Project Coordinator - Software and IT

Mehr Consultancy manages a nationwide portfolio of hotels across Hilton, Marriott, IHG, Hyatt, Wyndham, Best Western, and Choice brands. We're hiring an IT Project Coordinator to own the day-to-day computer, account, and software operations that keep our corporate team and on-property staff running.

You'll work from our corporate office in Irving, Texas, supporting both HQ and hotel teams across the portfolio. This is a hands-on role with a lot of variety; one day you're setting up laptops and managing user accesses, the next you're coordinating with the Task Force team on a property onboarding.

What you'll do

• Set up and deploy Windows laptops for new hires — imaging, software installs, account configuration, and handoff
• Maintain the device inventory
• Troubleshoot on-site and remote hardware: printers, scanners, monitors, laptops
• Handle device recovery and wipe. Re-issue when employees leave.
• Create and manage Google Workspace accounts; configure new domains, reset credentials, edit user details, manage groups and aliases
• Administer user access across our core platforms (Monday.com, Slack, and other systems), including license assignment and monthly user audits
• Own onboarding and offboarding checklists end-to-end so no account or device is left open
• Serve as first point of contact for corporate staff and property management. Respond to tickets, questions, and troubleshoot
• Join calls with teams when walkthroughs are needed
• Coordinate with third-party vendors during property onboarding and offboarding
• Document fixes, build simple how-to guides, and reduce repeat questions over time

Skills required

• Google Workspace administration (users, groups, security settings)
• User management and role-based access control (RBAC)
• Windows 10/11 troubleshooting and setup
• Clear written and verbal communication with non-technical users
• Strong problem-solving instincts and comfort working independently and in a group setting
• Avid learner — our stack changes and you'll be expected to pick up new tools quickly

Nice to have

• Experience in hospitality or multi-site/franchise environments
• Familiarity with hotel PMS systems (OnQ, Opera, Choice Advantage)
• Basic networking (switches, VLANs, Wi-Fi troubleshooting)
• Exposure to MDM/endpoint management tools
• Experience with Monday.com, Slack admin, or workflow automation tools

Details

• Location: Irving, TX (on-site)
• Schedule: Monday–Friday, 40 hours; occasional after-hours support during property transitions
• Compensation: $18 - $21