Program Manager

Program Manager

Job ID: 45680

Job Category: Leadership & Administration

Work Type: Full Time

Work Schedule: Days

Department: Multidisciplinary Clinics

Facility: BMH Tipton Hospital

Location: Memphis, TN

Overview

Purpose of Position and Scope of Responsibility:

The Program Manager provides operational leadership and coordination for the REFLEX Precision Oncology Initiative, a multi-disciplinary implementation science program focused on expanding timely biomarker testing, supporting precision oncology care, and improving clinical trial access across Baptist Memorial Health Care. The Program Manager partners with clinical, research, pathology, informatics, data science, and administrative leaders to oversee program implementation, regulatory compliance, grant deliverables, performance measurement, and stakeholder engagement.

Principal Accountabilities/Responsibilities

• Provides day-to-day program management for the REFLEX initiative, ensuring successful execution of project objectives, timelines, milestones, and deliverables.
• Coordinates activities across multidisciplinary teams, including clinical operations, pathology, research, informatics, information technology, quality, analytics, and physician leadership.
• Develops and maintains project plans, implementation activities, performance metrics, and progress reports.
• Facilitates meetings, workgroups, and governance activities to support program execution and stakeholder engagement.
• Oversees progress toward grant-funded objectives and ensures alignment with approved study aims, implementation plans, and organizational priorities.
• Supports development and implementation of standardized biomarker testing workflows designed to improve quality, timeliness, and equitable access to precision oncology care.
• Coordinates data collection activities and collaborates with data science, informatics, and analytics teams to ensure accurate and timely reporting of program outcomes.

Minimum Qualifications

Minimum Education

Bachelor''s degree in Healthcare Administration, Public Health, Biological Sciences, Clinical Research, Business Administration, or a related field.

Minimum Experience

Minimum of 3-5 years of experience in healthcare program management, clinical research, oncology operations, quality improvement, implementation science, or a related healthcare setting. Demonstrated experience coordinating multidisciplinary teams, managing complex multi-site initiatives, developing project plans, monitoring performance outcomes, and supporting regulatory or grant-funded research requirements.

Minimum Licensure, Registration, Certification

None required.

Desired Qualifications

Desired Education

Advanced degree in healthcare administration, public health, clinical research, implementation science, business administration, health sciences, or a related field.

Desired Experience

Experience with grant-funded, multi-site healthcare or research programs, including milestone tracking, budget monitoring, sponsor/Foundation reporting, and site activation activities. Experience supporting clinical research and regulatory activities, including IRB submissions, amendments, clinicaltrials.gov updates, surveys, and study documentation. Experience in oncology, precision medicine, implementation science, or population health initiatives.

Desired Licensure, Registration, Certification

Project Management Professional (PMP), Certified Clinical Research Professional (CCRP), or similar certification.

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