragrances/cosmetics).
• Approx. 5 years of management/supervisor experience.
• Ability to write and understand procedures, adapt and adjust SOPs (not typically writing from scratch).
• Attention to detail and aesthetically oriented.
• Understanding of quality in a corporate environment.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific